iOS Apple Music too many scrobbles

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  • Updated 1 year ago
  • (Edited)
On an iPhone 7 running iOS 11.0.3, I'm using Apple Music + iCloud Music Library and Last.fm Scrobbler (latest).

There's an issue whereby the scrobbled plays are at least double of the scanned / found plays (see below screenshots).

I have yet to determine a pattern to this - skipped tracks counting as plays, iTunes sync, etc.





Update 2017/11/11 22:31:

Same on iPhone X running iOS 11.1.1, it seems.


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Ben Hooper

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Posted 2 years ago

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Ben Hooper

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Is there an update on this? I just scanned which found 31 but submitted 83 scrobbles so this is really messing up my play counts.
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Jon, Community & Customer Services

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Are you syncing your plays across devices (via itunes or another app)?  

If so, please see my reply here: https://getsatisfaction.com/lastfm/topics/ios-app-scans-duplicate-scrobbles
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Ben Hooper

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I don't think so. It's extremely rare that I sync my iPhone with iTunes and I only use Last.fm's iOS app.
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Jon, Community & Customer Services

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We're having a bit of difficulty reproducing this.  Just to clarify, when you scan your scrobbles, it shows the correct number of tracks in the last.fm IOS app, but when you submit them to your profile, it scrobbles some of them more than once -- is that correct?  Is it always 2 times, or is sometimes 3 or more?  Do you remember roughly when this started?  And you're certain you have no other apps which might be trying to scrobble apple music?
(Edited)
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Ben Hooper

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Yes, the scanned scrobbles always seems to be correct but the submitted scrobbles is always higher and contains duplicates.

There doesn't seem to a constant between the scanned and submitted scrobble count. I can start to track them if that helps?

I believe that I've had this problem since I started using the iOS app which would have likely been a few weeks before this post.

I'm fairly sure, yes - I only use Last.fm's apps for scrobbling on Windows 10 and iOS.

Thanks.
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At Oussama

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Same problem here. I don't use any other method of syncing my phone, but still, I get doubles (sometimes triple) scrobbles of the same song, and the dates of scrobbles are mostly date 1 and date 2, where one of them is the same date of the next song (for example song 1 at date 1 and another song at date 2, and song 2 at date 2).

This have been running even before i upgraded to iOS 11.3, and the pattern is generally the same but can change from song to song, and sometimes for each 100 legit scrobbles, the app actually submit about 140 or so.
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Elliot Robinson

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I use Apple Music, my iCloud Library and Windows 7 and the iOS app.

It sounds to me like you may have plays synced, as Jon initially suggested.

Go to Edit->Preferences and make sure the tick box I've highlighted below isn't ticked.



FWIW, I DO have them synced as you can see. I have to regularly scan and discard scrobbles before beginning playback on my phone, though, as obviously it picks up my plays from my PC-based listening.

The discrepancy I've noticed between "scrobbles found" after a scan and "scrobbles submitted" - which may be part of the issue for you, Ben - can be put down to repeat-1 playing of tracks. For some reason, when it lists the scrobbles found the Last FM iOS app only lists the number of unique tracks that have been played since the last scan, rather than the actual number of scrobbles.

As such and as a (related) tangent, it would be good if the app's scan listed all scrobbles individually, rather than a compounded listing, i.e. if you listen to a track 3 times, the app should list it 3 times and state that it's found 3 scrobbles. It's slightly nonsensical for the app to say 1 scrobble has been found but then submit 3 scrobbles.
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Ben Hooper

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My iTunes does have playback information sync enabled but I've listened to music in iTunes for a few hours then scanned for scrobbles in the Last.fm iOS app which found none and vice versa so I don't think that's the cause.

I have noticed that behaviour with repeat-1 plays too but I rarely use that so I don't think that's the cause either.
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Elliot Robinson

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Have you tried disabling scrobble submissions on every device bar one, e.g. only let the iOS app automatically submit anything it finds?

A potential discrepancy/duplication could be caused by how the various scrobblers work. By that I mean the current Windows scrobbler submits a scrobble with the timestamp of when you started listening to the song - on the other hand, the iOS app submits a scrobble when the song finishes (which is also the timestamp for Last Played on the mp3s, which the app's scan uses). Perhaps this conflict is causing some of the duplication you're finding.
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Ben Hooper

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I just:
1. Scanned using the Last.Fm iOS app which reported "No new scrobbles found".
2. Exited the Last.Fm Desktop Scrobbler.
3. Played ~10 complete songs in iTunes.
4. Waited 5+ minutes.
5. Scanned using the Last.Fm iOS app which, again, reported "No new scrobbles found".
6. Launched the Last.Fm Desktop Scrobbler.
7. Found that no new plays had been scrobbled or detected still.
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Ben Hooper

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As advised, I disabled syncing playback information across devices (which still synced play counts) but the problem remains.
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Chris Jones

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I have had a similar problem using 2 iPod touches and unticking the sync playback information across devices appears to be working. 

For me, the problem only related to one particular playlist on the devices - the default "recently added" playlist on iTunes and not to other playlists or tracks or albums added manually.
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Leonardo Tomas

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Same exact thing here
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Leonardo Tomas

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Today I listened to Bodak Yellow only once and when I scrooble on my iPhone look what happened:

I have to delete one by one until there's one left that I actually listened to.

And it wasn't just this song, all the others that I heard this month happened the same. I'm tired of having to be deleting repeated songs
(Edited)
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Ben Hooper

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Still no update on this?!

Look at these scrobbles!


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Vladimir Gubanov

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I have the same problem. Any solution?
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Vladimir Gubanov

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deleting and re-installing app helped me to solve this problem.
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Ben Hooper

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For me, it's a bit early to tell for sure but, yeah, that seems to have fixed it!

Edit: Only that once, it seems.
(Edited)