scrobbles haven't been updating

  • 8
  • Problem
  • Updated 4 weeks ago
  • Solved
My user is hollytruong. My scrobbles have recently stopped updating suddenly. Everything else seems to be working fine. I unconnected my spotify account multiple times but the same thing keeps happening.
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Holly T

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Posted 4 weeks ago

  • 8
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Giulio Molinario

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Same for me and, i guess for a lot if not all users.
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Liam Halsted

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I can also confirm that nothing is showing up.
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sho date

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will every one loose everything
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Jeroen Thijssen

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Exactly the same for me, past hour or so they just stopped scrobbling. Currently playing song appears, but then doesn't scrobble (from Spotify)
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Kevin Barnes

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I'm getting this exact same issue, was working literally the last hour and now is only displaying what I'm currently playing.
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Tom Eames

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Same here. Not a problem as long as it doesn't lose all the scrobbles.
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PauLo Williams

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Yup, same problem here. Got the “now playing” song, then it doesn’t scrobble
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Daniel Beeching

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Same here as well. 2nd outage in the last few days.
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Jeroen Thijssen

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And it's back - I think
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thenomad

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It's not scrobbling from Spotify again. Tragic.

Edit: okay, just very delayed scrobbles.
(Edited)
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Jon, Community & Customer Services

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Official Response
We're aware of another problem with scrobble lag happening right now -- it's being investigated.

Edit: This has now been fixed.
(Edited)
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thenomad

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Back to normal.. for now. Scrobbles updating real-time (after song ends).

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