Early Access for Subscribers: New Shoutboxes

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  • Announcement
  • Updated 3 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Thanks for your feedback. This feature has been rolled out to all users now.

Hello subscribers,

Today we are launching some new functionality for the Last.fm shoutboxes. Now you can reply to a shout, and reply to a reply. Instead of a conversation being spread out over lots of individual shouts on different pages, they will all be in one place. 

In addition to replies, you can show your appreciation of a particular shout or reply by voting it up. Also, if you see a shout that goes against our community guidelines, you can click on the three dots in the bottom right corner of the shout and select the “report” option.

Right now, this is a subscriber preview of the new shoutboxes, but we will release it to everyone soon. Currently viewing shouts by up votes or popularity is not an option but this will be introduced later. 

If you’re a subscriber, check it out and let us know what you think. If you’d like to become a subscriber visit http://www.last.fm/subscribe for all the details.

Cheers,
Team Last.fm
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LAST.HQ, Your Music Universe

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Posted 3 years ago

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James Joul

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Neat
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James Joul

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Are users notified in any way when someone replies to their shout? If not, it makes the whole thing somewhat pointless at the moment. 
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James Scott, Web dev lead

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Not yet. This is being worked on now though.
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James Joul

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Good. This is very important. There's no point in replying to someone if they have no idea!

Also, I think some way to collapse replies in a similar way that YouTube handles them (e.g. "View all 10 replies") should be added so that they don't look so messy and take up a whole page. 

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Jon, Community & Customer Services

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Yes, there's a ticket for this.  Also, if you click on a shout's time & date, it will take you to its own page.
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Jd_Jd_Jd

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I'm not a subscriber, but based on James' screenshot the possibility to collapse long conversations may be extremely handy.
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SASHIKO

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Good  ! :) Reply to Reply !!
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fuknwastd

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Will Groups return? That was my favourite aspect of last fm. Also I liked the customisation of the sidebar, which made your profile unique. Will these functions return? Thanks.
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Ricky Lee

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I also very much miss customizing the sidebar with some of my original poems and hope that function returns soon; thank you. 
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toyzatmidnight

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i'm on board with both fuknwastd & Ricky Lee
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lennie

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Nice, thanks for that!

Just a couple of questions:
  • Are there any notifications if someone replies to a shout or up-votes it?
  • How do replies for non-subscribers look like at the moment? Are they simply shown as regular comment?
Furthermore, it would be nice to have the possibility to downvote replies as well, don't you think?

...and last but not least: I see that it's not possible to see who liked a reply. Are there plans to add this?
(Edited)
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Jon, Community & Customer Services

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- James has answered this above.
- Non-subscribers can see the new features, but can't use them yet - (I think that's right - James?)

As for downvoting -- this is a huge change to the way shoutboxes work, conceptually, and more is planned for later.  For now, I believe we're going to wait and see how people use these new features before we start refining them or adding additional functionality.
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Drynwhyl

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IMO downvoting is a dangerous feature to implement given that the trolls population in LFM is quite massive and on the rise constantly. I can imagine seeing a barrage of downvotes flying left and right if this was considered. Trolls are the reason why we can't have nice things...
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lennie

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Those damn trolls...
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Jon, Community & Customer Services

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EtherealMurmur, gaming the system is a genuine concern (this already happens with images), and without an effective reputation system in place, you're right it would probably cause more overhead than it's worth.
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Dogger Dogson

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What is a torlls?
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Patrick

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I agree with what Jon said here. Downvoting a comment should not exist. This is last.FM, not a damn Facebook or Google+ where we will "like" posts of our friends. Voting a comment up is stupid as well, not to mention a ridiculous idea of who vote your comment up and who vote your comment down. What are you trying to make of this place, Facebook? Go there since you like to see who “like” your post and who “dislike” it. This a website for streaming free music online, not a social media site to share your family photos. Therefore, I agree with what Jon said here, an option like these should not exist. Period.
(Edited)
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Elliot Robinson

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This a website for streaming free music online, not a social media site...
And yet many people on here have been clamouring since this time last year about the importance - above all other features - of the more social aspects of Last FM, like Neighbours and Groups.

