Can't delete Lüger scrobbles.

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  • Updated 3 years ago
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Greetings,

I deleted the scrobbles for Lüger a while back. The songs were gone for some time, but then a few tracks re-appeared in my library. I went to delete those as well, and it seemed to work, but the artist still shows up with 5 scrobbles in my history. When I go to delete the songs it says I haven't listened to them. May I have the artist completely removed?

http://www.last.fm/user/Necrologue/library/music/L%C3%BCger?date_preset=ALL_TIME

Thank you for your time.

Best regards,
Dan
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Necrologue

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Posted 3 years ago

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Laura Last.fm, Official Rep

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Hi Dan,

could you try deleting your scrobbles from here? http://www.last.fm/user/Necrologue/library/music/+noredirect/L%C3%BCger/_/Lugersnacht

It looks like you scrobbled the spelling "Lugersnacht", which is being corrected to "Lügersnacht". The page above shows your actual scrobbles, I hope you can delete them from here.

Cheers,
Laura
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Elliot Robinson

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Hi Laura,

I wonder if you could help. I'm having a similar issue with some scrobbles that just won't leave my library. It's for the track "Dedicated" by Mariah Carey. I'm trying to delete all the scrobbles I made under the Me. I Am Mariah...The Elusive Chanteuse album, rather than the deluxe version of the album.

When I go to the track page and try and delete the (37!) scrobbles by clicking on the X, it momentarily appears to work but then the X reappears and the track won't delete. Repeated attempts have failed to work. Any idea why this is happening and what I can do?

Thanks in advance!
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Laura Last.fm, Official Rep

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Hi Elliot,

I'm not sure if I can actually help you with this, but I think I can see what might be causing this issue: Part of the system sees http://www.last.fm/music/Mariah+Carey/_/Dedicated and http://www.last.fm/music/Mariah+Carey/_/Dedicated+%28feat.+Nas%29 as the same track, although there is no spelling correction shown on the website for either of them. (This shouldn't happen, but it does in some cases; it's a known bug.)

Do you have corrections in your library enabled or disabled? If you change the setting, do you maybe see the scrobbles you're trying to delete under the other spelling and can delete them from there?

Cheers,
Laura
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Elliot Robinson

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I'll try that, thanks, Laura. I was aware there was some combining going on between the two track variations.

UPDATE: I've turned the setting on (it wasn't on before) and it's made no difference. If it helps troubleshoot it from your end, when I go to my scrobble history for Dedicated (feat. Nas) it says 50 scrobbles (the correct figure), but under Dedicated it tells me 87. Clicking on the X by the scrobbles still won't register, and FWIW, when I went to my settings to turn auto-correct off again, it was already off again - another bug?
(Edited)
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Necrologue

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Success! Thank you.