Spotify Scrobbling Down?

  • 60
  • Problem
  • Updated 2 months ago
  • Solved
  • (Edited)
The @lastfmstatus twitter account stated an API auth issue was fixed a number of hours back, https://twitter.com/lastfmstatus/status/1222194195814895619 yet nothing has scrobbled from Spotify for me all day.
Photo of Kevin Spencer

Kevin Spencer

  • 17 Posts
  • 24 Reply Likes

Posted 2 months ago

  • 60
Photo of Giulio Molinario

Giulio Molinario

  • 185 Posts
  • 64 Reply Likes
Here we are again. It has recovered almost all of scrobbles of last night, but now it doesn't work.... come on guys.
Photo of Cameron Burgess

Cameron Burgess

  • 1 Post
  • 0 Reply Likes
It’s down again for me.
Photo of neurogirl

neurogirl

  • 8 Posts
  • 2 Reply Likes
I've been successfully using the web player for Spotify and it is scrobbling. Maybe it's not the ideal set up, but I'm just glad the wheels seem to be in motion and that scrobbling at least works for me this way. Thanks to everyone for the updates.
Photo of Giulio Molinario

Giulio Molinario

  • 185 Posts
  • 64 Reply Likes
I tried with the web player, but for me it doesn't helped. Still all dead for me.
Photo of dlwuik

dlwuik

  • 1 Post
  • 0 Reply Likes
Keeps scrobbling stuff I've already listened to and won't let me delete those scrobbles. This website is the biggest fucking joke ever.
Photo of Cheng Liu

Cheng Liu

  • 2 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled my spotify stats stopped scrobbling.

anyone else having this same issue or is it just me?
Photo of Giulio Molinario

Giulio Molinario

  • 185 Posts
  • 64 Reply Likes
Well, just received the scrobble of about two hours ago, then nothing else.

https://www.last.fm/it/user/NightHawk1989
Photo of emma

emma

  • 5 Posts
  • 3 Reply Likes
Down again for me too. My scrobbles from over an hour ago have just started slowly showing up but nothing since.
Photo of calista w

calista w

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled tracks not scrobbling.

My last.fm has worked perfectly since I got it in 2018, but yesterday it stopped scrobbling for no apparent reason. I listened to music the whole day but only about 5 songs I listened to showed up after about 12 hours. Since then nothing I’ve been listening to has shown as currently playing but some of it does show up after hours. I will attach a screenshot showing what I mean. I circled the time difference to show nothing I had been listening to scrobbled. My last.fm username is calistauwu and I always use spotify whether it be on my phone or computer !
Photo of Giulio Molinario

Giulio Molinario

  • 185 Posts
  • 64 Reply Likes
Right now it has recovered all the scrobbles of the past hours. Currently, anyway, it's not scrobbling again, so i hope that it will recover soon all.
Photo of Kevin Barnes

Kevin Barnes

  • 7 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Scrobbling Issues.

I've had this problem before and it seems others are currently, though I could not comment on another post so I created my own. My scrobbles through Spotify for the last 48 hours have not shown up on last.fm

my profile: https://www.last.fm/user/weepboop
Photo of noahburns582

noahburns582

  • 3 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Spotify not working on Last.FM app???.

So I got the IOS app and saw that it supported Apple Music (no surprise there) and tried to connect it from Apple Music to Spotify. I tried to connect, a message popped up on the website saying it was all set, I go back to the app, and it’s still Apple Music based. What The Hell? I try this at least another seven times, I get the same results. I was wondering if this is intentional or something has broken down in the system. If anyone has an answer for this, please just reply. Thanks.
Photo of Hans-Jürgen

Hans-Jürgen, Moderator

  • 2742 Posts
  • 1382 Reply Likes
Hi, you cannot connect the Last.fm iOS app to Spotify directly, you have to do it on your connected apps page in the browser which will also work on your iOS device then:

https://www.last.fm/settings/applications

Furthermore Spotify scrobbling did not work correctly all day, but it should today, so please try again.
(Edited)
Photo of noahburns582

noahburns582

  • 3 Posts
  • 0 Reply Likes
I couldn’t thank you enough. Bloody legend
Photo of Austin England

Austin England

  • 7 Posts
  • 3 Reply Likes
None of my scrobbles from yesterday are present, or this morning :(
Photo of Jon

Jon, Community & Customer Services

  • 5377 Posts
  • 4046 Reply Likes
Official Response
Thanks for your patience everyone, we believe this issue is now fixed and fully caught up -- sorry it took so long.  Today we'll be investigating exactly what went wrong and how to prevent it in future.  

