fake accounts controlling pages

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This conversation has been merged. Please reference the main conversation: An option to choose which artist photo will display on our profile

Can you PLEASE implement an option ASAP so that we can pick the artist image on our profiles???? so many pages are controlled by fake accounts who keep voting down any new images. for example:

https://www.last.fm/music/Nine+Inch+Nails/+images/20d9729683904ee499f6079f0de188d3

https://www.last.fm/music/Goldfrapp/+images/6f6ebf2c251c4d48877ae1a34eb2a0e7


those pages are attacked DAILY by the same trolls with multiple accounts who make sure that only older black & white photos are voted up. they have controlled these pages for YEARS. why are you not doing anything about it??? give us the option to choose what appears on our profiles.
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J90

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Posted 12 months ago

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Jm Toffea

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Yes , I have  noticed  that  too !  On  the  page of Irish 80's band "The Adventures ", there  is  a  trolling from  someone  who  manipulates  photos &  votes  for pennsylvanian emo band "Adventures" !
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Patrick

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I hope they will do something. The situation is spinning out of control.
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Raul Victor

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Rita Ora's page is dominated too by fake profile: https://www.last.fm/pt/user/CholiXBOX
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J90

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it's the exact same person controlling the nine inch nails page as it is the goldfrapp page.

they vote down anything new at the EXACT SAME TIME and then vote up old black and white photos. it always happens to both pages at the same time.

you need to do something about it. ban them, or delete those photos with fake votes. if people want them in the gallery, they can just upload them again. but it is only fair to delete the ones with fake votes...
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Ensor

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Not only the pictures on the NIN page, but this user "https://www.last.fm/user/big_come_down" is scrobbling individual tracks multiple times to fiddle the listening stats. I'm guessing they're using multiple accounts to do this so as not to draw attention to any one account.

This is in addition to them clearly using several accounts to downvote album cover images uploaded by other users and upvote their own to the #1 position.

This BS needs to be stopped.

EDIT: Similar chicanery is going on on the "CHVRCHES" page and quite a few others!
(Edited)
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Maria T.

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AMEN. I've been wanting to have the option to choose our own artist photos for the longest time too!! This change needs to happen.
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daking_indanorf

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I've noticed this with St. Vincent. All the older, mostly terrible (imo) images are now up front and the more recent, mostly good (again, imo) images are now buried with a ton of down votes.

Very annoying.
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Jan

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I checked out the St. Vincent page out of curiosity and have to say I disagree. The top rated ones are quite good while those at the bottom (mostly pics from live gigs are trash by comparison).
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poisonapple

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I don't think this problem is as black and white as some people think. I know there truly are fake accounts out here trying to control main photos. That is an issue which should be handled somehow, and the best solution proposed so far imo is the ability to pin images directly to your personal library.

However, I think it's also fairly plausible that, given how popular some of the artists listed in this and other related threads are, it might just be that there are always 10, 20, 50 active people who reaaaally want to NOT see a certain image as the main and haven't voted for the image before, so they jump to downvote it, especially if it's a new image. I know I do it, because sometimes newly uploaded photos suck. Sometimes I feel they're edited badly, overphotoshoped, have obnoxious colouring, or were unappealing from the get go (as in, the photographer did a poor job). Sometimes I just really like the previous main, and want it to stay as the main.

Lord knows that in some of these threads I saw people linking photos that were supposedly downvoted by fake accounts, and seeing them I downvoted as well because they weren't that good.

So, in some of these cases, it could very well be that it's a combined effort of fake accounts and real people who simply dislike the image you've just uploaded. Sometimes it could be the fake accounts, and sometimes it could be only the real people giving dislikes, and I don't think it's impossible that they do it within a very short time frame. There might be less social activity on this site than there used to be, but there's still a lot of people simply hanging around. Consider how, along with spotify issues, this thread seems to one of the most active threads on the support site. Clearly people care about this, and there's a lot of us. Many different people mean many different tastes in photos.

TLDR: Consider for a minute that it might not be only trolls who quickly downvote your newly uploaded photos.
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G.G.B.

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So, in some of these cases, it could very well be that it's a combined effort of fake accounts and real people who simply dislike the image you've just uploaded.
It's not unlikely that there could be real votes involved but the multi-accounts or fake votes must be stopped either way. The team could verify the votes by checking the IPs and browser fingerprints of the voters.
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Elliot Robinson

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A similar thing I suspect has happened with the All Saints page.

Almost all the current top images have been uploaded by one user (kubusff) and it has been made all the more suspicious because two images (for transparency, one of which I uploaded) that were recently uploaded because they are promo images for their new album, managed to get to the top spaces quite easily, but all of a sudden have dozens of down votes.
It'd be one thing if they were still near the top, but the fact they now both have SO many down votes, as if to ensure they don't get near the top again, seems deeply suspicious to me. Most users, I suspect, would down-vote a main image if they didn't like it, but once it's off the top spot, you are unlikely to get a systematic campaign of downvotes since it's only really the top image that is of importance to most listeners.

