An artist that I have never played or heard up now has hundreds of scrobbles on my account. Has my account been hacked?

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The artist is Zayed Hassan.  There are others as well - in fact one (Adamental) is scrobbling now!  I feel like either last.fm has somehow merged my account with another user or I've been hacked.  I've been on here a long time.  May be time to delete the account. 
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Mike Cornely

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  • hacked

Posted 4 months ago

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KatyLB, Moderator

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Do you use Spotify? It's more likely, if so, that it's at their end. This has been a common problem for them, with hacked access to accounts being used to increase artist's play counts. Check your logged in sessions and you may find there's one that's not accounted for.

It's highly unlikely that anyone would ever hack you to scrobble, purely because manual scrobblers make it much easier to rack up totals.
(Edited)
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Melinda Andrén

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I have the same problem however the songs that last.fm says I have listened to do not appear in my Spotify listening history. 
If someone has been listening on my Spotify account then those songs would appear in my history right?
Any help would be highly appreciated
(Edited)
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Jon, Community & Customer Services

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Maybe, let's secure both accounts to be sure, starting with Last.fm:
  1. You can review your connected apps here: https://www.last.fm/settings/applications - I would remove anything you've not used recently or don't recognise.
  2. Now, we recommend resetting your password, you can do this here: https://www.last.fm/settings/account
  3. When you change your password, it should log you and anyone else out of your account automatically.  If not, we recommend clicking on the "Logout Everywhere" button, to kill all active sessions to your account (in case anyone else is using it).
That's it for Last.fm, now to the same thing on Spotify:
  1. You can review connected apps here: https://www.spotify.com/uk/account/apps/
  2. You can change your password here: https://www.spotify.com/uk/account/change-password/
  3. Finally, choose sign out everywhere here: https://www.spotify.com/uk/account/overview/

Do you use any other streaming services? We've seen this happen with Deezer also.  If so, you might want to do the above steps for those accounts as well.
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Mike Cornely

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Thanks - I do use Spotify.  I just disconnected it, yet still showing a track scrobbling.  I have no music playing anywhere.  Thoughts?
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KatyLB, Moderator

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I would go on the Spotify website and use the log out of all sessions option, to be safe, and then change your Spotify password.
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Mike Cornely

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Thank you!  It looks like it was a spotify issue.  I appreciate the help and quick responses!
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cptchi

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Having Last.fm connected to Spotify really has its advantages doesn't it? One day when I woke up I noticed someone had listened to a song by an artist I don't know while I was sleeping thanks to Last.fm. I promptly changed my Spotify password and logged out of all devices. Next day I received an email that someone was trying to login to my acc multiple times. Lol!