All my scrobbles are gone

  • 46
  • Problem
  • Updated 6 months ago
  • Solved
My scrobbles were working perfectly fine, but they just all disappeared today. None of my listens will track anymore
Photo of Chunk Man

Chunk Man

  • 1 Post
  • 0 Reply Likes
  • angry

Posted 6 months ago

  • 46
Photo of Jon

Jon, Community & Customer Services

  • 4915 Posts
  • 3644 Reply Likes
Official Response
Hi everyone, I just found out about this 5 minutes ago (right before going to bed :o).  We're having problems displaying user libraries right now, which will also affect data shown on profile pages and related services - the team are aware of the problem and are investigating; no scrobbles have been lost.  Sorry for any inconvenience caused in the meantime.
Photo of Entea


  • 5 Posts
  • 4 Reply Likes
Seems like everything is working for me and it seemed to cache all my lost scrobbles since the problem started
Photo of utahman1971


  • 116 Posts
  • 70 Reply Likes
Yeppers! Hoping it will not have the issue happen for a very long time!
Photo of Holly Redfield

Holly Redfield

  • 20 Posts
  • 4 Reply Likes
The important thing is that it's working. It almost gives me something to my heart.
Photo of Pedro Santos

Pedro Santos

  • 4 Posts
  • 0 Reply Likes
My was normalized But the total number of scrobbles does not appear, only those of my artists of the week.
Photo of Holly Redfield

Holly Redfield

  • 20 Posts
  • 4 Reply Likes
See if the preview settings you have to show the number of songs or just show the recent ones and hide the others in, and refresh the page again, in case the error persists, contact by direct message from twitter and mention them before in a tweet, I have responded. 

This conversation is no longer open for comments or replies.