Scrobbling down?

  • 14
  • Problem
  • Updated 3 months ago
  • Solved
The scrobbles appear in my "Recent tracks" while playing but they don't stay there.
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Merowinger

  • 252 Posts
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Posted 3 months ago

  • 14
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copman

  • 32 Posts
  • 13 Reply Likes
Likewise, scrobbling ceased working about 25 minutes ago
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Lars Jansson

  • 150 Posts
  • 88 Reply Likes
Same here. user:lapeja
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PauLo Williams

  • 54 Posts
  • 25 Reply Likes
Yep, nothing scrobbling for me in the last half hour

Username: the_paulo
(Edited)
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von Nachtmahr

  • 92 Posts
  • 74 Reply Likes
Same here
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Berzerkolonia

  • 6 Posts
  • 4 Reply Likes
And also the same here.
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Joshua Wanless

  • 33 Posts
  • 20 Reply Likes
Me too. Commenting here to bump thread
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Darren

  • 76 Posts
  • 15 Reply Likes
Same here this morning using Spotify on my Amazon Echos.

Darren
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Bandisto

  • 8 Posts
  • 6 Reply Likes
I have the same problem.
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Dennis Alexis Hellström

  • 79 Posts
  • 53 Reply Likes
Me too.
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turbiekeola

  • 7 Posts
  • 2 Reply Likes
Me too.

Username: turbiekeola
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Patrick

  • 1488 Posts
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I'm having the same issue too.

Username: Samson-91
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Alexander Zhmurkov

  • 17 Posts
  • 6 Reply Likes
Same. Username: radio_zhmur
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Jon, Community & Customer Services

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Official Response
Thanks for your reports, I'm taking a look now.
Update: our engineers are aware of the problem and are fixing it.
(Edited)
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Merowinger

  • 252 Posts
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Thank you!
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Jhonatas Pereira

  • 1 Post
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Same here. Can you help me?

user: princejhow

Thx
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Chris Jones

  • 18 Posts
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Me too.  From previous experience, the fact that the track is shown as now playing and then disappears suggests that it has been Scrobbled  and will be displayed when this somewhat repetitive glitch is fixed.


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Ian S.

  • 2 Posts
  • 2 Reply Likes
Same here. Username:  Comatised13  running Spotify Ver. 1.1.20.510.g7d28aaaa

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E-Clect-Eddy

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Same here : https://www.last.fm/user/E-Clect-Eddy using Spotify 

visible as listening to this right now, but there are not added to my library

I did see Spotify is rolling out a update of their Windows program.
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Hans-Jürgen, Moderator

  • 2659 Posts
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For me Spotify scrobbling works OK, also saving them in my library, so it seems to be recovering right now.
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Jon, Community & Customer Services

  • 5327 Posts
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Official Response
Scrobbles should be coming through now, however your charts and library might take a bit longer to update.
(Edited)
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Bandisto

  • 8 Posts
  • 6 Reply Likes
Fixed!
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Yegor Obaturov

  • 55 Posts
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Username: K_i_m_i
So, you mean total scrobbles count will not update right away? 

https://i.paste.pics/ec3325f3035cbcebb92ae64fe9578d29.png - 841 scrobbles are shown in total count, but there are 842 of them really.
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Jon, Community & Customer Services

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Hi, that screenshot doesn't load for me.  Can you link to the page(s) in your library where you're seeing this please? (if it's still not updated)
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Yegor Obaturov

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https://www.last.fm/user/K_i_m_i/libr...

Still not updated.
842 instead of 843.
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Jon, Community & Customer Services

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Thanks, we've fixed the discrepancy in your charts.  However, 842 was the correct number, 843 was wrong on your overall artist chart: https://www.last.fm/user/K_i_m_i/library/artists?page=2 .
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Sarah

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My scrobbles haven't updated in 9 hours, all from Spotify...https://www.last.fm/user/forbiddenlove90
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Jon, Community & Customer Services

  • 5317 Posts
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Hi Sarah, for issues with Spotify scrobbling, please post your details here so we can investigate: https://getsatisfaction.com/lastfm/topics/spotify-scrobbling-beta

The problem with scrobbling being globally down for everyone, raised in this thread, is resolved.

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