can't reset my password

  • 12
  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

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Hi. I forgot my password, I sent a password change request more than once but I haven't got any email at all since the update and I'm getting frustrated, it's being too long now. I checked my spam folder too.
Nobody replies to my emails so yeah, if you can help me. My username is skyorchestra
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oosky

  • 6 Posts
  • 1 Reply Like

Posted 4 years ago

  • 12
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Support Team, Official Rep

  • 97 Posts
  • 148 Reply Likes
Instructions to reset your password have been sent to your email address on file.  Please be sure to check your spam folder as it may land there by mistake.
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Michael Smolík

  • 15 Posts
  • 1 Reply Like
Only way to solve this is by last.fm staff. I can't do anything. They even closed my original discussion where I asked for a new password because they considered it SOLVED. After 3 weeks of trying to get a new password I still don't have it.
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oosky

  • 6 Posts
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yeah they marked this solved as well even though I stated I haven't received anything at all, at least now I know it's not my problem only. Don't know what else to do.
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Cha

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I haven't received anything either
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trash acc

  • 4 Posts
  • 2 Reply Likes
What can I do if the e-mail linked to my account is no longer valid? I haven't been able to log in...
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Jasna Törnar

  • 1 Post
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Hello! I want to login into my account! I know only my username. Password and mail is not in use anymore. Who to turn to for help here? 

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