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insteon 8-button 2334 switch LED indicator lights keep going back to no light

have the 8 key insteon 2334 switch. I revised ISY so that the LED brightness is 7 for on and 0 for off. For some reason it will work for a couple days or weeks and then the LED's no longer light. Go back in ISY and it has 0 for both on and off brightness. What would cause it to do this?
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