Missing Scrobbles! (formerly: My library is gone!)

  • 166
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: The original issue reported has been resolved.

Hello,

My username is: randywhe
My entire library, history, all scrobbles are gone! I was following along, refreshed and gone the next minute! Says I have not listened to any music yet. I have years of history! Please help. How do I restore?!
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Randy Wheeler

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Posted 3 years ago

  • 166
Photo of Laura Last.fm

Laura Last.fm, Official Rep

  • 449 Posts
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Hi,
We're currently experiencing a service disruption in our data centre, you may see things missing because of this. No data should be lost. Sorry for the trouble in the meantime!

Cheers,
Laura
Photo of Randy Wheeler

Randy Wheeler

  • 7 Posts
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Thank you for the quick response! I'll keep checking to see if it comes back
Photo of Kitshicker

Kitshicker

  • 5 Posts
  • 5 Reply Likes
Whew. That's a relief - hope everything's back soon!
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Júlio César

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The same thing happen to me, thanks for the answer.
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DriRSantos

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Same here, all gone.

last.fm/user/DriRangel
(Edited)
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whysolina

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whoa, that's a relieve (my library is gone too).
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Andreas_Wotte

  • 1007 Posts
  • 1397 Reply Likes
My library is back again. And gone again (23:33).
(Edited)
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kg9986

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Seems to be working fine now..
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kg9986

  • 4 Posts
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Seems to be working fine now..
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Kougeru

  • 159 Posts
  • 228 Reply Likes
I'm still missing my 16 scrobbles from 8 hours ago
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Luv4Metalcore

  • 77 Posts
  • 61 Reply Likes
My recent scrobbles are not scrobbling now. First time I ever saw this happen and watching it as I got auto refresh set and usually works, it isn't now. I hope it comes back.
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Thibault2000

  • 7 Posts
  • 9 Reply Likes
Hello, I discovered that I lost something like 400-500 scrobbles in March of this year (username: Thibault2000). Is there a backup for this? Thank you.
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gtthome

  • 5 Posts
  • 2 Reply Likes
Hi, i have the same problem, im still missing 200 scrobbles and 1 artist. (username: gttHoME)
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Bobby Digital

  • 3 Posts
  • 3 Reply Likes
I'm missing any plays from before 2015. I've been a member since 2006, so there's A LOT of stuff missing. Please say that it's not gone forever....

user: j_morrison
(Edited)
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toadstool

  • 36 Posts
  • 19 Reply Likes
Mine are Missing over 1/2 my scrobbles
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cherrysenpie

  • 6 Posts
  • 1 Reply Like
I Have the same problem, 16k to 2k in seconds, what i do now?
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cherrysenpie

  • 6 Posts
  • 1 Reply Like
User: say_elara
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Julia Waleria Malarska

  • 1 Post
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user: julczycha
i've lost 10k scrobbles! it's insane, it's piece od my life's history
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Aline Lima

  • 9 Posts
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very scrobbles mine disappeared, what i do?????
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Aline Lima

  • 9 Posts
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user: notinllove
pls!!!!
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Aline Lima

  • 9 Posts
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i lost so much scrobbles and i want they come back
http://www.last.fm/user/notinllove
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Aeron Cross

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i lost some of 40k scrobbles D:

http://www.last.fm/es/user/Skairez
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Вован ДеЛонг

  • 9 Posts
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i lost 40k
Photo of María Eugenia R

María Eugenia R

  • 2 Posts
  • 1 Reply Like
Hi. My user is wickedxeuz. I've been using Last.fm since 2008 and today I discovered that almost all my scrobblings were gone.
(Edited)
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BornAgain79

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username: BornAgain79. i lost 300k scrobbles :/
http://www.last.fm/pl/user/BornAgain79
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Poice

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My user name: poice, link to profile: http://www.last.fm/pl/user/poice
I've lost over 200 000 scrobbles from 2007 to 2015.
Photo of Yulia  Litvinchuk

Yulia Litvinchuk

  • 4 Posts
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Hello! My username is Stoned_Beast. I lost my 15000 scrobblings from January 2011 to August 2015.
Link to my profile: http://www.last.fm/ru/user/Stoned_Beast
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Esther Haaijman

  • 42 Posts
  • 82 Reply Likes
http://www.last.fm/user/PIXYFALSE_

Missing approximately 220.000 scrobbles.
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user123

  • 1 Post
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My user name: l3sio, link to profile: http://www.last.fm/pl/user/l3sio
Missing about 115 000+ scrobbles (from 2009 to 2015)
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Saúl Tuñón Loureda

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My user name: wOoDy__
Link to profile: http://www.last.fm/user/wOoDy__
I've lost over 190.000 scrobbles from 2007 to 2015.
:((
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Lucas Guilherme Hübner

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experiencing the same issue here... :/
http://www.last.fm/user/lucasguilhermeh
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Lucas Guilherme Hübner

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experiencing the same issue here... :/
http://www.last.fm/user/lucasguilhermeh
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Roger Timans

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Same: Username: mistertimans http://www.last.fm/user/mistertimans
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Ludvig Sunnemark

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I'm missing, I think, around 100.000 scrobbles from 2007 until late 2015.

http://last.fm/user/XZQDAKORV
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Daniel Laureano

  • 2 Posts
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Hello,

6+ years of scrobbles have been missing from my page since yesterday (everything from 2009 up to mid-2015. I hope this can be fixed soon...
My last.fm username is AzraelDanic.

