I’m confused

Jirafe displays 0....

When I install Jirafe Dashboard for Magenot, I get "0 visits", "0 orders"...."0 everything....."

See the attachment.

Is there anything, we need to update? I have refreshed statistics, logged out and in and cleared cache.

We are running: Magento ver. and Magento ver. Both are multi-domain sites.

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