Cannot Scrobble Ipod Touch 3rd generation

  • 1
  • Problem
  • Updated 12 months ago
  • (Edited)

I often have trouble scrobbling my ipod touch 3rd generation 32 gb on my windows 10 pc. It would work every so often but since I updated to the new itunes version, my ipod will not scrobble or confirm its scrobbles. I even click on Help>Diagnostics>Ipod Scrobbling>I manually Manage My ipod and it will say "ITUNES IS NOT RUNNING" in all caps. I'm not sure what to do because most of my scrobbles are done off of my ipod :/ Also, strangely, when I click the question mark in the top right corner of the Diagnostics page, nothing happens but a red circle with a line through it appears. Do you think I'd have more success scrobbling an Ipod Touch 6th generation? I want to get one soon but they are about $300 for the one with 128 gb which is the one I want. Do those have more success scrobbling, even without wifi?

Please help!
Photo of Alfred Lorenzo Stine

Alfred Lorenzo Stine

  • 6 Posts
  • 0 Reply Likes
  • sad

Posted 1 year ago

  • 1
Photo of Erkan Yilmaz

Erkan Yilmaz

  • 222 Posts
  • 68 Reply Likes
> but since I updated to the new itunes version, my ipod will not scrobble or confirm its scrobbles.

despite that your issue has to be analysed/fixed, could you temporarily install the old itunes again?
that'd be probably the faster "fix" for you.

btw: which itunes version was that exactly?

Erkan
Photo of Alfred Lorenzo Stine

Alfred Lorenzo Stine

  • 6 Posts
  • 0 Reply Likes
Sorry for my late response, the itunes version is 12.8.0.150. I would try to install an older itunes but then my itunes library would be erased along with how its organized or would I just save the xml library file?

Thank you
Photo of Aqeel

Aqeel

  • 1 Post
  • 0 Reply Likes
There is no 16gb 3rd generation iPod Touch only 1st and 2nd generation 16gb's But if you need to buy the 16gb go fast and get it.