Anyone actually likes this new design?

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Just wondering. I've seen maybe 4-5 positive comments in a sea of negative comments. What are you (Last.fm) going to do about all this negative feedback?
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Alin

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Posted 4 years ago

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phoenixbloom

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Let's collect them all here.

Thumbs down from me, the graphs are pretty nice though but I prefer accurate numbers.
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Bound2Fate

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I agree with the numbers.  I notice that numbers appear in the second before the graphs load.  The graphs would be much more detailed if the actual numbers were also shown.
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Elliot Robinson

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I dislike the graphs; they are bloated and don't really tell you much. The old style library was far superior. Updating is all well and good if it's actually going to be a step in the right direction.
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Raphael

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LOL I only saw 1 positive comment about the new last.fm
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Chris

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Fibber. We had a gif battle on a thread where a few of us were saying we liked it. :-P

Pretty sure I hit you with a mean girls gif and you crumbled. I was crowned gif champion of the world. Those were happy times. ;-)
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Beto

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Dear Raphael

I can see that math is really your strong point.

Best regards,
Beto.
(Edited)
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Seederman

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Well, I'm about ready to give up.  Everything is broken, nothing gets fixed.  I would accept their stupid redesign if the freaking thing weren't so filled with errors.  Fixing it is beyond the scope of the people who work here, who have proven their incompetence time and again.

They demonstrate their arrogance right here on this forum, too.  Nothing chafes me more than incompetent people who are arrogant.

If they fix it, great.  I see no sane reason to believe they ever will.  I haven't cancelled my worthless subscription yet, because I hate to throw in the towel.  But this is looking very hopeless for the site's users.
(Edited)
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garynotrashcoug

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I'm inclined to believe that the later is actually the case.
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SillyMusicLover

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I guess you're wrong. In that case they shoukd have sold it before this horrible relaunch, because now it costs much lower.
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Donyvi

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I think garynotrashcoug meant that the people who work at last.fm care about last.fm.
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SillyMusicLover

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Oh. Sorry
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garynotrashcoug

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Yes Donyvi, that's exactly what I meant. I can't pretend to know what's really going on behind the scenes and I'm not necessarily making excuses or trying to be an apologist, but I do think we could all exercise a little perspective here. Let us not forget that Last.fm is part of a corporation. Management wants results and they will get them, the informed opinions of their employees unfortunately carry little weight and the changes will be carried out, whether the employees agree with them or not because it's required of their position. This is not only the case with Last.fm/CBSi, but across the business world as well. It's not just private industry either. I work for the government and I've been on the receiving end of this sort of thing more than once in the past 20 years. All I'm saying is, if you think the things that have been done (and not done) with the new beta are stupid, it might not be Last.fm employees who are the idiots.
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Emil Ekholm

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What are they going to do about it? Nothing. And then swim in ad money.
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Chris

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qasllab

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I saw one comment saying they liked it and a reply to it said "fuck you".
(Edited)
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Rattrocker

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I see potential in the layout and think it would work fine if 1) the "largeness" of the site is scaled down so that more info is viewable on one page and 2) all the old features make their way back in their correct places/implementations.

I like having your top artist and track show on your profile and I also like that top albums are now viewable on your profile but they need to make the option to show lists rather than just the top 5 images on the top tracks/artists/albums IMO. The time-period based charts would be way more useful if the actual number of listens was shown on the bars (you can see them while the page loads). I like the new artist pages.I think the new discover page is a little empty; I liked being able to view a list of recommended artists with some snippets from their profile in a list view from before and then narrowing the search down to a tag/genre. I'd like the about me to come back but I also could live without it as it wasn't a primary feature for me. I could keep going but I do in fact the idea behind the design, it just needs a lot tweaking and additions to satisfy me completely.
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Rob

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I hate everything about the new design. I cannot bear to be on the site now, it frustrates me and fills me with an overwhelming urge to put a hammer through my screen.
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Chris

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You're asking how many people on a support forum (that's predominantly for reporting issues with the site) are happy with the new site?  I can't see these results being skewed at all... ;-)

For the record, I like the new design - I've made no secret of that. There's *clearly* a ton of stuff still left to be done, and ignoring the fact they launched far too early, IMO it's a step in the right direction.
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Chris

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Well, I have now, obviously. I replied.  ;-)

Fair point on the mainstream look. Each to their own I guess.  The eyes bleed is an interesting point though: http://www.last.fm/group/Bring+back+the+old+Last.fm