If Spotify scrobbling is still not working for you, please try reconnecting from your account settings.
(Edited)
Photo of Chris White

Chris White

  • 8 Posts
  • 2 Reply Likes
Hi, none of my old scrobbles from Spotify have shown up nor or any new ones showing up as of yet

I was connected to Spotify already but tried to connect again with the link provided but am still not able to scrobe with Spotify
(Edited)
Photo of Chris White

Chris White

  • 8 Posts
  • 2 Reply Likes
I closed out of my Spotify app and reopened it, that seems to have done the trick! I am still missing the 20 or 30 scrobbles I made during the outage but at least it seems to be working now
Photo of Kevin Spencer

Kevin Spencer

  • 17 Posts
  • 24 Reply Likes
Thanks Jon. The two days of scrobbles are missing but after reconnecting my account to Spotify, new scrobbles are now showing up. I’ll take it! Thanks and hugops to the engineers for working on this.
Photo of isaacayala17

isaacayala17

  • 2 Posts
  • 0 Reply Likes
I am new to this app, so am I missing something? I have reconnected a million times but still have yet to have the problem fixed. To reconnect is to go into settings > applications > and disconnect, that reconnect to Spotify is that correct?
Photo of Kevin Spencer

Kevin Spencer

  • 17 Posts
  • 24 Reply Likes
@isaacayala17 yes, disconnecting and reconnecting to Spotify is what shook things loose this morning for me.  At least for new scrobbles.
Photo of oduibhir4365

oduibhir4365

  • 3 Posts
  • 0 Reply Likes
Same. New scrobbles are appearing again after reconnecting but not the old ones yet.
Photo of Lars Jansson

Lars Jansson

  • 153 Posts
  • 88 Reply Likes
Nothing scrobbles since 40 minutes. Seems all is down again! user:lapeja
Photo of Jon

Jon, Community & Customer Services

  • 5377 Posts
  • 4046 Reply Likes
Official Response
Unfortunately we're starting to see problems with spotify scrobbling again.  Symptoms are either no scrobbles going through, or scrobbles coming through with 30+ minutes lag.

Our engineers are aware of the problem and currently investigating.  Once again sorry for any inconvenience caused by this.
(Edited)
Photo of efthimisdimitrelias

efthimisdimitrelias

  • 18 Posts
  • 3 Reply Likes
Thank you for this! it was the first time I saw spotify scrobbling going that crazy.
Photo of Giulio Molinario

Giulio Molinario

  • 185 Posts
  • 64 Reply Likes
Yup all dead again. This must be a big deal...
Photo of Justin Sullivan

Justin Sullivan

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled Spotify Scrobbles not appearing.

Username: xRhin0x

Scrobbles not appearing. I'm using spotify premium if that helps. Started nearly 24hrs ago.
Photo of joaovictosm

joaovictosm

  • 2 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled My last fm is not scrobbling what I’m listening on Spotify..

It’s been more than two days since my last fm stopped scrobbling what I listen on Spotify. Is this a temporary issue or is it a problem only on my profile? The link of my profile: https://www.last.fm/user/Joaovictor_sm
Photo of Sami Sundqvist

Sami Sundqvist

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled why scrobbling doesnt work.

spotify doesnt scrobble my songs
Photo of Sami Sundqvist

Sami Sundqvist

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled why scrobbling doesnt work.

spotify doesnt scrobble my songs
Photo of joaovictosm

joaovictosm

  • 2 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled My last fm is not scrobbling what I’m listening on Spotify..

It’s been more than two days since my last fm stopped scrobbling what I listen on Spotify. Is this a temporary issue or is it a problem only on my profile? The link of my profile: https://www.last.fm/user/Joaovictor_sm
Photo of James Mounsor

James Mounsor

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled Continued spotify scrobble issue.

Despite the last.fm status twitter page confirming spotify scrobbles should be up to date and working again, mine are still not and live scrobbling is still not functioning. I have tried reconnecting my spotify account to my last.fm but it doesn't seem to make a difference!

Please help!
Photo of Elliot Challenger

Elliot Challenger

  • 5 Posts
  • 2 Reply Likes
All of my scrobbles are present untill 20 minutes ago, nothing I have scrobbled since then is showing up.
Photo of Giulio Molinario

Giulio Molinario

  • 185 Posts
  • 64 Reply Likes
Mine is showing now a song i listened an hour ago as "listening now", but nothing else for that moment. I assume this is a good thing anyway.

Update: Right now, about midnight in Italy, scrobbles are being saved for about the last half hour, but the newest ones appears, with a big delay, as scrobbling now, then disappears.

2nd update: 01:20 AM in Italy, all scrobbles have been recovered, but it doesn't scrobble at all the current ones.
(Edited)
Photo of Jon

Jon, Community & Customer Services

  • 5377 Posts
  • 4046 Reply Likes
Official Response
Thanks for your patience everyone, this should be resolved now.
(Edited)

This conversation is no longer open for comments or replies.