Cheers
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Pedro Oliveira

  • 1 Post
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profile: http://www.last.fm/user/laclefdescoeurs

It's missing the scrobbles from 2013 until Aug 2015
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SoraNamari .

  • 3 Posts
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Hello,

My username is SoraNamari
http://www.last.fm/user/SoraNamari

Yesterday I had 139 900+ scrobbles and now I have 37 000. I've lost 122K+ scrobbles, basically 4 years of scrobbles or so.

I hope you'll fix the issue and all my scrobbles will be back soon.

Cheers
Photo of Tom Bahar

Tom Bahar

  • 1 Post
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All my scrobbles from 2010 until mid-2015 are gone!
My profile: tomba93
Thanks!
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Dan Nadrol

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Hi,

same thing happened to me.

User name is lordymosh

http://www.last.fm/user/lordymosh

I had about 40,000+ scrobbles I think. Can't remember the exact number. Also had about 870 artists (currently at 349).

Cheers
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AK

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Username: AK_94

http://www.last.fm/user/AK_94

I had about 15,900 srobbles, and now i have 1,600... :(
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CW987

  • 26 Posts
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Approximately 58,000 scrobbles are missing for me:

http://www.last.fm/user/cw986

Also, more than 1,000 tracks are no longer showing as "loved."
(Edited)
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Dušan Konečný

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same here
user:dukon
I've had over 184.000
http://www.last.fm/user/dukon
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Poliana

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I have the same problem.
I lost all my Scrobbles 2012 until August 2015.
I had 123.000 + Scrobbles, and now have 18.000, I lost 104,000 + Scrobbles.

My username: poliafuckinga
Link to my profile: http://www.last.fm/pt/user/poliafuckinga

I hope you'll fix tahe issue and all my scrobbles will be back soon.
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Inky_cR

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http://www.last.fm/user/Inky_cR I've lost around 100, 000 scrobbles.
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Reinaldo Lima

  • 2 Posts
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All my scrobbles from 2007 until mid-2014 are gone! And all your favorite tracks!
My profile: reinaldolima

http://www.last.fm/pt/user/reinaldolima/library

Thanks!
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Pizzor

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Missed about half of mine ~25k or so.
http://www.last.fm/user/pizzor
(Edited)
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Frank Dercksen

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username: scptr
http://www.last.fm/user/scptr
I'm missing around 100k of scrobbles, maybe a bit less.
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so droome

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same here, i'm missing more than 120k of scrobblers
http://www.last.fm/user/unearthlyritual
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jedrys

  • 1 Post
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http://www.last.fm/pl/user/Jedrys

About 250 000 scrobbles missing - almost all my history dating back to 2005 :(
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Carlo Gargano

  • 5 Posts
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http://www.last.fm/user/verdena scrobbling since 2004 so I was around 250,000ish as well...not sure now the exact amount but surely not 21,000 like today it displays LOL
thanks for helping :)
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Cristian Figueroa

  • 1 Post
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I lost 5.000 scrobbles http://www.last.fm/es/user/crisconrad
Please help me :(
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Jairo Carvalho

  • 4 Posts
  • 0 Reply Likes
Username: Jay_Monster
http://www.last.fm/user/Jay_Monster

About 124.000 scrobbles missing.

Scrobbles from 2010/2011/2012/2013/2014 and some from 2015 just disappeared. I want them back!
Photo of Carlo Gargano

Carlo Gargano

  • 5 Posts
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ok thanks to Google webcache I was able to display my account before this mess happened....this is what it says:

Scrobbles 286,798
Artists 6.487
Loved tracks 1,362

as dated back to October 31st. 

http://www.last.fm/user/verdena

Hope you all fix this mess very soon!
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David Roefaro

  • 1 Post
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http://www.last.fm/user/davidempoleon10

I think I lost about 7,000 scrobbles. Could be more.
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LowRhahn

  • 3 Posts
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I had 36.005 scrobbles and I lost 20.000 scrobbles, Today i have 15058 http://www.last.fm/pt/user/LowRhahn
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BritasticUK

  • 79 Posts
  • 76 Reply Likes
http://www.last.fm/user/Vanilla-villa/
I believe I had around 160k scrobbles, now I only have 30k. Lost everything from 2008 or 2009-2015.
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Anna Jam

  • 1 Post
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I lost my scrobbles tooooo!!!
http://www.last.fm/user/anna-jam
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Larus Owlman

  • 23 Posts
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I ́ve lost ca. 60000 scrobbels, 3000 artists and over 600 loved songs - on late morning everything was alright again but then this... Fix it please!   
Musikprofil von buecherdieb — Benutzer bei Last.fm
(Edited)
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Lucas

  • 2 Posts
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http://www.last.fm/user/giantpotat0
I've lost about 50000 scrobbles and 50-60 loved tracks. Seems as everything up until 18th August 2015 is gone. 
Photo of Lucas

Lucas

  • 2 Posts
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http://www.last.fm/user/giantpotat0
I've lost about 50000 scrobbles and 50-60 loved tracks. Seems as everything up until 18th August 2015 is gone. 
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Jonathan Adam

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http://www.last.fm/user/jonathan-adam I pretty much lost all the scrobbles from 2014 to 2015.
)-:
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Vanessa Hernández

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Same here, I'm missing more than 150,000 scrobblings. :( 

www.last.fm/user/romantic_right 
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Psyhe_Posion

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Hey. I've lost about 50000 scrobbles from 2010 to 2014 and about 800 artists. Please, help me :'( 
http://www.last.fm/ru/user/Psyhe_Posion
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Dan Hallada

