I’m frustrated

Make it easier to determine their additional equipment needs!

Why aren't you guys making it easier for folks to understand and evaluate your product? You should be designing your website to market to the masses and get this product into the hands of more DIY folks!

A competitive product, Roomie, shows every piece of equipment that they support, and whether it's supported via IP, IR, RS232... whatever. You show all of your supported equipment, but give no indication of whether that equipment can be used with IP. Inquiring minds want to know!

I have a fairly simple home theatre setup with some Z-Wave lights. From what I've seen so far, your product is my best choice (especially since my Harmony 890 is messing up and doesn't want to play nice with the Harmony Link), and an amazing product!

But you've made it very difficult for people to understand what equipment they need up front.For example, my simple setup includes the following equipment:

TV: Vizio E601i-A3
Receiver: Pioneer Elite VSX-51
Cable Box: Cisco RNG150N
Game/Blu-Ray: Sony PS-3 w/ Logitech adapter
Other: Apple TV
Camera: Trendnet TV-IP672WI
Lights: Z-Wave

All of the equipment is housed on or in the entertainment center with glass doors. I didn't need to use the IR emitters with my Harmony 890. There is a Bridge right behind the entertainment center, so that I can connect to the network with wire.

Could someone please let me know exactly what additional equipment I'd need to buy to make this whole system work?

Thank you very much!
1 person has
this question
+1
Reply
  • Alex (Official Rep) January 04, 2013 17:51
    Hi Bruce,

    Just wondering if, by any chance, you had a chance to look at our website?

    http://iruleathome.com/devices/irule-...

    Alex
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Alex (Official Rep) January 04, 2013 17:52
    Also... That's why we offer 14 day trial for you to actually see if support for your devices is in the builder already.

    Alex
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Alex, I've spent the last several days studying the website. The link you provided does NOT indicate which devices are IP vs. IR devices, which was the point I tried to make. Roomie's site clearly differentiates.

    The 14 day free trial is lovely - but in order to see if anything actually works, you need to have purchased some additional equipment beforehand. Not exactly what I'd call very User Friendly!

    I'm NOT trying to be argumentative here, but making a serious point... by spending some time making these requirements a little easier to figure out, you could gain a legion of new users.

    And even after spending hours on that site, while knowing that I need some sort of gateway device, and thinking that I probably need some IR emitters and a Z-Wave gateway, I'm not sure. I was asking for some assistance in trying to figure that out.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Tim (Official Rep) January 04, 2013 18:26
    Bruce,
    A couple of questions about your setup.
    1. What Z-Wave light system or control system do you use? Most likely it will use RS232 control.
    2. Is your Pioneer IP controllable?
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Tim,

    The Z-Wave devices consist of some wall adapters and one in-wall dimmer switch. I've been controlling them with the Harmony 890 I mentioned.

    The receiver says it is IP controllable here: http://www.pioneerelectronics.com/PUS...
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Hi Bruce,

    Point taken on the compatibility list. It's a much bigger project than it may seem, and a moving target, which is why it hasn't been finished. It is something we want to improve, however.

    Regarding your system, you'll control the devices as follows:
    Pioneer Elite AVR: IP
    Vizio TV: IR
    Cisco cable box: IR
    Sony PS-3 w/Logitech: IR
    Apple TV: IR
    Trendnet camera: IP
    Z-Wave lighting: ?

    What Tim was getting at regarding the Z-Wave question is, what controller are you using to control the Z-Wave switch and plug-in modules? The Harmony remote didn't talk directly to the Z-Wave devices, but most likely an IR controller which then sent commands to the Z-Wave devices. So, Tim was asking what controller that is.

    Regards,
    SC
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Thanks, Steve! Now I think we're getting somewhere!

    The Z-Wave lights are using a little Logitech gizmo - I'd forgotten all about that! It's probably not ideal, and I could certainly replace it if advisable.

    I was really hoping the TV was IP since it is network enabled. Dang. Does IR mean that there will be no 2-way info provided?

    Okay, now that you've analyzed my gear, what do I need to buy to make iRule work?
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • 1
    Hi Bruce,

    OK, so your Harmony is controlling Z-Wave via a Harmony RF Wireless Extender. That product is only compatible/usable with the Harmony, so you'll need a new piece of hardware for iRule to control your Z-Wave devices.

    One option is the Leviton VRC0P-1LW. You'll also need a serial gateway to put the Leviton Module on the network so iRule can communicate it. That would also give you compatibility and easy configuration with our Automation Module for Leviton, and give you some expandability for Z-Wave devices beyond lights, such as door locks and soon, thermostats.

    Here is the product page on the Automation Module for Leviton:
    http://www.iruleathome.com/apps/levit...

    There are also a couple of options besides the Leviton if you want to go beyond simple control and get into automation (timed events, for instance).

    So, to control your system, you'll probably want to use either a GC-100-6, or an iTach IP2IR and IP2SL. The GC-100 is older and supports only a single iRule client connection. The iTach gateways are newer, and support multiple connections, but will be a little more expensive.

    We share your frustration with the TV IP control. Very few TVs support IP control, and the TV manufacturers have been frustratingly slow to offer usable IP control.

    Let us know if you have additional questions.

    Regards,
    SC
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • I’m excited!
    Thank you, Steve! Now I'm starting to be able to wrap my head around this!

    I'm off to shop for equipment!
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated