Bandcamp Scrobbles suddenly don't work

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  • Updated 9 months ago
Trying to scrobble from bandcamp using an android device. All worked fine until yesterday. Now, none of the scrobblers even recognise that a song is playing. I have tried this with 3 apps now... official audioscrobbler, panoscrobbler and scroball...
Scrobbling from Spotify is working properly.
I have cleared cache from all apps (players and scrobblers) as well as uninstalling/reinstalling all relevant apps and restarting my device.
Not sure what else to try...
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Michael Thompson

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Posted 9 months ago

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Jon, Community & Customer Services

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Official Response
I'll test this in a moment.  The official android app doesn't support Bandcamp (as far as I know), but it should work with either Scroball and Pano Scrobbler.

That being said, if you're using a Samsung Galaxy device, please check this note about the App optimisation / Power monitoring setting, which can definitely interfere with scrobbling (because it stops certain apps running in the background).  Also, do make sure notifications for Bandcamp are enabled, since that's how most apps get the artist name and track title.

Edit: It doesn't work for me either :( 

As you can see below, it looks like the Bandcamp app's most recent update changes how it displays track info in the notification tray so that it shows the album name instead of the artist name.  That's probably why it's either not scrobbling, or scrobbling the album name as the artist.  

Whereas you can see here that Spotify doesn't have this problem, because it shows the artist name (and album) in the notification tray.

As I understand it, these Scrobbling apps work by reading your notification tray, but they can only work with the data that's made available to them.  So the best thing you can do here is contact Bandcamp via twitter or the google play store, and ask them to add bring back the artist name on the notification tray.  Once that's done, the developers of Scroball and Pano Scrobbler should be able to update their apps to get it working again.