"color schemes that don't burn the retinas off everybody"

Clearly people have different opinions. Inevitably, no design will make everyone happy.  But then, I'm sure you said in a previous thread you actually preferred the old, old, old design so that's about as retro as you can get. :-)

And yeah, I preferred it with the thumbnails. Does confuse me a bit that when you go into your library and check out your top artists, etc (subnav on the left) they still have the thumbnails. Bit inconsistent IMO.  But as I said before, for what I use last.fm for this isn't enough to get me riled, so hard for me to empathise on that one. But as I said before, each to their own. Taste is a subjective.
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Alin

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Do you Chris really think this new design is better than before?
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Jaimie Rain

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"Come on, be realistic. How many people hated Facebook timelines? How about the news feed redesign? How about every other change that was met with waves of anger and people "quitting the site"

Yeah, see Facebook. And Youtube. People still use it after complaining about the changes, I agree this is normal. The thing is, those 2 sites didn't take away any of the functionality of the site, so people began to accept it. Last.fm has taken away about 75% of the features many users liked. You might say the most important features are still there, some people may agree with you, and some may disagree. Some people place more value in feaures you don't care for, and vice versa. The thing is, there are a LOT of people who disagree with you. This isn't to say you are wrong, it just says your views are in the minority
Myspace on the other hand, they lost number 1 social network to Facebook in 2009, a year later they went through changes, and made a beta available. Users were outraged, about 75% of the sites functionality had been removed. The forums were filled with angry users, moderators said how the site was dying and needed a modern revamp to move with the times, and users needed to adapt. They didnt listen to any feeback, and they launched their new site. It was pretty much dead within 3-4 months after that.
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Chris

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@alin The design? Yes. The missing features? No.

And, 5 years from now, long after last.fm fix all the issues and inevitably redesign again, people will be begging for this design back and using phrases like "if it ain't broke, don't fix it"

And thus, we have the circle of life ;-)
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garynotrashcoug

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@alin, nice ASL tip! It didn't even occur to me to try that. I'll see how it look s on my profile.

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Sunkist Veno

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last fm will no longer be a music site where you can scrobble because they got rid of the last fm player which explain's why whenever i use it it doesn't show the artist info on it. 

Those who do like this design must be greedy too 
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Mark O'Sullivan

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i don't care about the cosmetics, i just want to be able to do useful things (in terms of music discovery) with this site again.
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Nipuna Sunath Jayatunge

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THANK YOU. I'd rather keep this design (I don't like it but I can live with it) and have the same depth of information it once provided.
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MetalHeadCrab

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I care about the cosmetics but definitely not as much as functionality and music discovery. As it stands, the music discovery aspect is almost completely broken.

What good is a new paint job when the engine is intentionally or unintentionally broken in the process?

Current Last.fm = Shiny polished piece of shit.
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SillyMusicLover

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I can remember just one single defender of all... this. And he was a "believe me I am a developer myself".

Well, now I see another one in this thread.

There are polls on various social nerworks and forums asking if the members like the new version. About 90% votes are negative.

Unfortunately we can't see results of " leave feedback" on last.fm, and we'll never can. But I guess they are not far from the results of the polls on third party sites.
(Edited)
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Alin

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Just ignore those really negative reactions then. It's just a site after all.

What bothers me the most about this new site are these things:
- title - artist format
- lack of overall top artists charts in the profile page
- 1 big thumbnail and 4 smaller (why not 8 small thumbnails?)
- the terrible new library
- the limited about me section.

Somehow I think they will add some missing features but exactly these ones will be ignored.
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Chris

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"If you think that are just few thousands angry users"

I don't. I think there's a few hundred angry users, significantly less happy users, and 100,000 users that really don't care enough to come to a forum to talk about it.

Sorry Alin, but there aren't enough hours in the day to keep up this debate with you. Your posts are filled with so much bad science, flawed logic and incorrect assumptions that I really don't know where to start.
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Alin

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"Your posts are filled with so much bad science, flawed logic and incorrect assumptions that I really don't know where to start". You mean your posts are like that. You're just an arrogant "developer" and nothing more. May I say incompetent too, since you defend so fiercely the new design? I wouldn't hire you at all. Any good designer wouldn't approve this lame new site.