One could argue that the popularity of these features has lead to Last FM trying to emulate other social media platforms...
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Andreas_Wotte

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@ Dogger Dogson What is a torrls (Troll)? (Wikipedia)
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Elivélton Bernardes

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Last.fm always been a social media, like any other site, deal with it.
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Patrick

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Last.fm was always been a social media, like any other site, deal with it.

No, Last.FM is NOT a social media site. Social media sites are Google+, Facebook, YouTube, and Twitter. Learn the difference between music site and social media site. Just because it has groups and neighbors, that does not mean it is 100% social media site. I have my rights to share my two cents here. If you do not like what I stated, it is not my problem. If you decided to pop up out of nowhere and be a bigot about what I stated, then I am sorry. Nevertheless, you picked a wrong place to lead your fights here over our different views. Have a great day.
(Edited)
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Chris

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Last.fm has long been considered a social media site for music enthusiasts. Randomly, even Wikipedia lists it on it's "list of social networks" page.

Great thing about last.fm is unlike Facebook, Twitter, etc, you can get a lot out of the site without using the social features. So technically, you're both right - it both is and isn't a social site, depending on how you use it :-)
(Edited)
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Elliot Robinson

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It's interesting how Last FM almost has two distinct user bases. I personally couldn't give a toss about neighbours, groups, etc. I don't really view the site as a socialising space so I personally found it frustrating when this beta went live and so many people on here were bleeting about the social or superficial aspects as being "the most important thing that needs bringing back first!" - I've always been of the mind that it's the functionality that's most important but whevs.

I'm glad that the catalogue is coming along and hopefully should be ready for all soon. Even if it is a year since this site went live.
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James Joul

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Personally, I like the social aspects of Last.fm. I've discovered a lot my favourite artists through recommendations by friends. I enjoy talking with people about music and regularly share my discoveries. 

I think the problem with Last.fm is that it tries to be so many things at the same time, and as a result ends up falling short on all of them. I love this site, but because it tries to be so many different things, none of the users get 'the best' experience from their time spent here.

It's not great for those looking to store and review their entire musical collection due to catalogue inaccuracies and a clunky library system. Talking with friends is difficult and slow without quick messaging functionality (instant messaging) or even the most basic feature; email notifications. Recommendations are also fundamentally broken, usually recommending artists I've already listened to without any way to dismiss them and only displaying a few results. Tags are unreliable as they're created by the userbase and artist pages are shared. You can stream music from the site, but this can only be done through YouTube and Spotify. The list goes on.

The amount of things left to implement and develop is monumental.
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Elliot Robinson

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I actually totally agree that its problem is in it trying to be all things to all people.

You can't please all the people all the time, as they say.
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Patrick

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I will go with what James Joul said here when it comes to groups, neighbors, events and tagging list. Last.FM is built to listen to free music online, see the best recommendations from others, talk with people, and see that your friends are listening too. Including the groups where you could find all the best musician artists of any rather gender you like. I think that Last.FM should stay as a half social media site half-music website for streaming free music. Because leading battles with mega companies like Google+, YouTube, Facebook and Twitter is quite pointless. Those multi-billionaire companies can waste 100 of millions of dollars on brand new updates; shoutboxes, profile customizations and more. Last.FM does not have that money to waste on those expensive things. Therefore, leading battles against these gigantic companies, which I named above, is quite pointless, not to mention that Last.FM is putting himself on a risk to go bankrupt. That is just my view, who else think different, it's his choice, not mine. However, I believe that Last.FM should focus on fixing these problems that we have right now, instead of focusing something which it will cost them a whole fortune and lead them to the edge of bankrupt.
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Elivélton Bernardes

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Last.fm is a music site, but fanfiction sites, book reader sites, movie lists sites, all, are a social media at the same time, the modernity is that. If you have a website, you have to do a app for phone. If you dont, you wont be succed. Thats the true.
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iconan

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I enjoyed the comments of James Joul and basically I agree with what he writes. last.fm is a site that we talk and listen to music, and for that the people who participate should strive to be a little more competent, putting aside the arrogance and presumption.
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iconan

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I want to write two messages that perhaps and I stress maybe,
  reveal my character on a particular day like today.
  I know that all this does not interest anyone anything,
  but I want to write the same,
 It will be for the music I'm listening to now.Hari Om ... ૐ
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iconan

