I've just logged in to find that my entire Last.FM library (14 years' worth) has disappeared, as if I've never listened to anything before. Screengrab attached.
I'm really hoping this is just a glitch, as I've clicked on other users and no-one elses scrobbles are appearing either.
Can we please get an update as to when this will be fixed?
I'm really hoping this is just a glitch, as I've clicked on other users and no-one elses scrobbles are appearing either.
Can we please get an update as to when this will be fixed?
Posted 6 months ago
Not cool!
Hitobat, Developer
Hi all, we had a problem with one of our services that caused the libraries to be inaccessible.
You should all have access again now, sorry for the inconvenience.
You should all have access again now, sorry for the inconvenience.
Thank you!
Still no access myself.
Im having the same problem this evening and it seemed fine this morning.
Its getting like Last FM seem to be having minor problems every few month.
85% of my Last FM scrobbling is via one of my Amazon Echos using Spotify.
Darren
Its getting like Last FM seem to be having minor problems every few month.
85% of my Last FM scrobbling is via one of my Amazon Echos using Spotify.
Darren
Rather every week!
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Me too. This is happening right now. :(
Same here.
Hitobat, Developer
Hi all (again), confirmed there is a problem. We're having some problems talking to our Google-hosted services; their status page is actually showing a problem although I know as much as it says there (which is not very much).
Will work on it our side, but potentially we might not be able to fully fix it until the network issue is resolved.
Will work on it our side, but potentially we might not be able to fully fix it until the network issue is resolved.
Google involved. Well , that ́s not good news
(Edited)
I have the same problem too, my user is HilNyeonJN is kinda dissapointing, i have more than five years scrobbling whole my music there. I think they should before do that send a message or anything. DISSAPOINTING. I hope guys you be able to fix it and if yes, thank you but that's not cool.
They said they'll send a response for 13:30 US hour... if i'm not wrong, it will be 19:30 in Italy (or 7:30PM). Right now it's 22:05 (or 10:05PM), so still no response..
Anyway, the same for my library, just take a look, all vanished... i just hope you will recover anything
Anyway, the same for my library, just take a look, all vanished... i just hope you will recover anything
(Edited)
@Hitobat is the developer or anything he said is a host problem or idk
Yes Yoon, i read what he written, i was wondering about the actual time when they think they could solve the problem, that, if im a not wrong, is way past...
I'm also having the same issue.
[EDIT]: Now the shoutbox is not working! I cannot submit a comment on someone's profile.
[EDIT]: Now the shoutbox is not working! I cannot submit a comment on someone's profile.
(Edited)
This has happened to me a few times in the past seven days, and it eventually worked again. But this is the longest that the problem has lasted, so I'm a little worried. I have around 75,000 scrobbles dating back to August, 2009, by close to 2,200 artists. I hope we all get our lists back soon.
My library appeared again for about 10 minutes, and then it was gone again. I started listening again, but the first song that I played didn't appear in my list. So I disconnected and connected again, and that was when I lost my entire library again. Please, Lastfm, fix this problem permanently.
