deleting scrobbles

  • 9
  • Problem
  • Updated 6 months ago
  • Solved
Deleting scrobbles/whole artists does not seem to be working. Whenever I click "Delete Artist From Library" all of the scrobbles are still there when I refresh
Photo of Dumper

Dumper

  • 3 Posts
  • 0 Reply Likes
  • annoyed

Posted 1 year ago

  • 9
Photo of Roman

Roman

  • 5 Posts
  • 0 Reply Likes
Same thing. Yesterday I tried to delete the whole album from my library but without success. So I had to delete each scrobble separately.
Photo of John Blattner

John Blattner

  • 6 Posts
  • 1 Reply Like
I have been having the same exact problem since yesterday along with scrobbles being lost sporadically
Photo of iamthecrime

iamthecrime

  • 84 Posts
  • 24 Reply Likes
Yup me too.
Photo of iamthecrime

iamthecrime

  • 84 Posts
  • 24 Reply Likes
This still hasn't been fixed. 
Photo of Dumper

Dumper

  • 3 Posts
  • 0 Reply Likes
Seriously. You'd think this would be an easy fix, right?
Photo of Jon

Jon, Community & Customer Services

  • 4762 Posts
  • 3556 Reply Likes
Official Response
Thanks for reporting, we're looking into this.  
Photo of Dumper

Dumper

  • 3 Posts
  • 0 Reply Likes
Seems like it's working again, at least for me. Thanks a bunch! What went wrong?
Photo of HeLtir Absen+

HeLtir Absen+

  • 5 Posts
  • 1 Reply Like
The option to delete the scrobble is gone! This really really sucks...
Photo of poisonapple

poisonapple

  • 107 Posts
  • 120 Reply Likes

Do you have this drop selection button? The delete option is right there.
Photo of HeLtir Absen+

HeLtir Absen+

  • 5 Posts
  • 1 Reply Like
My options are different and don’t include Delete.
Photo of poisonapple

poisonapple

  • 107 Posts
  • 120 Reply Likes
If I visit the track page, I have the same options, and the delete option as well. Twice. Once in the drop down selection, and once right up there underneath the track name. That's very strange. What browser are you on? Have you tried the usual; cleaning cookies, cache, and whatnot?
Photo of Jon

Jon, Community & Customer Services

  • 4762 Posts
  • 3555 Reply Likes
HeLtir Absen+, are you definitely logged in, and definitely looking at your own library?  If so can you tell me your username and browser please?
Photo of Marcell Katona

Marcell Katona

  • 4 Posts
  • 0 Reply Likes
Same problem here :/.
Photo of Simon Marshall

Simon Marshall

  • 5 Posts
  • 0 Reply Likes
I can't delete scrobbles at the moment :-(
Photo of Simon Marshall

Simon Marshall

  • 5 Posts
  • 0 Reply Likes
It's working again now.
Photo of Jacob Hall

Jacob Hall

  • 1 Post
  • 0 Reply Likes
https://www.last.fm/user/SpyC138/library/artists?date_preset=ALL_TIME&page=40

Stafraenn Hakon will not delete. https://www.last.fm/user/SpyC138/library/music/+noredirect/Stafraenn+Hakon?date_preset=ALL_TIME

I'm trying to delete due to an incorrect tag. Deleting the artist didn't work, neither did deleting the track/scrobble. Could this be taken care of?
Photo of Sérgio Loureiro

Sérgio Loureiro

  • 12 Posts
  • 1 Reply Like
I'm having the same problem. Trying to delete some scrobbles from 2015 and I can't delete them.

https://www.last.fm/user/true_love_waits/library/music/Echo+&+the+Bunnymen/Ocean+Rain?from=2015-...
(Edited)
Photo of Walter Engramm

Walter Engramm

  • 4 Posts
  • 0 Reply Likes
Last FM, when-damn the incorrect titles of artists with 0 scrobbles could be deleted PERMANENTLY? And will never re-appear again! Some days ago they were successfuly deleted. Right now they returned again((( Six artists should be deleted but I can't do it. E.G. What is this? https://www.last.fm/user/outfield7790/library/music/+noredirect/XIII.STOLETI. And what is that? https://www.last.fm/user/outfield7790/library/music/+noredirect/The+Aphex+Twin  And stop correcting in a wrong way originally CORRECTED (according to last fm however!) tracks. E.G. We can not scrobble Darkthrone's Transilvanian hunger songs without your "correction" due to the bug, even if our ID tags are totally equal to last fm.  
(Edited)
Photo of Jon

Jon, Community & Customer Services

  • 4762 Posts
  • 3555 Reply Likes
Hi Walter, this is a known bug which is being discussed in this thread.  If you click through to the individual scrobbles page you'll see they have been deleted from you library, but due to an error some chart pages are still showing them.  Our development team are currently investigating this.

This conversation is no longer open for comments or replies.