Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Bumped from the dead.
Migrating support to Get Satisfaction is a step in the right direction, it seems, since at least users can see when you've acknowledged a thread even if you haven't replied. Can we please get better, more open communication? More acknowledgement, at the very least, of our feedback? A lot of users like me have been with this site for over ten years. Last.fm became home. We're upset because we love this website! More than anything, we're pleading with you to take our feedback into account and not destroy the functionality of this site.
You've been disrespecting your userbase for years now. It's only natural that we'd be upset. Please don't block our negative feedback out. Please don't Tweet/post updates to the void and then decide that's enough. Please allow a dialogue.