Scrobbles disappear after years, probably without effect on main scrobble counter

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  • Updated 2 years ago
I have noticed that some songs are disappearing. There are artists that I am sure for 100% I have listened more then 100 song. For example Prodigy, Pitbull, Sweet Noise and more. Every year the number of their songs just decrease, slowly but decrease. I'm not sure if this have any influence for the main scrobble counter, because this changes are to few to notice, but I am totaly sure that I saw that every of this artist has more then 100 listened songs by me couple years ago.
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Piotr Dąbrowa

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Posted 2 years ago

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Piotr Dąbrowa

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Nobody have the similar problem?
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Jon, Community & Customer Services

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Hi Piotr,

Your library shows (at time of writing) 77633 scrobbles, across 1553 pages.  Each page = 50 tracks, 1552 * 50 is 77600, and the last page shows exactly 33 tracks.  So we can say for sure that there's no discrepancy between the counter and your scrobbles.

>>>I have noticed that some songs are disappearing. 
Ok, can you please be more specific?  For example, which songs and by how much exactly?

>>>Every year the number of their songs just decrease, slowly but decrease.

Again, can you tell me which artists, which songs, by how much, and over how many years?  Do you know for sure what was the playcount was last year? What about the last 3 years?

>>> I am totaly sure that I saw that every of this artist has more then 100 listened songs by me couple years ago.

Sure, but this could be a false memory though. 100 scrobbles is an obvious milestone, and you might have looked at your Prodigy scrobbles and thought: "81 scrobbles, I'm nearly at a 100"...  then years later, which number are you more likely to recall?  Or it could be the case that you scrobbled 81 tracks as 'The Prodigy' and 20 or so tracks as 'Prodigy', and then later decided to clean up your library and delete the incorrect spelling.  Or you deleted a various artists / compilation album from your library at some point, and it removed some of these artists scrobbles without you realising.

I'm not saying I don't believe you, but these are the kind of questions our developers will ask.  The only times we've 'lost' data is during outages where scrobbles weren't submitted correctly.  What you're describing is a longer term 'leak' of data, and I've not seen anything like that before.

If you want to get to the bottom of this, I'm going to have to ask you to either download your scrobbles every few months, or take a screenshot or some other log of the artists affected.  So we know right now that your scrobbles for The Prodigy are 81, Pitbull: 37, Sweet Noise: 73.
(Edited)
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Piotr Dąbrowa

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Thanks. So now I take a screenshot every month or download my data and then I will come back here with more precise information.