  • 1 Post
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I lost about 57,000 scrobbles:

http://www.last.fm/user/danthemainman01
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Tom Barraclough

  • 2 Posts
  • 0 Reply Likes
http://www.last.fm/user/Sliced_Bread89
I have lost about 70000 scrobbles.
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Artur Kinzel

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/pl/user/EVENo94
How many scrobbles lost? Well... a lot. Maybe even 100k.
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Akler Payne

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/user/godstopmenow
I lost about 40000 scrobbles
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Jessica Jeffers

  • 1 Post
  • 0 Reply Likes
I lost everything from 2006-2015, more than 60k scrobbles: http://www.last.fm/user/dreamaboutstars
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João Boura

  • 5 Posts
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Hey, good afternoon!

http://www.last.fm/pt/user/jpgomezz

I think i lost about 70000 scrobles, from 2012 to Mid 2015, thanks :)
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Aline Lima

  • 9 Posts
  • 0 Reply Likes
so much scrobbles mine disappeared, they will come back??? give me a answer user: notinllove
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Fabrício Goulart

  • 5 Posts
  • 0 Reply Likes
I lost about 40000 scrobbles from 2013 to Mid 2015, thanks

 scrobbles: http://www.lastfm.com.br/user/fabricio_g1998
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Мамонтёнок

  • 8 Posts
  • 0 Reply Likes
I've lost over 800 scrobbles
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Ciaran N.

  • 7 Posts
  • 8 Reply Likes
My username is Tomboying, not sure how many scrobbles I'm missing but I think somewhere around 200. My recent scrobbles are now updating but still missing some.
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Kernstein

  • 1 Post
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lost like 9000 scrobbles from ~33000 to ~24000
http://www.last.fm/user/Kernstein
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Jeremy Goh

  • 3 Posts
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Me too! I lost quite a bit of scrobbles (maybe a few hundred) - can you please check? 

http://www.last.fm/user/jeremy89632
(Edited)
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Matt Gibbons

  • 1 Post
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not sure how much I lost but, my top artists and tracks are definitely way off

http://www.last.fm/user/ArtistOutOfWork 
(Edited)
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Kaja Zabłocka

  • 1 Post
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http://www.last.fm/pl/user/cerebella7. I've lost 100+ scrobbles. I'm pretty sure I had 89900 two days ago. I have listened to many tracks since then, and my current total is 89890. But there's also another error! The number displayed is 89k, but when I refresh the page it's 20k (or the other way round, meaning I need to refresh a few times to see the correct number).
Photo of Mefistas

Mefistas

  • 2 Posts
  • 1 Reply Like
http://www.last.fm/user/Mefistas
When I keep refreshing it either shows 85K scrobbles or 29K scrobbles. I think 29K scrobbles are from 2015 and 2016, which means that all the scrobbles that happened before 2015 August are not calculated into the total? Also might have lost a few hundred scrobbles and a few artists.
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Sean B

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/user/Britsean
Lost around 2k scrobbles, mostly from the past year or so.
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audio_armageddon

  • 2 Posts
  • 0 Reply Likes
I've narrowed mine down to one day: Mar.23rd, 2016-- all scrobbles from this day gone.

My profile: http://www.last.fm/user/TheePope
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Darleen Jansen

  • 1 Post
  • 0 Reply Likes
Lost about 50,000 scrobbles... http://www.last.fm/user/DRLN
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Alejandro Krivostain

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/ru/user/catherinecastle
same problem as Mefistas
shows 96K scrobbles or 34K scrobbles
Photo of Jerry Dye

Jerry Dye

  • 4 Posts
  • 0 Reply Likes
My username is Hallandoates2....Yes, my tracks haven't scrobbled in 4 days. One of my "followers", living in California, is having no problems. Go figure??? I can't remember a problem like this happening for so long! I keep keeping my fingers crossed.
(Edited)
Photo of Jan Kerkdijk

Jan Kerkdijk

  • 2 Posts
  • 0 Reply Likes
My tracks haven't scrobbled since 3 november http://www.last.fm/user/Jantjuhhh
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Dommary Moy

  • 1 Post
  • 0 Reply Likes
Hi my username is Nadja_u13 http://www.last.fm/es/user/Nadja_u13 and i used to have 41k+ Scroblings now it is showing only 7k scroblings (mostly from this year) when i go to my library to see what's going on the data form the previous years are missing. I hope you get to fix this soon
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harpington

  • 1 Post
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Username: harpington http://www.last.fm/user/harpington
Lost about 300 or so scrobbles.
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Gabriela Ilabaca

  • 0 Posts
  • 0 Reply Likes
http://www.last.fm/user/NewBornFml username: newbornfml
my scrobble # seems correct but you go to my artist page and the numbers dont match at all.
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Don Papa

  • 3 Posts
  • 0 Reply Likes
http://www.last.fm/user/supremeshieldon missing about 100 scrobbles from march this year
Photo of Pernille Sofie Svendsen Opland

Pernille Sofie Svendsen Opland

  • 2 Posts
  • 0 Reply Likes
http://www.last.fm/user/WickedPassion. My page says I only have 4940 scrobbles, but I had around 36 000. So I'm missing over 30 000 scrobbles.
Photo of Alexey Shapovalov

Alexey Shapovalov

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/user/shapovalovAl I lost 15958 scrobbles
They appear, but then disappear. And so over and over again
Photo of Jaime Israel

Jaime Israel

  • 1 Post
  • 0 Reply Likes
Hello, MY user name is: TheDarknessCity http://www.last.fm/user/TheDarknessCity

My entire library, history, all scrobbles are gone! How do I restore?!

