Almost five years of scrobbling are gone

  • 7
  • Problem
  • Updated 3 years ago
Hello, all my activities older than one year are missing. What should i do to restore it? My account
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Adrian Frank

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Posted 3 years ago

  • 7
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Sina Ghozati

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Aleksandra Drozd

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Dmitry Shepelev

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Mine too.. almost 10000 songs has gone. What the hell is going on?
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Ronald van Klooster

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Site disruption - "There was a problem fetching your library"
We're currently experiencing a service disruption in our data centre, which is affecting the site and services. Our engineers are aware of the problem and working on a fix.
No data should be lost, however you may find your library and scrobbles are not displayed correctly on the site (or intermittently).  Services such as the homepage feed and radio might not work as expected either.
Sorry for any inconvenience caused by this issue, we'll update this thread, once we have more information.
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Dmitry Shepelev

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Thanks a lot for that information
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Liza Solodilova

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thanks the seven i'm not alone
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Magdalena Czelny

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Mine too.....When you fix this error??????
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Now I lost 3.5 thousand scrobbles! What is going on here?
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Piotr Dąbrowa

  • 9 Posts
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I hope you fix it soon, because about 50 000 scrobbles are missing.
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Elise ALkhaddour

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mine too went down!! please help!
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Xia Xing

  • 15 Posts
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i've lost over 43k scrobbles and about 100 loved tracks ._. 
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Niels Koch

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Mine too. Only two years of scrobbled tracks displayed.
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Tomek Grining

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Jon, Community & Customer Services

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Official Response

Our engineers are currently looking into this problem for you.  

If you're affected, please post in the following thread with your username and roughly how many scrobbles you think are missing:

Thanks for your patience while we get this problem resolved.

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