Continually fail to log in.

  • Problem
  • Updated 4 years ago
Is this because my password had a special character (it was one of the various ASCII bracket types) in it?

Twice, I have failed to log in. Twice, I have reset my password using the forgot-password link, to exactly what it should have been. Twice, I received a successfully-changed message. Twice, I was again later prevented from logging in successfully, being told me username or password was incorrect.

Are you not properly hashing passwords? There is no reason this should happen. Any input, no matter how bizarre, should end up as 32 hex bytes somewhere, or something...
Photo of Alan H.

Alan H.

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  • wtf'd.

Posted 4 years ago

  • 1
Photo of Matt Nish-Lapidus

Matt Nish-Lapidus, Official Rep

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Are you using your username or email address to login? When you login you must use your username, not email address. This has come up a number of times, and our next release will include a fix to allow email addresses as login.

Hope that helps.