Missing Stats

  • 57
  • Problem
  • Updated 3 years ago
  • In Progress
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: This was resolved over a year ago

Nothing has been Scrobbling to my account in the last 20 minutes. The desktop Scrobbler app is not showing any artist information either. A lot of stats on my profile are inaccurate or missing. For example I checked this morning and in the last 30 days I have listened to 1,200+ artists. It's now showing only 503 in my library.

The top track is missing from my profile page. It's only showing 7 artist images in my "Top Artists" section, only 1 album, and no top tracks. I'm not sure if this is a global issue, but it's affecting all my friend's profiles that I've visited.

Screenshot: http://i.imgur.com/OCgB6py.png

This is probably just another temporary problem that'll sort itself out/ get fixed soon. But I thought I should just make a quick post and bring it to your attention.
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James Joul

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Posted 3 years ago

  • 57
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Jon, Community & Customer Services

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Official Response
Thanks for reporting, the problem is currently under investigation -- we think it's a display issue.  I'll post more information when I have it.  

Sorry for any inconvenience in the meantime.
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Laura Last.fm, Official Rep

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Official Response
Those of you with missing loved tracks, could you post the links to your Last.fm profiles? And say how many tracks you're expecting and how many you're now seeing, if you haven't done this yet?

Cheers :)