People Listening Now and other listening reports are not working.

  • 7
  • Problem
  • Updated 4 months ago
  • Acknowledged
According to the latest report that James Joul wrote two years ago, the listening now reports have stopped working again. I noticed this weird bug on every artist page I'm visiting. I don't believe the extensions are causing this issue. I visited the artist page by using incognito mode and I'm still not able to view recent listeners, or a complete calculation for the last several weeks, months or annually. View any artist page if you don't trust me. Account: Samson-91. It has been like this since yesterday.
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Patrick

  • 1235 Posts
  • 737 Reply Likes
  • Annoyed

Posted 10 months ago

  • 7
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Laura Last.fm, Official Rep

  • 448 Posts
  • 365 Reply Likes
Official Response
Hi,
Thanks for the heads-up. We're aware of this issue and hope to have it fixed again soon.

Cheers,
Laura
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Jon, Community & Customer Services

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Official Response
We had to temporarily disable the people listening now widget on artist pages, as it was causing the realtime charts on https://www.last.fm/dashboardhttps://www.last.fm/charts, and https://www.last.fm/ to fail.  It'll be restored once we understand and address the underline cause.  Sorry for the inconvenience caused in the meantime. :(