I'm also blocked... Why? Help me please.
Photo of Sam Spier

Sam Spier

  • 1 Post
  • 0 Reply Likes
my username is skspier1024 http://www.last.fm/user/skspier1024

I'm missing about 100-200 scrobbles from the past 5 days and potentially more from the past several weeks.

New plays are also not scrobbling
(Edited)
Photo of Pernille Sofie Svendsen Opland

Pernille Sofie Svendsen Opland

  • 2 Posts
  • 0 Reply Likes
http://www.last.fm/user/WickedPassion
My scrobbles came back, but the number of plays isn't the same in my Library as on my Overview. The Library section is missing around 15 000 plays (it says 21 683, when it's supposed to be 36 540 plays)
Photo of Laura Last.fm

Laura Last.fm, Official Rep

  • 449 Posts
  • 366 Reply Likes
Hi Pernille,

Did you import your previous listening history from iTunes or Windows Media Player when you joined Last.fm?

If you did, the different overall scrobble counts on profile and library is a known bug (the library one doesn't correctly count your imported "unknown date" plays, as shown here http://www.last.fm/user/WickedPassion/library?page=434).

Cheers,
Laura
Photo of Izah Ribeiro

Izah Ribeiro

  • 1 Post
  • 0 Reply Likes
My username: Ashleymagu
http://www.last.fm/user/Ashleymagu
Some of my scrobbles are gone. Until October 31 I had 9000 scrobbles, but no more, and last fm also does not scrobble some of my songs currently (it's some kind of problem on the site) :/
Photo of Ju1i3t4

Ju1i3t4

  • 10 Posts
  • 1 Reply Like
My entire library has now disappeared.
Photo of Dag Frode Futte Korsmo

Dag Frode Futte Korsmo

  • 6 Posts
  • 0 Reply Likes
Last.fm sucks... now it's down again, saying that I have not been listening to any music at all... and does last.fm staff care? no
Photo of Dimitris Serdaris

Dimitris Serdaris

  • 71 Posts
  • 19 Reply Likes
Photo of Dimitris Serdaris

Dimitris Serdaris

  • 71 Posts
  • 19 Reply Likes
Also the shouts are missing.
Photo of Bill McCambridge

Bill McCambridge

  • 2 Posts
  • 0 Reply Likes
Photo of Bill McCambridge

Bill McCambridge

  • 2 Posts
  • 0 Reply Likes
Mine is back up now. Hopefully they come back for you guys.
Photo of Tiffany M

Tiffany M

  • 1 Post
  • 0 Reply Likes
same here: http://www.last.fm/user/aypoho
could the problem be fixed, please?
Photo of Lisa, ofs

Lisa, ofs

  • 1 Post
  • 0 Reply Likes
Same here. My entire listening history (since 2008!) is gone!

My profile: http://www.last.fm/user/franciscat
Photo of Dimitris Serdaris

Dimitris Serdaris

  • 71 Posts
  • 19 Reply Likes
my library is back..... for now
Photo of miretucielo

miretucielo

  • 1 Post
  • 0 Reply Likes
username:miretucielo
submissions and library update problem
Photo of me

me

  • 2 Posts
  • 0 Reply Likes
My whole music collection is gone! Help!
http://www.last.fm/de/user/cookie-killer
Photo of Daria Pisotskaya

Daria Pisotskaya

  • 2 Posts
  • 0 Reply Likes
same here http://www.last.fm/user/fireworkks please help
Photo of Roemer de Ruiter

Roemer de Ruiter

  • 2 Posts
  • 0 Reply Likes
http://www.last.fm/user/roempie12
mine deleted too, please help a G out
Photo of Alexander Leichsenring

Alexander Leichsenring

  • 1 Post
  • 0 Reply Likes
My library is gone aswell... username: sinkingFX
Photo of Michael Poling

Michael Poling

  • 4 Posts
  • 0 Reply Likes
Hi, mine also!! Sucks. Please fix:

http://www.last.fm/user/larrykohling
Photo of GenericMagnetic

GenericMagnetic

  • 15 Posts
  • 9 Reply Likes
Yep, same here. This seems to happen now and then with this site, which is still way too often.
Photo of Ragde Gunduzoz

Ragde Gunduzoz

  • 1 Post
  • 0 Reply Likes
hey, i have the same problem -it's been ten minutes, maybe more-. let's hope that it's a temporary thing.
Photo of Mandy Schmidt

Mandy Schmidt

  • 17 Posts
  • 3 Reply Likes
i have the same problem =(
(Edited)
Photo of Mandy Schmidt

Mandy Schmidt

  • 17 Posts
  • 3 Reply Likes
My Username : Pipp09
Photo of Maxwell Alioth

Maxwell Alioth

  • 1 Post
  • 0 Reply Likes
My username is l7max
http://www.last.fm/user/l7max
I lost about 6,000-7000 scrobbles. Hopefully this problem gets fixed.
Photo of kotokruk

kotokruk

  • 11 Posts
  • 51 Reply Likes
same here. i was deleting some tracks from my library and then poof, all of it was gone :<
Photo of Am Soily

Am Soily

  • 1 Post
  • 0 Reply Likes
Same here, I have a bot that will update me of current song, so I will know right away when service is back.  Wizebot is helping me stay connected.  The stream is twitch.tv/amsoily  which the bot is located.
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Allain Gaudet

  • 3 Posts
  • 0 Reply Likes
Ditto... experiencing the same problems as all have mentioned above.
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Allain Gaudet

  • 3 Posts
  • 0 Reply Likes
(Rewritten and edited.) I should also mention that I've been a paid subscriber since 2007 and did not renew my subscription due to all the new (IMHO unsatisfactory) changes to this website. Just before this latest glitch happened (and believe me they happen often and there  are many) I had just finished subscribing for a one month's paid subscription to see if anything would be different. Sad to say that nothing has changed other than all my data has disappeared! And my page is still filled with all those mine infested advertisements on it! Go figure.
(Edited)
Photo of Robert Houston S. Costa

Robert Houston S. Costa

  • 1 Post
  • 0 Reply Likes
all my reproductions also are gone, I hope to solve soon
my user : robertx9
Photo of kg9986

kg9986

  • 4 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled My library and loved tracks seem to have got erased.

