No responses?

  • Question
  • Updated 5 years ago
A few weeks back, I posed a number of (non-snarky!) suggestions and comments re the website using the form at http://www.ixda.org/about/contact (either this Feedback link was not active then, or I missed it completely). I haven't gotten any responses, do they still exist somewhere? Same with a mentorship offer using the form at http://www.ixda.org/page/mentorship

Thanks,

Al
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Al Selvin

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Posted 5 years ago

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Matt Nish-Lapidus, Official Rep

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Hi,

Don't fear! All your feedback exists and is in our queue. Due to the volume of feedback from that contact form before we setup Get Satisfaction, we have had trouble keeping up with it. We are still sorting through them and determining what to do with each one.

That being said, at this point we are only responding to comments that need immediate attention. We really appreciate any ideas and suggestions, and they are all being read and recorded.

Thanks!
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Al Selvin

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Thanks for this response re the contact form.

Any insight re the mentorship offer?

Thanks.
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Matt Nish-Lapidus, Official Rep

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That's a whole other area :) I will check into how that works. I do know that there are a lot of people looking for mentors and not very many mentors available, so you might not get a response until there is a match for you. I'll see if I can get any more info.
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Al Selvin

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Thanks very much for the quick reply. Actually I was offering to be a mentor, so I was a bit surprised not to hear anything back given the lack of mentors.
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Matt Nish-Lapidus, Official Rep

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Oh, I see! In that case I'll chec with the person in charge of mentorship. The matching is done manually, so it still might take a little while for our volunteers to go through all the submissions.
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Al Selvin

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Thanks again.

It would probably be good either that the system sends an automated acknowledgment, or (better) a person sends an acknowledgment when things like mentorship offers are submitted, just so the submitter knows it didn't fall into a black hole.

Al