I can't access my profile

  • 3
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
So, for the last 2-3 hours I haven't been able to access my profile. You're saying the problem is resolved, but it clearly isn't.


Oh, and by the way.. I still can't (how long has it been now, two months?) upload an avatar.
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Hornswoop

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Posted 4 years ago

  • 3
Photo of Laura Last.fm

Laura Last.fm, Official Rep

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This looks like a different error. What is your Last.fm username, please?
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Laura Last.fm, Official Rep

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Thank you! This very probably has to do with the space in your username (the avatar upload problem too). Will get this looked at.
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Hornswoop

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I suspected that might be the problem.. it's not the first time.

What's weird is I can see my library just fine..

http://www.last.fm/user/The+Creed/library

Anyway, thanks for the response. I hope to hear back from you soon.
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Laura Last.fm, Official Rep

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Your profile page should work again now :)

We'll look into the avatar upload bug, too.
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Hornswoop

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Any news on the avatar bug?
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Laura Last.fm, Official Rep

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No news on that yet, I'm afraid. This still needs to be looked into :)
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Hornswoop

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I realize that a single users problem probably isn't a high priority, but really, how hard could this be to fix? It wasn't a problem before the beta.
(Edited)
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Hornswoop

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I guess I'll have to wait for the option to change my username..
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Jon, Community & Customer Services

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Official Response
This was due to a brief site outage this morning, completely unrelated to the previous issue.  As for your avatar, let me check that for you.

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