All my scrobbles are gone

  • 47
  • Problem
  • Updated 2 months ago
  • Solved
My scrobbles were working perfectly fine, but they just all disappeared today. None of my listens will track anymore
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Chunk Man

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  • angry

Posted 2 months ago

  • 47
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Patrick D Morris

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This reply was created from a merged topic originally titled Once again, no word from Lastfm regarding recent loss of service -- no date, not....

No scrobbles, no data, no updates!  Seems once again Lastfm is down, or out or just not working but as a subscriber, I feel at least some notice or some answer would be nice?  Too much to expect, then hey why should I pay for such terrible service?   When will this be resolved?  
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lu

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This reply was created from a merged topic originally titled my scrobbles disappeared.

hi i been using last.fm since october 2017 and today i entered all my scrobbles that i made we’re gone. i don’t know why. my account it’s lula_idk please help :(
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Ben B

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Remember when this site actually worked?
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Entea

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Should I stop scrobbling until the site is working again just in case they're not cached?
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Holly Redfield

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It's just what I've done, just in case. I wish there was some way to import and back up your reproductions.
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Elliot Robinson

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Jon (from Last FM) has replied earlier in this conversation topic - he said no scrobbles have been lost.
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mister-sinister

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You can always scrobble using the open scrobbler, once the problems go away. One does not simply stop listening to music. But essentially as posted above - no scrobbles will be lost and anyway I continue listening as I was.
(Edited)
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Entea

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I would've thought losing data would be a top priority in case such a thing happens (new and old). They could've reassured us that new data would be kept safe in their statement.
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Holly Redfield

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It makes me very angry, but until the problem is solved or I can see with my eyes that the songs are being scanned, I'm not going to reproduce anything. What rage.
I'm really scared to lose the songs played.
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Entea

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Oh, maybe I misunderstood as I thought they were on about the data related to the problem and not data after the problem
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G.G.B.

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I wish there was some way to import and back up your reproductions.
I agree, here are several external options to create backups:
For manual scrobbling:
Importing backups back to Last.fm is a difficult topic because there are limitations to prevent fake scrobbles: https://getsatisfaction.com/lastfm/topics/backup-system


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Holly Redfield

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I am referring to both things, but even more to how the data can be left after it is solved.
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Holly Redfield

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At last! It's all worked out.
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John Ulstad

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Same
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Holly Redfield

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At last! It's all worked out.
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utahman1971

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Ongoing the same and not getting done. I like how he says acknowledged but nothing more. Investigation could take forever. This site is doomed and been for a long time. Surprised it has been up as long it has been.
(Edited)
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Holly Redfield

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Fuck, I keep biting my nails. I'm nervous.
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G.G.B.

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Don't worry, it's not the first time taking so long.
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utahman1971

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I wish Microsoft kept their zune software that scrobbled and added to Groove because that was hell of a lot better.
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Holly Redfield

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At least it comforts me that someone gives me some answer and that it has already happened to him once.
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Holly Redfield

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At last! It's all worked out.
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utahman1971

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What is sad is all this time this site has been messed up and they tinker with it so much, that another programmer has not created another substitute for it. I would take anything over this site.
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Holly Redfield

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There should be more programs developed to have more diversity and with options to link it to facebook or google to make sure that whatever happens, your credentials and data will be saved.
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utahman1971

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Low and behold it is up again! Lets see for how long.
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Holly Redfield

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I almost had a heart attack.
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utahman1971

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Well, if I actually had the money to do it, then I would of started a new site and company that competed with this site.
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Entea

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Seems like everything is working for me and it seemed to cache all my lost scrobbles since the problem started
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utahman1971

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Yeppers! Hoping it will not have the issue happen for a very long time!
(Edited)
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Holly Redfield

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The important thing is that it's working. It almost gives me something to my heart.
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Pedro Santos

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My last.fm was normalized But the total number of scrobbles does not appear, only those of my artists of the week.
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Holly Redfield

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See if the preview settings you have to show the number of songs or just show the recent ones and hide the others in last.fm, and refresh the page again, in case the error persists, contact Last.fm by direct message from twitter and mention them before in a tweet, I have responded. 
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Mikey Hrdý

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thank you to everyone, it's working!
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utahman1971

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One thing I love about this site, is that I can see what I have listened to, and that should be free no matter what. With the way this site is the only one that offers this so far the way it is, then I should be happy but when it goes down for little things like tinkering with site back end, and messing with settings or code, does not make the site much better. They really need to do a better job on tinkering separately until they think it is worth adding without problems.
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Holly Redfield

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As in every web page program, and more being free, there are many bugs and many things to improve.
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Pedro Santos

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Follow that I follow back. Luc_Allen

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