When I install Jirafe Dashboard for Magenot, I get "0 visits", "0 orders"...."0 everything....."
See the attachment.
Is there anything, we need to update? I have refreshed statistics, logged out and in and cleared cache.
We are running: Magento ver. 18.104.22.168 and Magento ver. 22.214.171.124. Both are multi-domain sites.
This topic is no longer open for comments or replies.
One thing to keep in mind is that Jirafe starts tracking from the time you install the plugin - so if you are looking at a time period before the plugin was installed, you will see no data.
If you have installed Jirafe and are still seeing no data for a time period where you are sure there is data, please ping me (skype: switzer) and I can work through it with you in real time.
We've installed Jirafe to try in one of our customer's staging server, using Magento Community 126.96.36.199.
I'm experimenting the same issue (no data).
Here is a screen capture of the default Magento dashboard: http://screencast.com/t/AyyipDjyr (you'll see 1 order)
And here is a screen capture of Jirafe dashboard: http://screencast.com/t/Zej6FqXIvV