'Could not find Spotify...' problem

  • 5
  • Problem
  • Updated 4 years ago
I'll try to describe it in step by step. (I have 19,466 SCROBBLES and have Spotify installed)

This is my work PC:
  • I load last.fm and press 'Play your library'
  • 'Connecting Spotify...' appears in last.fm player
  • Spotify loads
  • 'Could not find Spotify. Starting installation...' appears in last.fm player and 'Bad Request' appears in Spotify
  • 'Nearly there. Follow these steps to get started...' window appears on last.fm site
This is my home PC:
  • I load last.fm and press 'Play your library'
  • 'Connecting Spotify...' appears in last.fm player
  • Spotify loads
  • Music starts to play

So what is the problem? This Spotify sh*t started months ago on old site but before there was a youtube option and now I just sit in silence at work since the new site...
Photo of onelungas

onelungas

  • 17 Posts
  • 3 Reply Likes
  • frustrated

Posted 4 years ago

  • 5
Photo of Thomas Hooper

Thomas Hooper, Web developer

  • 59 Posts
  • 24 Reply Likes
Official Response
I've not encountered 'Bad Request' in the Spotify client before, where does it appear (in a bar at the top?)

Could you tell us your browser version, and Spotify client version?

There are a few things you can try:
1. Reload the page and try again, with Spotify already open
2. Try playing a different track
3. Try the radio button again

Thanks for reporting.