Listening Trends doesn' show my scrobbles for weeks now

  • 4
  • Problem
  • Updated 3 months ago
  • In Progress
For weeks now "Listening Trends" remains blank & doesn' show my scrobbles.
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Ohr16

  • 6 Posts
  • 1 Reply Like
  • frustrated

Posted 4 months ago

  • 4
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Jon, Community & Customer Services

  • 4912 Posts
  • 3644 Reply Likes
Official Response
Sorry about this.  The search and charts backend has been broken since last Monday -- our engineers are in the process of getting it fixed. Hopefully should be up and running by the end of the week or the start of next week. 
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Jon, Community & Customer Services

  • 4912 Posts
  • 3644 Reply Likes
Official Response
Just to let you know, our engineers are continuing to work on this -- it's running, but now with severe latency, causing the job to take 20+ hours, instead of several.  So I'm not expecting this to update until tomorrow at the earliest.  I'll update this thread when we have more information.