If accounts are found to be gaming the system, they ought to have all associated edits and uploads immediately removed or made invisible (like what currently happens with Shouts when people delete their accounts).
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howisya

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That may not work with wikis, but overall that's a good idea. I can attest to the fact that deleted users (trolls) leave lasting damage with their mass tagging; the tag system doesn't suddenly account for those users being banned, it basically remains unchanged, which ought to be fixed.
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J90

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I can tell you for a fact the person who was messing with the nine inch nails and goldfrapp pages are the same person who has been messing with the all saints page and keeps trying to make this black and white photo main:

https://www.last.fm/music/All+Saints/+images/b3733d305cd037762390737595d14ddc

i know this because the person who messed with those pages targeted my account after I left a comment, and made every single one of my top artists have black and white images, and all saints were one of my top artists. i've since stopped using lastfm because I'm tired of this mess.  i'll come back when they fix it.

kubusff isn't a normal user, they seem like a music blog. i don't think they're the one voting up their images. i see them uploading photos everywhere, but they don't always make it to the top.

they've also done this to bjork's page
(Edited)
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Elliot Robinson

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Yeah, a little time back (I can't recall exactly when it was, probably some time earlier this year) I noticed how suddenly many of my top artists had the lion's share of their image suddenly turn exclusively black and white - it was very suspicious. The one I can distinctly remember this happening to was Kylie Minogue.
I'm not sure how Last FM can easily stop fake accounts. Perhaps require a profile have a mobile number attached that's only used for unique ID confirmation, and then only accounts with a confirmed phone number can actually upload, edit and vote on things.

Clearly emails are widely open to abuse and can be created all too easily with minimal information. Do Last FM accounts even need an email address to create? It's been so long ago since I created mine, I can't recall the requirements.
(Edited)
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Ensor

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I noticed recently that a huge number of artists I listen to all of a sudden began showing black and white photos as their main images.

Within minutes of a different photo being voted up in it's place that photo would get HUNDREDS of downvotes. There is simply no way that this is anything other than a systematic campaign to control those pages.

With those amounts of votes being cast in such a short period of time surely it would be a trivial matter for someone at last.fm to ban the accounts being used to do this and delete the votes cast by them. If nothing else it should be obvious from the IP address(es) controlling the accounts that something untoward is going on as only one, or a very small number, would be behind them.
(Edited)
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J90

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I think the main image appearing on most artist pages should be chosen by the record label or the artist. this may take a while to implement, but it would help keep a relevant photo that best represents the band when people visit the band page and then no one could vote up porn etc. when it comes to our profiles and library, we should be able to pin any photo we want to of that artist.

given how many fake accounts some of these people have, and how easy it is to use a vpn, banning IPs probably won't help anything. sadly from the staff responses (and lack of) this is something we will have to put up with until they finally give us the option to pick our own photos which will be in like another 10 years.
(Edited)
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Ensor

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Good point re the use of VPNs. Though I still think that a sudden surge of votes from a large number of accounts in a very short time should be raising a few eyebrows at last.fm towers.

At the very least those votes should be deleted, I'm sure this could be automated.

I wonder if we'll ever get the ability to choose our own photos, this has been discussed for a long time. Unfortunately with the state this new website is in after all this time I won't be holding my breath. :-/
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Elliot Robinson

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I think the main image appearing on most artist pages should be chosen by the record label or the artist.
On the surface, this sounds like a good idea but I remember labels/artists having control of the main image on the old version of Last FM and they would cause a lot of irritation. I specifically recall this happening on Amy Studt's page where the image chosen was terrible and it had a huge amount of downvotes yet had no hope of being shifted.

Even though certain users are abusing the system to get their upload as the main image, at least there is still the potential for them to be shifted through voting. Having labels/artists be able to choose is not something I would wish to see return.

I wonder if we'll ever get the ability to choose our own photos, this has been discussed for a long time.
I think there is a solid chance of this but, as Jon outlined in another thread, it will likely be a subscriber perk. This may seem a little unfair but I think it would be a greater motivator to get and keep subscribers - certainly far more so than having a small discount on offical Last FM merchandise. No offence, Last FM, I love ya but I can't see that attracting anyone.
(Edited)
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Ensor

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You make a good point about the return of "Official Images". I'd managed to forget about the utter mess that was.

However:

Even though certain users are abusing the system to get their upload as the main image, at least there is still the potential for them to be shifted through voting.
Unfortunately there's NO chance of said images being shifted. The abusers are using tens or in some cases HUNDREDS of dummy accounts to vote their images up and other users' images down.

Those images may as well be "official images" and that's the problem. :-(
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J90

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They've also done it to the Regina Spektor, Tori Amos and PJ Harvey pages and more...

https://www.last.fm/music/PJ+Harvey/+images

https://www.last.fm/music/Tori+Amos/+images

https://www.last.fm/music/Regina+Spektor
(Edited)
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RiffmasterRick

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There's a very simple solution: Simply fetch artwork and artists pics from MusicBrainz and fanart.tv and disable the upload function. Last.fm already do something similar with the header image, which cannot be changed by the users.
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Patrick

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Any updates? The thread is six months old.
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Jon, Community & Customer Services

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