I reset my password because I had to delete my browser history for some other purpose and I couldn't remember my last.fm password. However, once I log in, I cannot see my library mix or loved tracks or anything. Last.fm says that I have not listened to any music yet! I've been a member since 2010 and I used last.fm as recently as yesterday or the day before. 
Photo of Bruno Miranda

Bruno Miranda

  • 1 Post
  • 0 Reply Likes
My library it's gone too, please someone fix it
http://www.last.fm/user/brubstefani
Photo of George Tait

George Tait

  • 3 Posts
  • 0 Reply Likes
Most of my friends have their libraries on display. Mine's isn't. I am confident though that it will return soon. Glitches happen.
Photo of Rebe K. Nolb

Rebe K. Nolb

  • 4 Posts
  • 0 Reply Likes
My entire library is gone, too! "hasn ́t listened to any music"  ... please fix it :-/
Photo of Rebe K. Nolb

Rebe K. Nolb

  • 4 Posts
  • 0 Reply Likes
my user is snoopyqueen
Photo of Lucas R.

Lucas R.

  • 31 Posts
  • 23 Reply Likes
Same problem. Waiting for a fix =( Username: tcbp
(Edited)
Photo of Wiktor Kotowicz

Wiktor Kotowicz

  • 1 Post
  • 0 Reply Likes
same problem
Photo of Kate  Elvish

Kate Elvish

  • 2 Posts
  • 1 Reply Like
Mine library is gone too! My user: Valterrrr .
Waiting your help.
Photo of Sarah Cremonini

Sarah Cremonini

  • 2 Posts
  • 5 Reply Likes
All is gone kkkkkkkkk I was surprised! This will be really solved? My user is Missie_Alice
(Edited)
Photo of neo

neo

  • 134 Posts
  • 267 Reply Likes
Mine is gone and gone and gone.... :(
Photo of Alexandra Rêverie

Alexandra Rêverie

  • 4 Posts
  • 14 Reply Likes
Same, all is gone. If I was still obsessed with this page, I'd be close to tears now, haha.
Photo of kotokruk

kotokruk

  • 11 Posts
  • 51 Reply Likes
when this will be fixed? anyone knows? 
Photo of Lucas R.

Lucas R.

  • 31 Posts
  • 23 Reply Likes
I hope so... I don't want to lose 250000 scrobblings
Photo of Tim Otte

Tim Otte

  • 1 Post
  • 0 Reply Likes
Me too, all is gone, 4 years of listening at last.fm are gone. I hope this can be fixed
Photo of Jeff Barkin

Jeff Barkin

  • 3 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Lost My Library!.

I'm a Subscriber and My Last.fm name is TuneBlendR. Suddenly, I can no longer play music or view my Library.

PLEASE HELP!

Thank you.
Photo of Luiz Anderson

Luiz Anderson

  • 1 Post
  • 0 Reply Likes
My entire library is gone, too!
Photo of silvermtzionfan

silvermtzionfan

  • 4 Posts
  • 1 Reply Like
Same here. It says "SilverMtZionFan hasn't listened to any music in this period." Hope it's fixed soon!
Photo of Randy Wheeler

Randy Wheeler

  • 7 Posts
  • 0 Reply Likes
Mine is Back!!!
Photo of Ruşen Ali Sayat

Ruşen Ali Sayat

  • 1 Post
  • 0 Reply Likes
I have the same problem, if technical support can help my nickname is rusenalis 
Photo of Rebe K. Nolb

Rebe K. Nolb

  • 4 Posts
  • 0 Reply Likes
Mine is back!
Photo of Rebe K. Nolb

Rebe K. Nolb

  • 4 Posts
  • 0 Reply Likes
and gone again .... :(
Photo of Jean Bourgeois

Jean Bourgeois

  • 3 Posts
  • 0 Reply Likes
My library is suddenly went missing, too. It was all there earlier today. What the hell happened?
Photo of Jean Bourgeois

Jean Bourgeois

  • 3 Posts
  • 0 Reply Likes
My library is suddenly went missing, too. It was all there earlier today. What the hell happened?
Photo of Adrian Frank

Adrian Frank

  • 2 Posts
  • 0 Reply Likes
My user name: ArgusTheFirst
I've lost almost 44000 scrobbles since 2011.
Photo of Lina Black

Lina Black

  • 2 Posts
  • 0 Reply Likes
My user name:Ashlee_Black
I've lost 150000+ scrobbles since 2009
(Edited)
Photo of michael james

michael james

  • 18 Posts
  • 21 Reply Likes
I've lost about 75% of my scrobbles, artists and overall library. In addition, everything from before 2014 is completely gone? Username: LetsBolt
(Edited)
Photo of Tscharbo

