I can not see and access my recent scrobbles and tables on my profile page on

  • 42
  • Problem
  • Updated 4 weeks ago
  • Solved
In my profile and in all that access the warnings: "There was a problem loading ... top artists, please try again later."
"There was a problem loading ... top albums, please try again later."
"There was a problem loading ... top tracks, please try again later."
 They are shown

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Pedro P

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  • happy because the team always gives its best to help the users and solve the problems of the site

Posted 4 weeks ago

  • 42
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Cornel Diaconu

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Yeah. the same issue for me, too.
Seems to be the same situation that we had when this was created:  https://getsatisfaction.com/lastfm/topics/there-was-a-problem-loading-your-library-google-cloud-outage

That situation was solved, indeed.
But currently seems that we have the exact same symptoms (no acces to our library, as if we don't have any scrobbles; no statistics (no nr. of listeners, no nr. of scrobbles) on artists pages, etc.

Are we to believe that that particular situation (with Google cloud) has returned ?

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Cornel Diaconu

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At my side it seems to work again (I can read my recent tracks ... and, by the way, the songs played+scrobbled earlier this day are there, at their proper place)

Did it work for everyone else ?

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He's dead, Jim!

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Works for me.
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gworley1

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This reply was created from a merged topic originally titled For the past 6 hours have been getting: There was a problem loading your recent t....

For the past 6 hours have been getting:

There was a problem loading your recent tracks, please try again later.

or

Internal System error

George
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utahman1971

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This reply was created from a merged topic originally titled Recent Scrobbles not Loading.

Go to profile and nothing is loading as recents of all reports. Nice to see the site keep going down. Looks like a constant thing with this site. Just a few weeks ago same issue and back again. Never going to have this site a constant working condition.
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Yoon Hyun Min

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This reply was created from a merged topic originally titled My library seems vanished (Last.fm is down again?).

I was going to check my Last.fm because i wanted to listen some music but for my surprise, my library seems like that. I don't really like that, i have more than five years scrobbling my music and this is kinda dissapointing, if something serious is going, it is really hard to fix it? please
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Jen

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This reply was created from a merged topic originally titled There was a problem loading your recent tracks, please try again later..

I already saw all the other posts with this same issue. Nothing is loading. Most of the time it is a problem with the system/website. Is this the case right now too? And will what I stream while the website displays this be recorded?
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Jon, Community & Customer Services

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Official Response
Very sorry about this - something broke at approximately 1am this morning, and unfortunately this specific problem didn't correctly trigger our internal alert monitoring system which would have woken up our engineers. So it wasn't discovered until they came in to work this morning.   In addition to fixing the problem, we're setting up better alerting for problems with user libraries so that our engineers can respond more quickly, should this issue happen again. 

Thanks for your patience and, once again, sorry for the disruption caused last night.