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first Posts.- Myrkur (darkness, in Icelandic) "We are losers,
being a loser is what fuels us.
We are not geniuses, but in a certain way we are.
This is enough to make us explode " Hari Om ... ૐ
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iconan

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second Posts.- "What moves
  and what does not move;
the other remains immobile and is faster than the mind,
... The other remains stationary and exceeds others who run " Hari Om ... ૐ
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iconan

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Thanks Jon, Community & Customer Services. greetings. Hari Om ... ૐ
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Andreas_Wotte

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Not what mostly wanted, but useful. So: Thank you.
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mc666

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Nice little addition.
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Drynwhyl

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Awesome! Was kinda expecting the introduction of a shoutbox functionality to be be honest. Because for the last two days or so, I noticed that now if you can click a shout's timestamp it opens up a thread dedicated for that single shout.
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Tom Stephen

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Seems a bit useless. Replying to shouts is quite good (but people get used to answering in others' shoutboxes, so it's not worth that work now, but later) but votes? Is it Facebook? Who cares about votes, this site is for making new people and sharing / discovering music, guys!
I can't imagine the votes for friends' shouts, to be honest, and for shouts on events / sites: it's just not that important imo. Voting will be better when it will come to albums, but it can be also useless, as many people vote albums down just because of their close mind.
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Drynwhyl

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I think the voting feature is not too shabby considering that we haven't gotten anything new since the beta catalogue was made public. At least users won't have to quote another person's shout which they like; "Come to Brasil!!" [7] Makes us seem like parrots...gonna miss being an occasional parrot though.
(Edited)
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lennie

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Yeah the square brackets are history now...
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Jon, Community & Customer Services

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Fwiw, I really wanted the counter next to the thumbs up to be enclosed in square brackets, but I couldn't convince the web team to change it.
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James Joul

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I quite like that idea. Shame it didn't happen.

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YukinoKary

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Good idea =D  ... the brackets is part of the history of Last Fm and perhaps would be a point to distinguish themselves from other social networks.
I said an "outstanding" or star icon or also the brackets as they say...well if reflect this has the greatest number of votes but almost all comments with votes is not too repetitive or spam almost look so he thought of a "private" vote and only the most votes is the star or clasp earn as "outstanding"
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garynotrashcoug

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[ ]
2003-2016
NEVER FORGET
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Elliot Robinson

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Is it Facebook? Who cares about votes
And yet, amusingly, it seems certain people do care about votes on here. Pretty sure someone (or possibly a couple of people) has created multiple profiles on here to upvote their own comments, as if that gives them more status. Every comment these profiles make are always "liked" by the same clique of users; I can't be the only one who has noticed this...

Having said that, I generally agree with your point. Although, if it helps clean up Shoutboxes on artist pages, like EtherealMurmur points out (Come to Brazil! [43]), then that's no bad thing.
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Elliot Robinson

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Is it Facebook? Who cares about votes
And yet, amusingly, it seems certain people do care about votes on here. Pretty sure someone (or possibly a couple of people) has created multiple profiles on here to upvote their own comments, as if that gives them more status. Every comment these profiles make are always "liked" by the same clique of users; I can't be the only one who has noticed this...

Having said that, I generally agree with your point. Although, if it helps clean up Shoutboxes on artist pages, like EtherealMurmur points out (Come to Brazil! [43]), then that's no bad thing.
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Tom Stephen

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I understand the point of likes, of course, but it's something like "followers" - it takes away some magic from Last.fm. So something on which only long-term users cares. By the way, about this brackets - even if they make spam (especially on pop-music sites, when listeners are mob), they are something really enjoyable, when likes are not. Thumbs don't satisfy me when "[x]" with quote make me feel much better - I still remember when someone who I adore for his taste made this on my words. :')
Of course, still, it depends on scene we are saying - Melanie Martinez is, for example, spammed like hell (as many pop and rock sites), but in industrial, gothic or metal music these "Come To Brazil [43]" is much more rarely.

Anyway, the point, besides magic, is that sometimes people give addition to this brackets - for example "Magic song [2] Guitar solo is perfect". So I can imagine they should give "like" instead and write only his own sentence? Or make this "spam" with his thoughts additionally? I would prefer the second option to be honest.

