Impossible to delete certain recommendations

  • 2
  • Problem
  • Updated 6 months ago
  • Acknowledged
The reinstated ability to delete artist recommendations was long awaited, and one of the best updates in a long time - but it is not working flawlessly. At least for me, some artists are impossible to delete - they pop right back up upon reloading the recommendations page. To make sure this isn't because of some adblock-related issue, I created a fresh Firefox profile without any addons whatsoever - and I'm also not running any host-level or webproxy adblocking. But the problem persists, so I'm guessing the fault lies with last.fm.

Here are two examples of artists that I cannot delete; they just keep coming back in my recommendations. I've probably tried 50 times at this point:

https://www.last.fm/music/Tim+Dup
https://www.last.fm/music/Braintear+Spookie

Any ideas?


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AuH2O .

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Posted 8 months ago

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george dedas

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me too
Photo of AuH2O .

AuH2O .

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One more artist I can't remove from recommendations:

https://www.last.fm/music/Nesly


Photo of AuH2O .

AuH2O .

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One more: https://www.last.fm/music/Benny+Goodman+&+His+Orchestra

Hello? Last.fm? Your delete-feature has a problem...

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mapu1970

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I'm having the same problem. Furthermore, recommended artists that I have played at least 5-10 times don't disappear from my recommendations.
Photo of AuH2O .

AuH2O .

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If you have the same problem, could you post links to the artists that can't be removed? I'm hoping it might help the last.fm team find a common denominator.
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mapu1970

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Although I'm thinking it's more of a general problem and not artist depending two examples:

https://www.last.fm/music/Ravyn+Lenae

https://www.last.fm/music/RAY+BLK


I cannot delete them from the recommendations and they are not disappearing after being played for 7-10 times.
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Jon, Community & Customer Services

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Official Response
Hey, we're aware of this bug but haven't tracked down the cause yet (I have it with Wednesday Campanella).  I'll flag these new examples with the development team to investigate.  If this affects you, can you also please also let us know your last.fm username, as well as the artist(s) you can't dismiss.  Thanks!
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James Joul

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Username: James-Joul

Artists: Manos MilonakisVolkor XKeem The CipherTransVioletjhflyEcepta, Hidden Citizens, Guru GriffBONES (UK)Ghostly KissesSLEEPLUSTPortico QuartetAdvection StrideLaura SauvagelaqueusPsybolordslushiiMoe ShopRed MarKerSergey CheremisinovBrique a BraqWølffeOfelia KKonni KassDuumuJade BirdCollapse.Rebuild.


A few have disappeared over time on their own (like The TCR), but these are currently stuck on my recommendations page(s). 
(Edited)
Photo of AuH2O .

AuH2O .

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Sorry, I'm not linking the names of my accounts for privacy reasons, but here is an additional artist stuck on my recommendations page since forever, even after 20+ attempts to delete:

https://www.last.fm/music/Beach+Boii

I hope you can track down the cause, it's becoming annoying!