[iOS 11.4] [iPhone 6 Plus] After an iTunes sync, Last.fm app is attempting to add 6,000+ repeat scrobbles

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)


I've been using the iOS app for the past month without issue. After listening to music most of the night, though, I did not submit these scrobbles before syncing my phone. Once the sync was completed, I launched the Last.fm app, hit scan, and about 100 new scrobbles showed up, which was a lot more than I had listened to since the previous scan. I noticed that the dates for some of these were spanning back months, and just assumed the app was reading the last playsd date on the new songs that were added after the sync, so I kept going and hit submit.

After a moment, though, I was presented with the update notification at the top of the app telling me that it was submitting just over 6,000 scrobbles, and already I could see it was double- or triple-submitting scrobbles.

I've forced close the app and have only opened it once more to grab that screenshot, but I can confirm that about 100 of these repeat scrobbles went through, as I'm seeing them on the website. Most songs have a repeat scrobble almost immediately following the initial one, going back about a week.

Is there anything I can do? Should I uninstall and reinstall the app to see if it kills that attempt to submit the rest?

I tried to find a version number for the app, but couldn't find anything without having to open it again. But the version is whatever is live in the App Store right now.

Thank you.

IMMEDIATE UPDATE:

A lot more that 100 have gone through now. I refreshed the page I was on from a month ago and now I'm seeing the repeats there as well. They're simple enough to spot as the repeat's timestamp is at the exact same time as the song that actually did play then. But I'm at a loss as how to stop this from getting worse.
Photo of DigitalPhreaker

DigitalPhreaker

  • 2 Posts
  • 1 Reply Like

Posted 2 years ago

  • 1
Photo of Stephen Dooley

Stephen Dooley, Employee

  • 9 Posts
  • 12 Reply Likes
Hi,

Just had a chance to read through this now, hope I'm not too late to the rescue. If you want to hard stop the sync you could try disconnecting the iOS app from your settings page: https://www.last.fm/settings/applications (let me know if that works).

I know that is not an ideal solution but it may help to keep your library accurate for now. We will look in to this issue as soon as we can. Thanks for the head up.

Cheers,
Stephen
Photo of DigitalPhreaker

DigitalPhreaker

  • 2 Posts
  • 1 Reply Like
You're welcome! And thanks for reminding me that I could revoke app access; probably wouldn't have remembered that for a while haha!

So far, it looks like it only got about three weeks back before it finally got cut off, and the repeats weren't as bad as I was expecting. While they were too random to comfortably fall into a pattern of deleting them, those timestamps were a great giveaway, so it only took about an hour to go through and get rid of most of them.

There's another alternative I can use for scrobbling in the mean time, so it's not too much of an inconvenience, but I'll definitely be looking forward to when I can use it again.
Photo of Chris Jones

Chris Jones

  • 21 Posts
  • 7 Reply Likes
I had this problem but only once. I discarded the scrobbles and it has not happened since.

Chris