Stay delusional, mr. sarcastic.
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Alin

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"Your posts are filled with so much bad science, flawed logic and incorrect assumptions that I really don't know where to start". You mean your posts are like that. You're just an arrogant "developer" and nothing more. May I say incompetent too, since you defend so fiercely the new design? I wouldn't hire you at all. Any good designer wouldn't approve this lame new site.

Stay delusional, mr. sarcastic.
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Chris

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There we go again Alin. Forgetting the fundamentals of your own job

Taste is subjective. You'd do well to repeat that to yourself a few times a day.

And me? Incompetent? How would you even know that? I'm a Symfony developer by day and I contract ui developer in the evening. Want to let me know what work of mine you don't like? Go on, I'm intrigued.
(Edited)
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Donyvi

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I like the new design - very pleasing to the eye. I especially like the library and artist pages.

However, the user profile is too information-starved for my liking. I'm very interested in scrobbling statistics and am concerned about changes that make these less accessible. Unless I get the option to display more statistics on my profile, I will either get less out of my normal use of the site or have to work harder to get the same.
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Sunkist Veno

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Donyvil if you like the design then you really are someone with a history of being greedy and putting money first to hurt other's
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Donyvi

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Even though the connection between the two is a bit unclear to me, you are most definitely right.
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George336

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I remember when The Shard was completed in London. A lot of my friends thought it was ugly and made a point of telling me that it was.

I liked it. Still like it. And funnily enough, many of my friends now appreciate it.

I don't remember any of them saying to me 'Wow George, if you like THAT, you must be someone with a history of greed whilst putting money first to hurt others. Because I would have fixed on my 'you've got to be fucking kidding' glare and I would have probably slapped them.
(Edited)
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Chris

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Chris

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Some of the posts I read on here, it's hard to tell whether English isn't their first language, or they're just delusional.

Give him the benefit of the doubt. Even if his username makes me think of fizzy orange flavoured wine.
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George336

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I also like the new design. I'd be gutted if they reverted back to the old one. I'd be angrily searching for discussion forums about LFM, preferably ones with polls, just to express my anger at that backwards decision.

I've been a bit sniffy about the friends thing on the site. It's true though. I've got 78 of them. Few of them give me the time of day and vice versa. Half a dozen of them are really special though and three of them have actually become proper, sitting right in front of me buddies. I wasn't looking for friends when I joined. Sounds boastful but I've got plenty already. But the irony of this discussion forum, which is mainly full of negativity, is that I've been introduced to half a dozen more lovely, funny people. And I've checked out the profiles of all of them and they all have interesting musical taste. It will be a pleasure adding them to my friends/ followers list when that facility becomes available. So thanks you Last FM for inadvertently making my last fm experience even more super.
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No Nrg

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Can't really comment if I like the design because none of the features I used are available.

From an aesthetic standpoint? Sure, whatever. They can make it look however they want. It can look like Angelfire or Geocities. I only care about the features.
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Alin

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(Just a thought) I bet that Last.fm devs KNEW that their Beta version is hated (I don't think they received more positive feedback than negative) and yet, they released it almost unchanged. To be honest, I don't understand that... Now they reap what they sowed.
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toho shankme

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It feels like we're reaping what they sowed to be honest.
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Alin

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That too. But I meant in terms of user feedback. (They shouldn't be surprised by all this negative feedback, because they did a poor job with the new site.)
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toho shankme

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No.
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Mark O'Sullivan

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we'll see over the coming months how people will be voting with their feet http://www.alexa.com/siteinfo/http%3A%2F%2Fwww.last.fm
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Mark O'Sullivan

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Chris: "From the limited stats on this page, it suggests people *are* voting with their feet - they're coming back to the site after abandoning it.  Not a bad result for last.fm".

That's not surprising. The new site is... new. So people may be just curious or like me checking in to see if stuff's been fixed yet. This is why i said "we'll see over the coming months". Over the coming months the site might improve and visits hopefully will then increase, if the site stays as it is though then i'd be surprised not to see a resumption of that long steady decline between April and Aug.
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Chris

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@alin credit where it's due - they've been brave and IMO they pulled it off. My only issue is with their poor launch strategy and missing features.

