Scribbles not recording

  • 4
  • Problem
  • Updated 1 year ago
Scribbles appear while song is playing, but do not record.
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Matthew Lacorazza

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Posted 1 year ago

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Richard Geleijnse

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here too
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Richard Geleijnse

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It seems to be the spotify scrobbles that don't stick. ITunes still works
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Darren

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Im getting the same problems at times this morning with Spotify.

Darren
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carnagexcandy

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I'm no Spotify expert, but have you guys read the pinned topics regarding scrobbing + Spotify?

https://getsatisfaction.com/lastfm/topics/spotify-scrobbling-beta

https://getsatisfaction.com/lastfm/topics/spotify-scrobbling-gvfb1uv1ff1cs

6 hours Jon gave this official statement:

Hi everyone, we're aware of a new problem that triggered our alerts a few hours ago. We've checked everything on our side and suspect the cause is a change in the Spotify API. We have notified them of the problem, and they are now investigating.
Hopefully things will be cleared up soon. :)
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Edwin JR Esguerra CASTILLO

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Spotify stopped scrobbling since yesterday. Ugh my precious plays
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Krzysztof j

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I've got the same problem and my scrobbles from whole week are gone....
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E-Clect-Eddy

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Same here https://www.last.fm/user/E-Clect-Eddy no more scrobbles from Spotify since the major problem with "the Shard" was "solved" this problem started. I've tried the supposed fix of disconnecting and reconnecting the Spotify App in the Last.fm settings (three times) but no effect and scrobble do seem to go unregistered... if not lost.

scrobbling with the desktop app and WinAmp do get registered. If any Spotify scrobbles were present shouldn't they come in as wel?
(Edited)
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E-Clect-Eddy

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Scrobbles coming in again from Spotify, seems most of them had been stored and were not lost. :)

Not sure if a new fix has been found or that it was related to the fix I tried inside Spotify, I disconnected the Last.fm account inside Spotify (wiped account details) and than reconnected (re-enter account details). Cause it happened around the same time.
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Jon, Community & Customer Services

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Official Response
I'm closing this because we already have two separate threads tracking these issues.
  1. There was a problem loading your top artists/library/etc, please try again later -- if you're seeing this message or your library appears to be empty please use: https://getsatisfaction.com/lastfm/topics/library-disappeared-scrobbles-gone
  2. For spotify scrobbling problems -- please use: https://getsatisfaction.com/lastfm/topics/spotify-scrobbling-beta
Thanks.