Scrobbler on OSX

  • 6
  • Problem
  • Updated 3 years ago
  • Acknowledged
Scrobbler on OSX
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James Aitchison

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  • Frustrated

Posted 4 years ago

  • 6
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James Aitchison

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The Scrobbler crashes very often, this was a problem in Yosemite and is still there in El Capitan.

All of this work has gone in to the site but what is the point if the scrobbler is buggy it is putting me off the site and I have been a user for years.
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Jon, Community & Customer Services

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Official Response
Yes, we're very much aware that many OSX users are having issues with the desktop client.  Unfortunately Last.fm is not able to allocate development resources to addressing this problem yet -- we will let you know when the situation changes.  In the meantime, we're extremely sorry for the inconvenience this is causing. :( 
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Gregory

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It's been like this for a long while now. If Github is anything to go by...

https://github.com/lastfm/lastfm-desktop
https://github.com/lastfm/lastfm-iphone

...you haven't had any resources in years to fix this. 
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ptooey

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This is an inadequate official response.

This problem has existed for too long-- I can't even remember when I stopped using the Scrobbler, let alone Last.fm.

I nearly even forgot Last.fm existed, except for recently discovering (Songkick) and it mentioning Last.fm to track my tastes.

Such an enormous shame.

Last.fm was one those services I really appreciated for tracking my near-decade of digital music playback, all terminating on account of poor prioritisation of development resources-- why revamp your site before fixing a vital component of your user experience?

I had high hopes after accessing your site and seeing the redesign. Did that mean Last.fm was back in business by attending to their Scrobbler? Nope.

Woeful.
(Edited)
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James Aitchison

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Surely it would have made more sense to create a fix for something that the site is reliant on.

Instead the resources have gone on redesigning the website, which worked perfectly fine.

if it ain't broke don't fix it.
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Jackie S.

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It's crazy how often the scrobbler crashes or closes, and thus doesn't process the music being played properly, and in addition, I fail to understand how the Last.fm team doesn't want to fix something that inhibits the basic functionality of its site, but then again, I don't know why I'm surprised. Last.fm has a long history of not fixing actual issues and taking forever to work to resolve them and instead making minor tweaks to aesthetics.
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Jarryd Hall

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Losing faith extremely quickly in Last.FM. Been a user for 7 years and the Mac OS client has always been very resource hungry, but since Yosemite it's failed to work at all. It had been running over the upgrade but it turns out wasn't scrobbling anything even though it said it was. Upon reinstalling it won't even connect to the website - the same problem as last year all over. The core functionality of this service isn't working.

What's the point of sticking around if there's no current plans to resolve the issue? 
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thejebber

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I've been trying to get feedback on whether SimpleScrobbler is working on El Capitan as a workaround. I've not upgraded from Mavericks yet, partly because of the desire to scrobble, but the time to move on is coming if last.fm isn't going to support Mac OS and show some signs of life in general.
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Bambooken

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I've upgraded to El Capitan. Last year, I removed Scrobbler from my machine because it was causing too many problems. I would really like to get back into the lastfm.com scrobbling thing, however I don't want to get sucked into problematic software issues. Does anyone know if they have worked out the bugs?  The "official response" was 4 months ago. Can someone from last.fm chime in here?
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Jarryd Hall

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I was using Bowtie which works great, but every blue moon it stops scrobbling to Last.FM - I assume the problem might not be on the app side. Otherwise I found iScrobbler worked.