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I’m very frustrated

Why not make it a downloaded software?

I love the whole concept of this software, but I'll be honest, I hate how buggy the editing app can be, due mostly to the fact that it is a web-based system. Do you have any plans for turning the editing program into a downloadable software? I make many of my own buttons and backgrounds, and would find it so much more convenient to be able to set up my entire profile without all of the annoying issues, and then simply upload it all at once when I'm completely finished.
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  • As a retired IT professional I can appreciate the reason for keeping it a web based application. No need to worry about PC vs MAC or which version OS one has. It doesn't make any difference to me. One thing I would change is uploading. The procedure is really antiquated..one at a time. Why not be able to just click a bunch of images on one's drive and upload them? After all they are small graphics files, not like a 100 mb ebook or pdf file.
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  • 2
    Rich, and everyone else, you can upload several images at once and have been able to since I started a year ago or so. When you click the select file button and get the image selector screen, you can select several images at once by using shift or control. All thus selected images are uploaded when you continue.
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  • As IT professional I can see the point of the browser app, but what happens if iRule will cease to exist. Our handsets will become useless in no time.

    Of course no one wants this to happen but it's a fact. But I really hope, should this thing happen that iRule will make at least the server part open source, so that volunteers would have the possibility to provide servers to the community or everyone can run their own local mini server.

    So I don't really vote for a desktop app, but I vote for making the software open source if things go wrong.
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  • It certainly IS possible to select multiple images to upload, not sure how Rich Gibson didn't manage to figure that one out. I'd have been ranting on here if it was only one image at a time. It would have taken me years to upload all mine if that were the case.

    Also I'd like to state that in my experience the Builder is essentially bug free. I have NO idea what the OP is on about. In about a year of extended usage I have not experienced anything that could be called a bug in the Builder. There's loads of new features that are desperately required, but bugs, no sorry. Never seen one.
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  • I can assure you that I have experienced what is akin to a major bug in the builder. Everyone may not experience the issue, but it translates to an issue none the less.

    I am 100% in favour of a desktop app, with perhaps periodical retrieval of data from the cloud, but definitely not stored there. We are at the mercy of internet providers which DO go down, and meanwhile you cant update your remote.
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  • 1
    I do agree that some 'local' security would be desirable, but I'm thinking what if they provided us with copies of the Builder that could be run on a local web server. Like many these days, I'm sure, I have a local web server here, largely for media server duties, but it's a full Apache server (on a Mac Mini) and more than capable of running the Builder.

    I realise that this will no doubt have the iRule team throwing up their hands in horror, but it would work. Processes could be put in place so that updates to the Builder code could be automatically handled and we'd still have the same experience as currently using the Builder via the Internet, but without the chance of interruption due to circumstances beyond my control.

    A big advantage of this approach is that it would be platform agnostic and in fact no re-writing required at all. Just let us have it.

    Also as mentioned elsewhere, I really would like to see a handset simulator in the builder so that we could actually run the app, as if on the actual handset so we can see what is going to happen without having to sync each time we need to test some small new feature. It's those multitude of small changes that each need to be tested that really gets irritating when you have to sync every time as it's not an instant process. But if we had a simulator so that we could test in situ, that would be a terrific benefit. Oh and we could also use it to actually control our system from the Mac/PC if desired which would be kinda handy. This all becomes very feasible with a local Builder.

    And another thought, if we were to go that route, then implementing fully global variables could be straightforward as this local Builder could be adapted to store them so all handsets on the local network could access them and better keep in sync.

    You've got to admit that Roomie Remote looks really good in this respect, keeping all handsets in sync with regard to knowing what's on and what is not etc.
    • You have oversimplified what the builder is and how it works. I'm sorry that we can't ease your pain a bit with the change-sync-test cycle that iRule requires. We have found this to be a good price to pay for having a cloud based builder tool. I think you should have split this into two posts. A local builder is a different monster than a central controller for global variables.

      It requires more than just an application server like apache. Simply running an apache server does not mean you have a machine that is capable of running the builder. I don't want to get into technical details, but what about people who run nginx, jetty, tomcat, or IIS ( nothing runs on all these servers ). Most web applications (iRule included) are not "platform agnostic" and would require a lot of work to make them that way. Saying, "Just let us have it", just isn't accurate. I truly wish it was that easy, but unfortunately it is much more work than it initially may seem.

      iRule builder has always been cloud based, and you are asking for a complete change in iRule's DNA.

      I think having a central controller is a different idea than running the builder locally. Some people like central controllers, some people don't, but I think most of the stuff you mentioned on the second half of your post about global variables would require a central controller.
    • Well, I don't necessarily see Global Variables being the same 'Monster' as a 'local Builder', but since we were discussing the latter, it made sense to suggest the former. Let's face it, if we did have a local Builder, it WOULD make sense to have it act as a local Controller (with Global Variables) also. But the converse is, as you say, not necessarily true.

      As far as platform agnostic goes, I would say that a web application is a lot more agnostic than platform specific executables.

      However, I'm not particularly arguing the case for local Builder or any such thing. Just following on from what the OP suggested.
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  • Two points. Having a DL builder like Demopad would fix one problem and one concern I have. First, it seems like the cloud service does go down a lot. It never fails, I am working on layout over the weekend and can not sync. I have to come back later. Bow this isn't all the time, but it has happened more then I would care to have seen. Second, is my concern. If you shut your doors, then we are all SOL. This happen once to me when I was with Redeye. Even tough it sounds like you guys are doing very well as a company, I always have that concern in my back of my head. I know it would be a lot of work, but I would pay more money jst to have that piece of mind.
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  • I'm surprised to hear criticisms of the 'cloud' service in this way. I assume it is meant the Builder servers and service. My experience of this is that they have NEVER gone down. In the 3 years I've been using iRule I have never not been able to use the Builder or sync to my iPhones. Well, apart from once when Google screwed up the login/authentication process briefly. I'm always surprised and delighted that it is in fact so solid and reliable. Only one other time did things get a little wobbly and cause me to lose a small amount of work, but that might have been down to my browser playing up at the time.

    I too was badly burned by Red Eye and fully understand a desire for long term security. I guess the only solution is to ensure that iRule is successful and continues that way indefinitely.
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  • I’m sad
    The list of companies that have gone out of business in the digital video/home theatre space is ginormous. Several parts of my system are made by companies that are now out of business, but none of them are as critical or frequently updates at the control pad. This is a major obstacle for adopting iRule.
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  • I remember the good old days with the Philips Pronto. It used a downloaded and locally installed software. Every time people upgraded to a new Windows, there were all kinds of issues. I recently upgraded my pc to Windows 10, and Builder didn't even blink.

    Hopefully iRule will be around for a long, long time, but, if the worst happens and they go out of business, there are several other solutions that use Global Cache hardware.

    Mike
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  • I hope for the best as well, but just today Google announced it was bricking all the users of the Revolve product they bought with Nest in October 2014. Not even two year old hardware stiffed by a major tech company. It happens far too regularly.

    Link:
    http://www.businessinsider.com/google...
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