If all they'd done was slapped a black header on their existing layout and changed a few font styles, is be disappointed.
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TheUglyTuna

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Yes it was, thank you for not disappointing. It's nice to come here and not be disappointed for once.
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George336

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If I could award you a prize, Ugly Tuna, I'd give you a sense of humour. I'd lend you mine but I fear that you'd immediately lose it.
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Chris

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@theuglytuna Anytime dude. I aim to please. ;-)
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Hakeem Noor Ariff

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Nope, hate it. I've looked around, these are things that they either won't change, acknowledge, or are only "under consideration".

Terribly inefficient use of space, everything is too large (we're not blind, LastFM). It does end up affecting usability and presentation of information.

Profile header can't be customized so 9 out of 10 it's a crazy zoomed in image that's both ugly and uninformative.

They put library as one of the tabs but clicking on it takes you to a whole different page where the other 4 tabs disappear. Track - Artist is incredibly stupid. No option to switch between thumbnails and normal list for your top charts. 

No about me with codes. No recent activities. Switching to follower/followed removes the "friend is listening to~" which I really liked. 

"Around the web" Yahoo thing looks disgusting and useless too, I just ended up adblocking the element.

I'm not opposed to sites looking "modern", but LastFM sure made a poor attempt at it.
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SillyMusicLover

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Today they turned off that annoying blue banner on the site. I assume the migration is over finally.
OK, let's take a look at the mighty power of the reborn last.fm.
No wiki editing, no art uploading, no voting, no events, no "suggest a correction", no taste-o-meter, no friends
Well done.
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Alin

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@Susanna Bloderer: Don't take that dude seriously. He's taking the piss.
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Chris

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Take me seriously Susanna. Are you sure you can trust someone who can't even hit a submit button once?

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Hans-Jürgen, Moderator

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I think I remember that guy, wasn't he working in the Community Support department?
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Chris

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This is what I imagine Ben XO looks like in real life
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doppleganger

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He's far too hip for the hipster beard, dontchyaknow.
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hatemachine

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Nope. No one likes it. I'm convinced that the little supporters are staff members, paid shills, or masochists.

This re-design is so unnecessary.
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Chris

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That's definitely something a shill would say.

Seriously though, I said I was done having a sensible debate with you - virtually every point you make is a logical fallacy. Your points on statistics made the mathematician in me nearly cry. Some were so ridiculous I started questioning whether I was awake, or whether it was all a dream.

And I'm still waiting to hear what part of my portfolio made you say I was an "incompetent" developer, being that you've never seen any of my work. Or was that another logical fallacy? Bit of an ad hom attack? Poor show Alin, poor show.
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Alin

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@Chris: All your posts are basically nonsense, trolling and logical fallacy. Your valuable feedback is plain *beep*.

>"Your points on statistics made the mathematician in me nearly cry."

You mean the terrible mathematician in you. You don't even know basic math. Proof: you said that there are just few hundreds of angry users about the new design. Only on this forum there are 6,201 members registered and 4,482 conversations. Most of these conversations are negative feedback. Just in case you don't know, hundreds =/= thousands. Add also the feedback received on their site plus their Facebook page.

Go to school, learn something and then talk to me. Until then, don't be surprised that nobody takes you seriously. You're a joke, pal.

>"Some were so ridiculous I started questioning whether I was awake, or whether it was all a dream".

Are you sure those "so ridiculous" ideas weren't yours? I can understand that you can't believe how terrible your ideas were...

>"And I'm still waiting to hear what part of my portfolio made you say I was an "incompetent" developer, being that you've never seen any of my work".

Because you support such on obvious terrible design so fiercely. You're either a shill or a poor developer that has no idea about good design. An incompetent developer.

Also, you're a cheap troll. From now on, you will be ignored.
(Edited)
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George336

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You're probably going to ignore me too then, Alin. That's ok. I'll live with that.

A bit of 'math' for you. Of the 6201 members of this here forum, how many have actually posted something? Go on, I dare you to count them. Gotta tell you something though. You won't get anywhere near to 6201.

Even if every one of the 6201 have posted something (which they haven't) , how can you be sure that they are all users of the site we call Last FM. How can you be sure that some people haven't two or more identities? Because I'm pretty sure I've been registered twice here. It was a mistake because I logged in with Google rather than Facebook on my phone and posted something under what would be considered by the people who run this as a new identity. I did that mistakenly. Surely others have too. Indeed, it would be rather naive to think that some haven't done that intentionally.

Chris has mentioned your penchant for logical fallacy. A lot of what you've said to him in your last post to him, especially the last two paragraphs,perfectly illustrates his point.

