I can't delete scrobbels

  • 4
  • Problem
  • Updated 2 years ago
  • Solved
I can't delete scrobbels. When I use the "x" on the right they reappear instantly.
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Merowinger

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Posted 3 years ago

  • 4
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Merowinger

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Okay, it works with Chrome but not with Firefox. Why?
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Andreas_Wotte

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Javascript?
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Merowinger

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I don't know, I disabled nothing.
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Andreas_Wotte

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Hm? :-((
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Merowinger

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What do you mean with "Javascript?". This is not a question.
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Andreas_Wotte

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The correct question is: "Do you have Javascript disabled?" But you've already answered this. I use a add on for blocking javascripts. Some scripts are necessary for the site and some not. I thought, there could be the problem. If you disable the wrong js, it could touch the delete button. I've just deleted some tracks from my recent tracks with Firefox and it worked. But the disfunction don't have to be a client site problem.
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Merowinger

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ABP and Ghostery are running but they are enabled in the other browsers too. Anyway, I'm gonna disable them and give it a try.
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Andreas_Wotte

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For me ABP works fine on Firefox.
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Merowinger

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Javascript is enabled and even with ABP and Ghostery off I can't delete them.
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Andreas_Wotte

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It was worth a try Merowinger. I have no other ideas, sorry. This beta desaster sucks. Fortunately Chrome works for you. Any ideas from staff?
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Merowinger

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Which staff? :p
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Jon, Community & Customer Services

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Which version of firefox are you using, 49.0.2 or something else?  Also, which OS?
(Edited)
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Merowinger

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50.0b11 / Win 10 64bit
But it seems to work ATM.
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Lapis Lazuli

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I can't delete scrobbels. D:
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Walter Engramm

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Some tracks reappear constantly. How to delete 2 artists?
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Jon, Community & Customer Services

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Do you mean a specific track (if so which)?  Or can you not delete any tracks?
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Merowinger

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I can't delete any tracks with Firefox.
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Merowinger

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It works with Chrome. Not with Firefox or Vivaldi.
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Wanda dos Santos

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Chrome does not work with me. Displays a insecure script notification.
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Johnymnemon

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For me it not work, tried Firefox, Chrome, and even Microsoft Edge. No matter which browser I use, still can't delete any scrobbles.
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Tom Stephen

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Titbit: after relogging account, I go into "secure.last.fm" site, and the problem like you mentioned appears. Scrobble is deleted and after a while it remains again. Same with Chrome/Stylish extensions, which don't work correctly until I change it to just "last.fm".
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Laura Last.fm, Official Rep

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Thanks for the heads-up, that is actually a bug (you shouldn't stay on the secure secure.last.fm domain after signing in, this is what breaks deleting scrobbles). We'll look into this :)
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Johnymnemon

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Sure, Tom Stephen, today i noticed it. By the way, I'm using Windows 10 64 bit, Google Chrome 54.0.2840.87 m, Firefox 49.0.1
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Laura Last.fm, Official Rep

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The secure redirect which caused this problem is fixed now.
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Wanda dos Santos

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I am also unable to delete the tracks. It's been five days that the problem persists. No browser works with me. Help!
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Laura Last.fm, Official Rep

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This should be fixed now, let us know if you're still seeing any issues!
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Melanie Herz

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I also have problems with deleting scrobbels. There are some titles I just can't delete and it's in every browser I have. But it's only with some titles. When I visit the site of the title it shows me a view like I have never even scrobbeled it. It reappears always when I click the x-button. Can you help me please?
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Walter Engramm

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There are two scrobbles which can't be deleted in my library. Is there any method or app to delete them forever? Any browser: chrome, opera and log out can't fix that bug.
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Melanie Herz

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I also have problems with deleting scrobbels. There are some titles I just can't delete and it's in every browser I have. But it's only with some titles. When I visit the site of the title it shows me a view like I have never even scrobbeled it. It reappears always when I click the x-button. Can you help me please?