So, yes, I also think it's good idea. But I wonder if it's important for now, when many things are missing. (my eternal argument against some changes :P)
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Elivélton Bernardes

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Please come to Brazil
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Andreas_Wotte

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e ouvir a OtroPlano
ou a Hadda & DJ A
(Edited)
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garynotrashcoug

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It wouldn't hurt Last.fm to get a bit more up to speed with "web 3.0", but at the same time I think there is enough about the site that sets it apart from so many other social media platforms. 

That being said and maybe I'm just hopelessly sentimental, but I will miss brackets. Though I'm sure we'll find a way to keep them alive.

Please come to Brazil [∞]
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iconan

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in Italy there is a saying (when playing for the national football team) that there are 64 million coaches, as many as are the inhabitants.
I have the impression that it is on these pages that in last.fm in general there are too many coaches. no offense to anyone. Hari Om ... ૐ
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toyzatmidnight

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Tom ~ i sincerly wish that the gods of last.fm had been more intune to those questionairs that we all would fill out from time to time ~ ~ if so i believe that more of what you are posting would have been considered than this need to become another Twitter/Facebook wannabe site

and @iconan ~ unlike your national football team coach who, as you have pointed out, doesn't give a flip as to what the 64 million fans think, last.fm actually has been asking for our opinion (both before and after the BETA upgrade) so our voice has been asked for in order to express our opinion but what good is it when the powers that be cave in to "the popular kids" (aforementioned Twitter/Facebook)
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ladispute

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Nice, neighbours returned too !!!!!!
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Andreas_Wotte

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Holy shit! I was some weeks offline. When happened this?
Great! Well done Staff! Thank you.
(If you have climbed this mountain, you should also be able to manage "The Return Of The Groups And Tags".)
(Edited)
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lennie

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Neighbours are back! I first thought this was a joke =)
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Tom Stephen

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Yeah, I also didn't realised that, thanks dude and Last.fm!
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Andreas_Wotte

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(Not very smart to ask,) But since when?
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Hans-Jürgen, Moderator

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New shoutboxes are also the first step to user groups, as staff had mentioned earlier in other threads.
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RedRage

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Former long-time subscriber who will immediately subscribe once again when the more useful features are restored to something resembling their prior beauty.  Player, tagging, etc.

It's no surprise that my time spent at Last.fm has dropped significantly since that last major change.

Shoutbox use is a minimal feature (for me at least) and I can't fathom way I would need to up or down vote a comment.

I appreciate the efforts to improve and hope that more attention is being given to the features that made Last.fm what it was/is.
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pacan

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I'm totally against the report and downvoting options. Most likely they're just going to be abused by irritable users.
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Jd_Jd_Jd

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Reporting should always be possible as long as the staff handles the reports with care and with reason (individual investigation of the 'reported' shouts).  
About the downvoting you're right. I'd rather not see this being introduced... or at least not now.
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lennie

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I agree. It was just one of my first thoughts when I saw the upvote button - probably just because one is so used to have both today.
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ohgod

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Honestly, I preferred the old way. This change means that all shouts (a conversation between two people) will be happening in the shoutbox of one of them, right? While the other person gets 'nothing'. This is okay for short conversations, where people would exchange a few shouts (or better call them comments from now on), but a lot of people have back and forth conversations that last for months/years, so I feel that this change isn't good for that. 

However, I feel that this would be a great feature for artist/song/event/etc pages, just not for personal shoutboxes.
(Edited)
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James Joul

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Possibly. I don't know about you, but I don't plan on changing how I interact with my friends through shouts. I still expect them to post on my profile, and I'll post on theirs - just like it's been for years. I don't think much will change in that regard. This just makes it easier to chat with people on artist/ album/ track/ events pages.
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ohgod

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Yes, you're right, and I definitely don't intend to change that either. But when it comes to new shouts (like from people with whom we haven't talked before), it will be tricky to decide in whose shoutbox we're supposed to reply.
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Chris

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Remember the days before Facebook comment replies? Trying to piece together a conversation more than a few months old was virtually impossible - switching between profiles, scrolling to find the last chronological reply, etc.