I wish you well.
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Chris

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Alin, you're just repeating the stuff I'm saying back to me. Same way you're just repeating people's designs and calling them your own. Is that the best you can do?

By the way - I'm not a designer, I'm a developer. And judging by the fact you don't know the difference, I'm fairly convinced you're not either. You don't even know that taste is subjective - people that disagree  with yours are incompetent, apparently. 

You have a copy of MS paint and an attitude problem. A guy who believes exit polls are conducted in a single place among a group of like minded people, and then criticises other peoples maths. Launching ad hom attacks and then accusing others of logical fallacy. A guy who can't tell the difference between a design and a featureset. Son, I am disappoint.

Bye bye Alin - I'd love to say it's been fun, but it's felt more like headbutting a brick wall. And tell the guys at Pandora I said hi.

(Edited)
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Christian Snow

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Tiger1962

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I don't call it hate... but dislike.
Mainstream-wannabe look, not even nice built. And, I agree to all of the points Hakeem has made.

Only one thing to add:
What I miss the most, ist the easy access to simple browser-radio-stations.
Without being asked questions about spotify before...
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Vadim

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I guess one of the main reasons for the design change was to put advertisement in the central part of the site
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MetalHeadCrab

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Correct. 200 character about me section with a fixed height is a dead giveaway. They could have just done what other sites do and ask users to disable adblock for their site. For example, when you're browsing OkCupid with adblock, where the ad banner should be there is some friendly text imploring the user to disable adblock. Any last.fm fan with a conscious would gladly disable their adblock for last.fm.

I had my adblocker disabled for last.fm for years. I've since re-enabled it. The redesign isn't going to make any money off me nor will a re-subscribe to a site that has almost no functionality or value remaining other than stats.

Pfft
(Edited)
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Cornel Diaconu

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I use adblock for almost every site, but for last.fm it was disabled, on the old site !
Because some of the functionalities were not available with it (for instance "shout"-ing to another shoutbox; not to mention other stuff available for subscribers only...).

Anyway.... as of now there's NO commercial on any last.fm page.
That, of course, would not mean they won't insert commercials in some future.

I also dislike most of the new design (starting with the ridiculous and still persistent LAAARGE names of usernames, artists, song titles, album titles etc. )
This is really stupid and I can't understand why they insist in keeping it.
If someone is visiting the last.fm site from a smartphone/tablet I am asking again to please say if this feature is of any use for him (I doubt it very much).

That round avatar is also almost useless, because it just crops the image for no reason at all. Whoever invented this kind of image on a site was clearly an idiot, no matter what his/her excuses are (smartphone/tablet friendliness or any other excuse).

In fact there's only ONE (yes only one) single feature than I am happy with: you don't have that upper limit of your scrobbles (to 1 million).

All others are minor improvements, if at all (for instance, library does now permit to navigate somehow easier with 50 chunks of informations per page; but also you have to scroll to the bottom of the page to go next or previous -- why can't be the previous/next button on the top of the page, as it was before ? :-) --- one plus and one minus vote for the same single option ... :-) )

So ... no, I don't have an open likeness for the new design, and I don't know of anyone of my friends (now followers ... why ?!?) on last.fm that does liked it (already asked them directly about it).
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Chris

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Worth noting that the design is responsive, so it drops to a mobile optimized version on small screens. The text isn't as large on a phone (actually, the mobile layout looks really cool IMO - probably better than the desktop view).
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rancky

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Honestly, l can understand their intention; trying to create a makeover of their ~14 year old site modern, but this design simply doesn't work. lt's not really going towards the future, it's moving backwards and works a lot worse than the older design functionality wise. SOOO many features are removed for no good reason, everything takes too much space (although looks pretty l guess) and hardly shows any sort of information in a logical way. 

l doubt they are going to revert back to the old site because they've already spent money "designing" this and are only going to be making "modifications" to the new site, but whoever was the head of designing the new website clearly didn't understand the point of last.fm and only wanted to make it look nice over actual functionality and practicality.
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Nick can't be blank

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So how do you think this mob is doing do far?
https://getsatisfaction.com/corp/about/
Their big idea is to have 'customers' sort out their own problems.
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Athena Lawrence

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Aesthetically the design isn't bad. If it worked and didn't remove features and functions that we all loved it would be great.
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qasllab

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Everything on the new site is too big. They substituted the wordy functionality of the old site for unpleasantly looking aesthetics.

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