Deleted account still showing up on the beta site? [Deleting accounts enabled again]

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  • Updated 3 years ago
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  • (Edited)
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hi, i recently closed my last.fm account however it is still appearing on the beta site and i am still able to log into it? i created/deleted a new account to confirm this issue and the same thing happened? will my account eventually be completely deleted or is this a bug? Thank you .
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s k

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Posted 4 years ago

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Jon, Community & Customer Services

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Hi,

Our engineers have currently disabled account deletion as we're about to launch the new website and don't want to lose data synchronisation between the two sites.  Once the new site launched, if your account hasn't been deleted, you will need to sign in to your account again and delete it from your settings.

We apologise for any inconvenience caused by this in the meantime.
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born-in-hell

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No one may impose actions against the other's will and besides take away any chance of escape. That should have been aware of your engineers from the outset. It must be ensured an account to delete at any time and without exceptions.
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Susanna Bloderer

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Me deleted account is STILL here!
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Ihadtomakeanaccounttopostthis

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Well, I'd love to be able to log in and delete my account from the new site, but I can't, because last.fm isn't acknowleding any of my login credentials even though my account is still completely publically accessible.

Seriously, what gives?
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Gareth Jennings

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I deleted my account on August 13th but it is still there (http://www.last.fm/user/UncleGazHimself). I cannot sign into it.
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s k

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thank you for the reply , i am actually unable to login to the new site on the accounts i had deleted, will this eventually be fixed or can i have them manually deleted by someone eventually ?
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System Confessor

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i'd like a feature that allows me to delete last.fm from the internet
tyvm
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thething

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This reply was created from a merged topic originally titled how to delete account on new "better" lastfm?.

how to delete account on new "better" lastfm?
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Kaz2121

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This reply was created from a merged topic originally titled Which of the coming months can we expect the delete account functionality to be a....

I understand there is a long list of functionalities on your list to reimplement to the site over the "coming months", however I must say that the functionality that this new site needs most is the ability to delete my account. I'm just wondering what month we can expect this functionality to be added, perhaps May sounds reasonable?
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Herrliddell

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This reply was created from a merged topic originally titled For the Last.fm support team....

I hope you answer (ha, ha, ha.) Why can't I log off or even delete my account? I really don't plan to use this service anymore, even if my stay isn't too long...you ruined the site! Sorry if I might sound harsh, but you turned a good webpage into some generic social media (take in mind, I don't even use any media related, call it Facebook or Twitter.) 

This community was different, awesome -- You don't have an idea on how much music I discovered on here thanks to just a few people, events (didn't knew a lot of my favorite bands were coming to town this year.) and now, everything is gone, probably forever gone, because you don't even seem to care, I gave you feedback quite a few weeks ago regarding this new "beta" site and for its looks, you did not take it in count.

So returning to my question...Can I delete now or at least get any feedback on when will I be able to do it? In case you will fix this and actually listen to us, then don't even answer. 

Either way...thanks (?)
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Pizzor

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This reply was created from a merged topic originally titled Delete Account.

The option to delete an account is now missing. How do I delete my account? The recent changes are absolutely awful and whoever designed it shouldn't dare call themselves a professional.
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Flexography

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This reply was created from a merged topic originally titled So if you aren't going to bring back the old site, can you just delete my account....

No interest in continuing to use this site.

Username: Flexography
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Piotr Chojnacki

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This reply was created from a merged topic originally titled Where did this function go?.

I'm searching for "delete account" option. Any idea where it may hide?
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Piotr Chojnacki

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Why the hell did you move my thread? That's a different issue. Jesus christ, I have so enough of you, I will masturbate to a bottle of champagne when you allow me to delete the account and free myself from your incompetency. It just hurts, just fucking hurts to see the best website to ever happen to the internet rot like this.
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Gustavo Trochowski

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This reply was created from a merged topic originally titled GOD THIS NEW SITE IS SHIT, AND IM THINKING ABOUT DELETING MY ACCOUNT.
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Anca Stoica

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I have deleted my account over a year ago, have not sought to re-activate it since and was pretty happy with that. turns out today that the account has resurrected and without my permission. on top of that, I was surprised to see scrobbles post-deletion date, quite many.

so apparently it doesn't matter too much what us users choose regarding our profiles and privacy. dear last.fm representatives, this doesn't shine a very good light on the service you provide. it may be just songs we have listened, but we should have the real option of removing a profile and all the history of scrobbles if we wish to.

I hope this gets fixed soon.

anca
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Kathy Lynch

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My account was deleted over a year ago and yet my profile is still showing in the beta version. I can not log in. A message appears that there is no email address attached to the username. This is very annoying. I am still getting shouts on my shout box from old friends without a way to let them know I'm no longer there. My profile is also still on users 'followers" lists. This is insane. Please would the new last.fm correct this problem?????
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uselessladder

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This reply was created from a merged topic originally titled Thanks for deleting my account like I asked..

Just want end with a final note of FUCK YOU to those involved in destroying one of the few music sites I actually liked and used.
I wish you a swift failure, bankruptcy and unemployment. :)

RIP last.fm, 2002-2015.
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Laika Kangaroo

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This reply was created from a merged topic originally titled DELETE ACCOUNT NOW AVAILABLE....

.... In account settings. I Just did mine. Goodbye Last Fm.
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Laika Kangaroo

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This reply was created from a merged topic originally titled I Started a post about deleting your account....

and they removed it? Why are they removing peoples posts, yet not responding to any of our problems. They are obviously viewing this board enough to remove posts they dislike about boycotting this site. 
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Susanna Bloderer

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This reply was created from a merged topic originally titled For the love of God, delete my old account!.

I deleted my old account on the old Last.Fm a while back and in the new Last.Fm Beta it is still there. I tried to log in, but it would not even accept my password, so can you please do it for me? 
The link is: www.last.fm/user/Farouchette  THANK YOU. 
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Anca Stoica

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no, no, no! this is for sure not solved.. it gets even more absurd, as susanna mentions above. I have the same problem as she does, the account is alive but I can't login to delete it. 
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snd1107

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I have the same problem - I deleted my account previously and now it's online - whaat?! I can't even login to delete it again!
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Chris

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Try reseting your password, see if that works
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snd1107

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It does not: "The email and username combination don't match our records.", and I'm sure I'm using the correct combination.
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Susanna Bloderer

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Same here...
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Thomas Munoz

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"Your account has been closed and will be deleted from our system in -1 days, on Monday 7 September 2015, 8:22am. After this time, your account and all of your data will be permanently deleted and cannot be recovered. If you change your mind before then, just click the button below to reactivate your account."
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snd1107

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So is there any way to delete our accounts? Am I missing something?
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Thomas Munoz

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Same question here.
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Thomas Munoz

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"Your account has been closed and will be deleted from our system in -15 days, on Monday 7 September 2015, 8:22am. After this time, your account and all of your data will be permanently deleted and cannot be recovered. If you change your mind before then, just click the button below to reactivate your account."
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Lisa Caulfield

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I'm trying to access my deleted account (which is still up wow) but even after entering correct credentials, it tells me I'm putting in the wrong ones. This is ridiculous. Can anyone help?

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