I'm noticing scrobbles that are not mine!

  • 1
  • Problem
  • Updated 9 months ago
  • (Edited)
well, this is getting really annoying because this is the second time this happens to me and in the first time you guys couldn't help so i deleted my first account and started all over! there are scrobbles that are definitely not mine, i changed the password and disconnected all my connected applications from my settings page (as you can see in the picture) but look I have no applications connected and i'm not listening to a goddamn thing but still somehow the account is scrobbling right this moment (as you can see in the 2nd pic) please give me a proper answer and FIX THIS. I'm sick of it. My username is Opethead_
Note: the only applications that I've ever used are:
1. Spotify (mobile and laptop)
2. Last.fm application for iOS
3. Last fm application for Windows
4. Last fm extension for google chrome
5. Universal Scrobbler
AND AS I MENTIONED BEFORE THEY'RE ALL NOW DISCONNECTED SO APPARENTLY I'M GETTING SCROBBLES FROM AIR
NOTE 2: DON'T TELL ME THAT MY SCROBBLE COUNT IS NOT "ASTRONOMICAL" BECAUSE THIS IS THE SECOND TIME THIS HAPPENS TO ME SO IT'S HARD TO MAKE IT "ASTRONOMICAL" WHEN THIS SHIT KEEPS HAPPENING!
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Fady Hermila

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  • FURIOUS

Posted 9 months ago

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Jon, Community & Customer Services

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Spotify still scrobbling after being disconnected is a known issue which we're currently investigating here.

However, from what you've told us, I suspect that your Spotify account has been hacked, which is why this keeps happening even after you deleted your Last.fm account and started a new one.

To fix this, you need to do the following:
  1. Log into Spotify and change your spotify password: https://www.spotify.com/uk/account/change-password/
  2. Go here and remove any apps you don't recognise: https://www.spotify.com/uk/account/apps/
  3. Go here and remove any devices you don't recognise: https://www.spotify.com/uk/account/offline-devices/  
  4. Finally, go to this page and choose "Sign out everywhere" at the bottom: https://www.spotify.com/uk/account/overview/
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cptchi

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Change your Spotify password. Your Spotify account is the one compromised, not the Last.fm one.
Choose a strong password.