Dissapeared from top listener

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  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
Please help, my account suddenly disappeared from all the top listeners artist, this is my account https://www.last.fm/user/N0namee you check it that i'm not fake scrobbling or anything, please help. 

I was top 2 on this artist called 乃木坂46 with over 30k scrobbles and then suddenly disappeared from the top listener, then i checked the rest of the artist that im on the top listener and all gone. 
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Ikuchan

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Posted 1 year ago

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Jon, Community & Customer Services

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Thanks for bringing this to our attention - this has happened in the past and was fixed, but we've seen one other report of this problem in the last few hours, so it sounds like there's a new problem.  I'm raising a ticket and flagging with our developers to investigate.
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Ikuchan

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Thanks Jon, please let me know when its fixed. I really don't want to lose my spot on my top listeners.
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dGhost

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Likewise https://www.last.fm/user/dGhost_
I was in the top 4 listeners, might have been number 1 for Country Teasers and Dada Plan I specifically remember, and was almost in the top 4 for Captain Beefheart & His Magic Band. There were others but these are just what I remember, now I've disappeared completely from any of the lists.
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Jon, Community & Customer Services

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We think we know what the issue is, and hopefully it'll be fixed by tomorrow.
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WorstLoginEver

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This has happened to me on all of the artists i was in the top page for too.  Seemed fine a day or two ago and now just suddenly vanished. Not a huge deal but still annoying.
(Edited)
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Jon, Community & Customer Services

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This should be fixed now.  If not, please let me know your username and which artists you expect to be a top listener for (keep in mind that it's recent scrobbles, not overall).
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WorstLoginEver

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yep the few i have checked so far have me back in the list. Thanks!
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Ikuchan

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Just checked it and seems like im also back in the top listeners that i remember im in. Thanks Jon and the rest of the team.