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OK/Cursor Enter Codes for Cisco/ATT U-Verse ISB7005 box

Hi.
First of all, thanks in advance for your help.

I have been using iRule for ..well a long while.

Recently (and after no change to my library, I am experiencing a problem where the set top box for some screens stopped accepting the "OK" command.

For example, when I select a show on the DVR and press "OK" on the menu that says "PLAY", the system does nothing. If I press a button tied to the code "Cursor Enter" it works.

What this has resulted in is that on some screens, I have to press ENTER instead of OK "button" that I used for the last year.
However, from the AT&T remote, "OK" button works for everything.
Basically what I am saying is that the IR codes "OK" worked for all screens requiring a user selection.
Now, sometimes I have to use the "Cursor Enter" command and sometimes I have to use the OK command.
Where the OK codes work, the Cursor Enter commands don't work.

I don't know if there was an update to device library that got pushed out or what but was wondering if anyone else had this same problem and if so, if they found a solution for it.

I hope this makes sense.
Any help you can give me would be appreciated.
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  • Have you tried learning the IR code from the OK button on the ATT remote? Since that button works for everything, why not substitute it on the suddenly not- working buttons?

    You might also check the number of times the code is sent, and maybe bump it up? Some components like to see 3 or more repeats of a code.

    I would not expect anything has changed on the iRule end. However, cable companies and the satellite companies often "push out" software updates. Maybe a software update in your ATT box is the culprit?
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  • Were you able to resolve this issue? I have the same problem with my U-verse box. It also happens with the forward and rewind buttons. If I press the forward button, it will work but if I press it again it won't go forward faster. For the forward button to go faster, I have to press a different button like the cursor left button and then press the forward button for it to go faster.


    What I noticed is that when you press the enter button to watch DVR, you can't press it again to play the recorded show. You can't press the same button consecutively. For it to work, you have to press enter, then cursor up or down and then back to the enter button so the recorded show will play.


    Is there a solution for this problem?


    Thanks
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  • No. I was not able to resolve this. However, I tried relearning the code, calling ATT, and pulling down other. IR databases but to no avail. I ended up adding an enter button to my remote to enable me to get passed it.
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  • I have an enter button. I can add an ok button but I don't see the command for thebok button. Can you press the fast forward and rewind button consecutively to increase the speed of rewind and fast forward? Or is it just acting the same as your enter button where you can't press it again?
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  • Judy-

    Sorry..

    Here is the pronto Hex codes for the OK button

    0000 0073 0000 0012 000F 000A 0006 000A 0006 0016 0006 000A 0006 001D 0006 0010 0006 000A 0006 000A 0006 000A 0006 0016 0006 0016 0006 0010 0006 0016 0006 0010 0006 0010 0006 001D 0006 000A 0006 0C5B

    You can just add it to your device.
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  • I had the same issue and found the answer. I have ATT U-Verse and the OK button stop working on some screens. I even called a technician to look into it. He said my remote and box were very old and replaced them both. I took the new remote and used iLearn from Global Cache to get the Hex code. Found out that they have 2 codes for the OK button and it toggle back and forth between them.

    To fix this issue, you need to:
    1. Create 2 OK device codes - OK1 and OK2
    2. Enter each OK Hex code to the OK device codes
    3. Create an OK button that toggles and drop both OK device codes in the button. Remove any delays that were added.

    That's it.

    I also found that they did this with the "0" button too.
    Hope this helps.
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  • sure,

    OK1:
    0000 0072 0000 0024 000F 000A 0006 000A 0006 0016 0006 000A 0006 001C 0006 0010 0006 000A 0006 000A 0006 000A 0006 000A 0006 0016 0006 0010 0006 0016 0006 0010 0006 0010 0006 001C 0006 000A 0006 0CC1 000F 000A 0006 000A 0006 0016 0006 000A 0006 001C 0006 0010 0006 000A 0006 000A 0006 000A 0006 000A 0006 0016 0006 0010 0006 0016 0006 0010 0006 0010 0006 001C 0006 000A 0006 0E10

    OK2:
    0000 0072 0000 0024 000F 000A 0006 000A 0006 0016 0006 000A 0006 001C 0006 0010 0006 000A 0006 000A 0006 000A 0006 0016 0006 0016 0006 0010 0006 0016 0006 0010 0006 0010 0006 001C 0006 000A 0006 0CC1 000F 000A 0006 000A 0006 0016 0006 000A 0006 001C 0006 0010 0006 000A 0006 000A 0006 000A 0006 0016 0006 0016 0006 0010 0006 0016 0006 0010 0006 0010 0006 001C 0006 000A 0006 0E10
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