Error loading page on Firefox

  • 8
  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: resolved

Today I am receiving this error message when I try to access my profile with the Firefox browser.  This is the first time I am getting this message. 

An error occurred during a connection to Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.
Photo of Peggy Clark

Peggy Clark

  • 14 Posts
  • 13 Reply Likes

Posted 2 years ago

  • 8
Photo of Jon

Jon, Community & Customer Services

  • 4985 Posts
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Official Response
Thanks for reporting Peggy, I've escalated this to our team to investigate.

In the meantime, can you please tell us exactly which version of Firefox you're using (open the menu, and click on the (?), then about Firefox), and if possible the country your accessing the site from.

e.g. I'm using 56.0.1 (64-bit) on Windows, in the UK, and can't reproduce this issue.