If nothing else, it'll give conversations a bit more context and flow when you're looking back at them in the future.
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Patrick

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Am I only who noticed that neighbors list has finally returned? Because it was about time to return that list. Well, the idea, to put all of our conversations that we had with each other under one roof is great. However, I do not like vote up, vote down option. The reason why: It is stupid because this is not Google+ this Last.FM Site. As of "Flagged as Spam" option, there will be plenty of trolls, butthurt and stupid kids who will flag our comments as spam for no reasons. If we say what we think about the band or a musician artist, they flag our comment as spam or even downvote it, just because they do not agree with our thoughts or our freedom of speech. If we swear, they will flag our comments as spam again. I find this option stupid because there are plenty of kids who will always find a stupid reason to abuse this feature. As of reply to one another without visiting pages of our followers, I am for it. However, vote up, vote down and flagged as spam, no, I am against it. Because as I said, there will be plenty of rabid fans, trolls, butthurt, and stupid kids who will abuse this feature for stupid reasons.
(Edited)
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Bru No

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You need much to bring back the most played songs of artists in their pages in the last 7 days, 30 days ... etc .. would be a good idea to also have the TOP OF LAST FM , with all the songs / ALBUMS / ARTISTS most played the last 7 days, etc . with the number of executions
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Mathieu Le Breton

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Problem the french version : when I click on "lire votre bibliothèque" (play your librairy) or "lire votre mix" (play you mix). the player on the top display the message: "can not play this item" and redirect to this page
The english version work correctly
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YukinoKary

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Hola! Hi! I am glad you have returned the option of neighbors because it is an opportunity to meet and share new music...about the option of the vote I think it will be very useful because Last FM is further from Facebook, Twitter or You Tube ?_?  ...maybe a "highlight" a way of star can shine but that does not reflect the amount or number of votes. I mean if you feel great a message or idea is a private vote and the star will be seen in case other users have agreed that it should be noted, just say...
I hope to return groups *-*  is what is lacking in the Last FM and review the application of scrooblr for mobile is forgotten =( ...a good day!
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garynotrashcoug

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This shoutbox update makes sense. Always tripped me out to see people reply to shouts in their own shoutbox. Looking forward to testing it out myself eventually.
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Andreas_Wotte

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At first glance it looks a little bit strange to reply on your own site. Maybe it's a question of habituation. We will explore the potential off this feature in the near future.
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Pussy's Dead

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I'm still wondering if/when the groups and forums will return.
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.

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What still groups of resurrection?
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Thomas

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Nice. Glad to see Last.fm is starting to recover from that little redesign recession we had. Things can only get better from now. 
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Chris

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Might be worth considering giving extra weight to active users over non-active in the list. Just checking my neighbours, 7 of the top 10 suggestions haven't scrobbled since 2015. 
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Anna Minaeva

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That's all nice and cute, but are you planning to bring back user tag list, ability to fill profile with links and images, listen to one's library radio? So many devoted users are longing for that.
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Jon, Community & Customer Services

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"listen to one's library radio?"

What do you mean? We've already brought this back.
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Mats Lundberg

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It's not working.
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Cornel Diaconu

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Well, to be in your line of shortness, ... It is working :-)
I just tried to see if "play your library" or "play your mix" or "play your recommendations" work for me, and all worked OK.

So, what exactly did you tried, and what did not worked for you ?
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sarmatron

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What's the point of this when I still can't see my damn shout history? Am I supposed to keep a notepad file with links to the pages I've posted shouts on?
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ohgod

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But there was never a shout history to begin with. Unless you count the recent activity widget, but even there you could only see the last ten 'activities'.
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sarmatron

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Well, that's why I said still. It really baffles me that last.fm never had this.
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James Joul

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Is there any particular reason as to why the text box for writing shouts is so incredibly tiny? It makes re-reading/ proof reading/ editing your shout needlessly difficult, especially if it's a longer message.

(Edited)
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Chris

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FWIW, you can expand the box by dragging the little diagonal lines in the bottom right
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James Joul

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Great, thanks! There's not even a prompt or highlighted change (as with the scroll arrows) when you mouse-over it. I always thought it was part of the design! Ha.
(Edited)
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Chris

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Yeah, it's built into the browser afaik. Pretty sure it first appeared on Chrome ages ago, then Firefox ripped it off because - well, a good idea is a good idea  :-D
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rabii

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replika saat
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Denys Kornev

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What a heck are you doing, dear Last.fm...
Photo of Elivélton Bernardes

Elivélton Bernardes

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Please bring back the tool to edit tracklists! As soon as possible please!!

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