Lost listeners ?

  • 6
  • Problem
  • Updated 2 years ago
  • Solved
In this moment i visited the artist - page from "Michael Jackson".
I saw only 11.000.00 Scrobbels. He lost a lot of :-O

Mistake ?
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Marcus Schröder

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Posted 2 years ago

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Jan

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What was it previously then?
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ellaharris3

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"Michael Jackson"-:)
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Patrick

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I saw it, Michael Jackson had 3.5 million listeners and over 150 million scrobbles. How did this happen? Only Heaven knows.
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Jon, Community & Customer Services

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Official Response
Thanks for letting us know, we're looking into it.
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Dimitris Serdaris

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This reply was created from a merged topic originally titled Missing songs & listeners.

Hi. Recently i found that some artists have 0 scrobbles & listeners while until few days ago they had some scrobbles & listeners. For example this album https://www.last.fm/music/Reindensa/Colonia+-+Single has 1 listener and 5 scrobbles while the singer has 0! Also this singer https://www.last.fm/music/Анастасия+Чушъялова  had 1 listener and some scrobbles in her profile and now they're gone. Also there's a problem that despite the song has scrobbled they showing the song in their artist profile but not the number of scrobbles and listeners! For example this song https://www.last.fm/music/Monika+Ivki%C4%87/_/Hurt was scrobbled earlier this month and is showing on the singer's page but it says 0 scrobbles & listeners despite that this song was scrobbled!  Can you fix these problems?
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Ohr16

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This reply was created from a merged topic originally titled A whole year of scrobbling lost!.

Some of my artist have lost in one week all or almost all scrobbles of this year. For example "Brink Man Ship"  had 16'923 scrobbles in November 2017, now it has 16.6K , the same as in December 2016! Similar cuts with Heidi Happy and several Swiss Jazz Bands.
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Ohr16

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The problem has been solved. All the lost scrobbles are back. Thanks a lot!
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Dimitris Serdaris

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any news?
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Саша Зинуков

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Also Bob Dylan and My Chemical Romance
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Laura Last.fm, Official Rep

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Official Response
Hi all,

This issue is fixed now, Michael Jackson and others are showing their correct scrobble and listener counts again :)

Cheers,
Laura
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Patrick

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Thank you so much for this Laura, you are the best!