can't reset my password

  • 12
  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

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Hi. I forgot my password, I sent a password change request more than once but I haven't got any email at all since the update and I'm getting frustrated, it's being too long now. I checked my spam folder too.
Nobody replies to my emails so yeah, if you can help me. My username is skyorchestra
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  • 6 Posts
  • 1 Reply Like

Posted 4 years ago

  • 12
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Support Team, Official Rep

  • 97 Posts
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Instructions to reset your password have been sent to your email address on file.  Please be sure to check your spam folder as it may land there by mistake.
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Michael Smolík

  • 15 Posts
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Only way to solve this is by staff. I can't do anything. They even closed my original discussion where I asked for a new password because they considered it SOLVED. After 3 weeks of trying to get a new password I still don't have it.
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  • 6 Posts
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yeah they marked this solved as well even though I stated I haven't received anything at all, at least now I know it's not my problem only. Don't know what else to do.
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I haven't received anything either
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trash acc

  • 4 Posts
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What can I do if the e-mail linked to my account is no longer valid? I haven't been able to log in...
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Jasna Törnar

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Hello! I want to login into my account! I know only my username. Password and mail is not in use anymore. Who to turn to for help here? 

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