Tscharbo

  • 48 Posts
  • 3 Reply Likes
I have the same problem... i lost over 160000 srobbels!!!
http://www.last.fm/de/user/TSCHARBO
Photo of pix101

pix101

  • 1 Post
  • 0 Reply Likes
All scrobbles prior to 2015 are gone +- 120,000
Profile: http://www.last.fm/user/pix101

Thanks!!
Photo of Ricard Boned

Ricard Boned

  • 1 Post
  • 0 Reply Likes
Lost scrobbles prior to 2015
http://www.last.fm/user/richiwichi
Photo of Wounded_King

Wounded_King

  • 5 Posts
  • 1 Reply Like
Username is -phage- and lost is about 280000 scrobbles due to today.
Photo of Randy Ismail Perambahan

Randy Ismail Perambahan

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/user/ismailP
About 70% of my scrobbles, artist, and loved tracks are gone.
Photo of Tim van Meurs

Tim van Meurs

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/user/AmblingImpala Lost about 4,5 years of scrobbles!
Photo of Wounded_King

Wounded_King

  • 5 Posts
  • 1 Reply Like
I seem to have 2016 stats and some of 2015 left, but earlier stuff is missing if it helps.
Photo of Chris

Chris

  • 1 Post
  • 0 Reply Likes
My profile: http://www.last.fm/user/ClassicManiac

Not quite sure, but I must have lost more than 100,000 scrobbles; started scrobbling in 2008 and only the ones from August 2015 onward now show up
Photo of michal.r.hoffman

michal.r.hoffman

  • 11 Posts
  • 4 Reply Likes
i seem to have lost all scrobbles in 2008 which is a bit strange (username nrth)
Photo of Aki Nykänen

Aki Nykänen

  • 1 Post
  • 0 Reply Likes
My profile http://www.last.fm/user/anykanen. I am missing over 85.000 scrobbles, dating back to Feb 2006. 

Hope you can get all fixed and back to date.
Photo of idkmon

idkmon

  • 14 Posts
  • 2 Reply Likes
I had the disappearing library earlier this week and now it looks like some scrobbles are gone.  I'm pretty sure I had 231,722 scrobbles yesterday, and now this morning I have 231,604.

http://www.last.fm/user/idkmon
Photo of Dušan Konečný

Dušan Konečný

  • 2 Posts
  • 0 Reply Likes
I've also lost 90% of scrobbles, I've had +- 184.000
please help.

http://www.last.fm/user/dukon
Photo of Andrey Dorofeev

Andrey Dorofeev

  • 2 Posts
  • 0 Reply Likes
DeathAsket
http://www.last.fm/user/DeathAsket
near 150000 scrobbles is missed
Photo of Elise ALkhaddour

Elise ALkhaddour

  • 2 Posts
  • 0 Reply Likes
user name: elissakhad
Im missing around 5000 scrobbles 
Photo of ntkr

ntkr

  • 1 Post
  • 0 Reply Likes
My username:ntkr
http://www.last.fm/user/ntkr
40.000 scrobbles until 2014
Please fix it
Photo of Tommy Dahan

Tommy Dahan

  • 2 Posts
  • 0 Reply Likes
I lost ALOT of my scrobbles as well! 
http://www.last.fm/user/Tomdahan
please fix it!
Photo of onni lahdenpää

onni lahdenpää

  • 1 Post
  • 0 Reply Likes
My username: Red5fly
http://www.last.fm/user/Red5fly
Lost everything
before halfway of August
Photo of Tony B

Tony B

  • 13 Posts
  • 8 Reply Likes
Hi, I'm missing scrobbles from Feb 1 2011 to mid-August 2015. Details are:

username: toneknob
URL: http://www.last.fm/user/toneknob/library
Missing approx 40000 scrobbles.

Thanks!

Tony
Photo of Medium Papi

Medium Papi

  • 1 Post
  • 0 Reply Likes
I've lost about 90% of my scrobbles (I believe I had over 400,000, going back to 2005)
http://www.last.fm/user/propagandist
Photo of idkmon

idkmon

  • 14 Posts
  • 2 Reply Likes
I had the disappearing library earlier this week and now it looks like some scrobbles are gone.  I'm pretty sure I had 231,722 scrobbles yesterday, and now this morning I have 231,604.

http://www.last.fm/user/idkmon
Photo of MyBackPage_s

MyBackPage_s

  • 2 Posts
  • 0 Reply Likes
Same problem here. Is there any chance to fix it? Tons of scrobbles are gone now.
http://www.last.fm/de/user/MyBackPage_s
Photo of la fur

la fur

  • 1 Post
  • 0 Reply Likes
Almost all my library is gone :( I had nearly 100k, now that's 25k... 
http://www.last.fm/pl/user/natha_lie_31
Photo of Everton Luis Lourenço

Everton Luis Lourenço

  • 6 Posts
  • 3 Reply Likes
Almost all my library from 2008-2015 is gone. Only some of my 2015 and 2016 scrobbles are appearing.

Username: zevers
link: http://www.last.fm/user/zevers
Photo of Luke RetroDuck

Luke RetroDuck

  • 1 Post
  • 0 Reply Likes
Not sure how many I am missing, but I'd guess 180-200k... 

http://www.last.fm/user/lukehackney
Photo of Sven Busse

Sven Busse

  • 1 Post
  • 0 Reply Likes
Almost all my library from 2008-2015 is gone. Only some of my 2015 and 2016 scrobbles are appearing. I miss nearly 210.000 Tracks!

