I can't delete scrobbels

  • 4
  • Problem
  • Updated 2 years ago
  • Solved
I can't delete scrobbels. When I use the "x" on the right they reappear instantly.
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Merowinger

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Posted 3 years ago

  • 4
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Merowinger

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Okay, it works with Chrome but not with Firefox. Why?
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Merowinger

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Which staff? :p
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Jon, Community & Customer Services

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Which version of firefox are you using, 49.0.2 or something else?  Also, which OS?
(Edited)
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Merowinger

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50.0b11 / Win 10 64bit
But it seems to work ATM.
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Lapis Lazuli

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I can't delete scrobbels. D:
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Walter Engramm

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Some tracks reappear constantly. How to delete 2 artists?
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Jon, Community & Customer Services

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Do you mean a specific track (if so which)?  Or can you not delete any tracks?
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Merowinger

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I can't delete any tracks with Firefox.
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Merowinger

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It works with Chrome. Not with Firefox or Vivaldi.
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Wanda dos Santos

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Chrome does not work with me. Displays a insecure script notification.
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Johnymnemon

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For me it not work, tried Firefox, Chrome, and even Microsoft Edge. No matter which browser I use, still can't delete any scrobbles.
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Tom Stephen

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Titbit: after relogging account, I go into "secure.last.fm" site, and the problem like you mentioned appears. Scrobble is deleted and after a while it remains again. Same with Chrome/Stylish extensions, which don't work correctly until I change it to just "last.fm".
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Laura Last.fm, Official Rep

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Thanks for the heads-up, that is actually a bug (you shouldn't stay on the secure secure.last.fm domain after signing in, this is what breaks deleting scrobbles). We'll look into this :)
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Johnymnemon

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Sure, Tom Stephen, today i noticed it. By the way, I'm using Windows 10 64 bit, Google Chrome 54.0.2840.87 m, Firefox 49.0.1
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Laura Last.fm, Official Rep

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The secure redirect which caused this problem is fixed now.
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Wanda dos Santos

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I am also unable to delete the tracks. It's been five days that the problem persists. No browser works with me. Help!
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Laura Last.fm, Official Rep

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This should be fixed now, let us know if you're still seeing any issues!
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Melanie Herz

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I also have problems with deleting scrobbels. There are some titles I just can't delete and it's in every browser I have. But it's only with some titles. When I visit the site of the title it shows me a view like I have never even scrobbeled it. It reappears always when I click the x-button. Can you help me please?
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Walter Engramm

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There are two scrobbles which can't be deleted in my library. Is there any method or app to delete them forever? Any browser: chrome, opera and log out can't fix that bug.
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Melanie Herz

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I also have problems with deleting scrobbels. There are some titles I just can't delete and it's in every browser I have. But it's only with some titles. When I visit the site of the title it shows me a view like I have never even scrobbeled it. It reappears always when I click the x-button. Can you help me please?