Scrobbling doesn't work and songs are not being cached either.

  • 94
  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

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So, as of today morning scrobbling doesn't work (again) but this time the songs don't even sit in the cache. Guess they're disappearing into the ether because according to the status page everything works flawlessly!

Way to go, Crap.fm.
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Kloner

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Posted 4 years ago

  • 94
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Support Team, Official Rep

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Official Response
Thanks for reporting. Our engineers are aware of the problem and are working to resolve it as soon as possible.  We apologise for any inconvenience caused in the meantime.
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Support Team, Official Rep

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Official Response
Hi everyone,

We believe the problem with scrobbling has been resolved and your scrobbles should be going through now.  Our engineers will be monitoring our systems over the weekend to ensure that there are no further incidents.

Unfortunately, in this particular case, scrobbles that weren't cached during this time will need to be resubmitted via the universal scrobbler, or a similar service.  We sincerely apologise for any inconvenience caused by this.