Username: Nordschein
link: http://www.last.fm/user/Nordschein
(Edited)
Photo of ponytou

ponytou

  • 1 Post
  • 0 Reply Likes
Around 150 000 tracks...
http://www.last.fm/user/ponytou
Photo of Boško Bova

Boško Bova

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/user/ivanmon

missing around 45 thousand tracks
Photo of Konstantinos Papadopoulos

Konstantinos Papadopoulos

  • 2 Posts
  • 0 Reply Likes
http://www.last.fm/user/Squidward20

my tracks from November 2011 till mid-2015. around 14 000 ones.
Photo of Daniel T

Daniel T

  • 4 Posts
  • 2 Reply Likes
http://www.last.fm/pl/user/Danmcrea
missing almost 100k scrobbles
Photo of Jairo Carvalho

Jairo Carvalho

  • 4 Posts
  • 0 Reply Likes
Username: Jay_Monster
http://www.last.fm/user/Jay_Monster

About 124.000 scrobbles missing.

Scrobbles from 2010/2011/2012/2013/2014 and some from 2015 just disappeared. I want them back!
Photo of Karol Gogolewski

Karol Gogolewski

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/pl/user/CarlosVendera


About 100k-120k scrobbles missing.
Photo of Vladimir Svishchyov

Vladimir Svishchyov

  • 4 Posts
  • 0 Reply Likes
Username: Rhen1um
http://www.last.fm/ru/user/Rhen1um

Lost about 105k scrobbles (2011-2015).
Photo of David V

David V

  • 1 Post
  • 0 Reply Likes
Mine is missing about 40K+, username: franticchicken (Missing everything from about 2007-2014) http://www.last.fm/user/franticchicken
Photo of Leonardo Ollarves

Leonardo Ollarves

  • 1 Post
  • 0 Reply Likes
My username: http://www.last.fm/user/Rhyaciian
I've lost more than 103K+ scrobbles. My account is from Sept. 2009. Missed since 2009-2015)
Photo of fandu blah

fandu blah

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/user/notomorrow-

about 160K scrobbles are missing (everything before 17/08/15)
Photo of Wiraccc

Wiraccc

  • 72 Posts
  • 103 Reply Likes
http://www.last.fm/user/wiracocha

Missing over 420k scrobbles
Photo of Mr_Skull777

Mr_Skull777

  • 1 Post
  • 0 Reply Likes
I lost 12k  scrobbles, had around 29-30k  all scrobbles gone before Aug 2015
http://www.last.fm/user/Mr_Skull777
Photo of Emanuela Popescu-Agent

Emanuela Popescu-Agent

  • 1 Post
  • 0 Reply Likes
I've lost quite a few scrobbles too. http://www.last.fm/user/mely_kc
Photo of Luan Sousa

Luan Sousa

  • 1 Post
  • 0 Reply Likes
Photo of Sebastião Menezes

Sebastião Menezes

  • 1 Post
  • 0 Reply Likes
I lost about 100.000 scrobbles http://www.last.fm/user/indiecoredude
Photo of wald nacht

wald nacht

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/user/forestspell
Hello i entry to my account and to many of my scrobbles and , favorite songs and artist aren't there anymore and i don't know why, i had almost 9200 scrobbles and now only 6900 it's not a very old account but will be great if you can restore my data, thnx
Photo of Kaz Knight

Kaz Knight

  • 1 Post
  • 0 Reply Likes
Same thing. User: PidaPod  Link: http://www.last.fm/user/PidaPod
Photo of Jason Jeansonne

Jason Jeansonne

  • 1 Post
  • 0 Reply Likes
Ive lost everything from 2005-2015 approximately 75k scrobbles, my username is jasomania http://www.last.fm/user/Jasomania
Photo of deadroll

deadroll

  • 2 Posts
  • 0 Reply Likes
Hi My user name is: deadroll http://www.last.fm/es/user/deadroll/library
Why did my scrobbles from 2011 to 2014 got deleted?
I had 215.000 and now have 91.000 I hope it fixed soon
Photo of Marcos

Marcos

  • 4 Posts
  • 0 Reply Likes
From yesterday I lost ~100 scrobbles, not as severe as the others I see here. There's also a mismatch between the main page and library scrobbles, not sure if it's a related issue. username: luvuka http://www.last.fm/user/luvuka
Photo of Jeremy Goh

Jeremy Goh

  • 3 Posts
  • 0 Reply Likes
Me too! I lost quite a bit of scrobbles - can you please check? 

http://www.last.fm/user/jeremy89632
Photo of Gospodin Setembrini

Gospodin Setembrini

  • 25 Posts
  • 19 Reply Likes
i lost them but they come back... anyway, keep Eye on me
http://www.last.fm/user/InSearchOfTruth
(Edited)
Photo of Javier Vivas

Javier Vivas

  • 1 Post
  • 0 Reply Likes
Yes, me too, i lost all my 2013, 2014 and 2015 scrobbles... can you help me? Both are like 35,000 scrobbles, can you check, please? 

http://www.last.fm/user/javiervivas-/ 

Thank you
(Edited)
Photo of Joonas Jokinen

Joonas Jokinen

  • 2 Posts
  • 0 Reply Likes
Hi

I lost about 90 000 scrobles!
http://www.last.fm/user/aavikko

Edit: I got all (i think) scrobbles back, thanks!
(Edited)
Photo of Maurice Eppenga

Maurice Eppenga

  • 8 Posts
  • 2 Reply Likes
Hi,

Around yesterday the amount of scrobbles kept changing back and forth and now it's stuck at about 150 scrobbles less than it should be. I also noticed, because the Doors suddenly disappeared from my top 20 and than I saw they had fewer scrobbles than before. Link to profile:

http://www.last.fm/user/EppieRocks
Photo of Vasco Pieri

Vasco Pieri

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/it/user/VP61

lost thousands of scrobbles
(Edited)
Photo of Alena

Alena

  • 2 Posts
  • 0 Reply Likes
Linkoshe
http://www.last.fm/ru/user/linkoshe
Lost about 60k scrobbles
Please, help!
Photo of Andy Robertson

Andy Robertson

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/user/Kudos lost everything from 2004 - 2014
Photo of Joonas Jokinen

Joonas Jokinen

  • 2 Posts
  • 0 Reply Likes
No, my scrobbles are gone again!
http://last.fm/user/aavikko
(Edited)
Photo of Murilo Ortiz

Murilo Ortiz

  • 7 Posts
  • 0 Reply Likes
Me too, my scrobbles back and forth

http://www.last.fm/user/indexcolon
Photo of Hellstormen

Hellstormen

  • 1 Post
  • 0 Reply Likes
Not really sure how many scrobbles I've lost. Not as much as many others out there, maybe 100-200?

http://www.last.fm/sv/user/Hellstormen
(Edited)
Photo of Alena

Alena

  • 2 Posts
  • 0 Reply Likes
Linkoshe
http://www.last.fm/ru/user/linkoshe
Had almost 62k scrobbles, then it became 7k, then i though you've fixed it, but now it's gone again :( Thanks for everything you do to solve this problem.
Photo of Francesco Amoroso

Francesco Amoroso

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/user/attimofuggente

I've lost tons of scrobbles. 
I don't remember the exact number, but I had an average 56 songs per day, Now I have 3!
(sometime the number comes out: SCROBBLES 234,312
sometime it says 15,000)
(Edited)
Photo of Frankenrin

Frankenrin

  • 162 Posts
  • 826 Reply Likes
Yup, missing about ~5 artists and definitely lost a bunch of scrobbles, had way more Darkthrone plays before, for example.
Username: Verderber
(Edited)
Photo of Sergei Envin

Sergei Envin

  • 1 Post
  • 0 Reply Likes
http://www.last.fm/user/Sickness_IT
No idea how many, but my eye catch that about 30 scrobbls of "1000 Travels of Jawaharlal" is missing. Not sure about other artists.
Photo of MacKenzie Bernard

MacKenzie Bernard

  • 3 Posts
  • 0 Reply Likes
My username is mackbernard2014 http://www.last.fm/user/mackbernard2014. I'd say I'm missing about 100 scrobbles. Currently, it says I have 4,959, but I recall reaching 5,000 (and then going a little over) on October 28. My missing scrobbles appear to be from March 2016 as that is now the month when I had the least amount of scrobbles (which was not the case a week ago). Thank you. 
Photo of substance

substance

  • 2 Posts
  • 0 Reply Likes
Hi, around 100000 scrobbles and more than 4000 artists are gone.
http://www.last.fm/user/Substance1977
Photo of substance

substance

  • 2 Posts
  • 0 Reply Likes
Hi, around 100000 and more than 4000 artists are gone.
http://www.last.fm/user/Substance1977
Photo of Sergey

Sergey

  • 7 Posts
  • 0 Reply Likes
http://www.last.fm/ru/user/Wolfgarn

Lost 2 artist and several hundred plays (I can not name the exact figure).
Photo of Paul Finn

Paul Finn

  • 1 Post
  • 0 Reply Likes
Photo of dolcix

dolcix

  • 3 Posts
  • 0 Reply Likes
The site doesn't show my scrobbling while i'm listening to my music with Itunes anymore, and the worse thing is that even if the last.fm app for desktop says it's scrobbling, all my scrobbles are gone :( :( please, fix it.... 
Photo of i1326782

i1326782

  • 1 Post
  • 0 Reply Likes
My username is Mopuapmu http://www.last.fm/user/Mopuapmu

I'm missing about 150-200 scrobbles from the past 2 days and potentially more from the past several weeks.

New plays are also not scrobbling
Photo of Dustin McCorkle

Dustin McCorkle

  • 1 Post
  • 0 Reply Likes
Mine are also all gone. http://www.last.fm/user/mccorkled
Photo of Mel

Mel

  • 2 Posts
  • 1 Reply Like
Mines is gone. Username babybugz1
Photo of Jonathan Halen

Jonathan Halen

  • 23 Posts
  • 29 Reply Likes
Again.. website is not showing recent scrobbles
Photo of Fabrício Goulart

Fabrício Goulart

  • 5 Posts
  • 0 Reply Likes
user: fabricio_g1998

website is not showing recent scrobbles

http://www.lastfm.com.br/user/fabricio_g1998
Photo of me

me

  • 2 Posts
  • 0 Reply Likes
My whole music collection is gone! Help!
http://www.last.fm/de/user/cookie-killer
Photo of André-Superstar Awesomé

André-Superstar Awesomé

  • 4 Posts
  • 0 Reply Likes
library and comments gone. please fix. 

Unsername: Captn_McAwesome 

thx for support.
Photo of Matheus Fidalski Hartman

Matheus Fidalski Hartman

  • 4 Posts
  • 0 Reply Likes
My library and scrobbles don't show up as well.

Username: http://www.last.fm/user/mfh-artman
Photo of Roemer de Ruiter

Roemer de Ruiter

  • 2 Posts
  • 0 Reply Likes
Please fix mine too:

www.last.fm/user/roempie12

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