scrobbling not working

  • 4
  • Problem
  • Updated 3 years ago
  • Solved
I'm sure it's only temporary, but I thought I'd alert the proper authorities in case they were unaware.
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solitaireartist

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Posted 3 years ago

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James Joul

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+1

Listening from Spotify. Nothing Scrobbled to my account in the last 40 minutes. Successfully logged into Last.fm in the Spotify desktop client. 
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Jon, Community & Customer Services

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Thanks for reporting, it's being investigated.

Edit: If you're encountering this issue could you please confirm your username and the client you're using (e.g. spotify desktop)
(Edited)
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James Joul

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http://www.last.fm/user/James-Joul

Spotify Premium Desktop & Windows 10.

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James Joul

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Seems to be working again.
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solitaireartist

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Certainly:  username is solitaireartist, and the client is spotify desktop.
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Jon, Community & Customer Services

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Official Response
Thanks, it looks like it's only affecting staff / subscribers on the beta catalogue. If you view your profile in a private / incognito window you should see your scrobbles are present and correct.  This is being fixed now, sorry for any inconvenience in the meantime.
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Stephen Hough

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This reply was created from a merged topic originally titled Scrobbler broke.

Desktop saying my scrobbles have been submitted but they are not appearing on my account for today.
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Jon, Community & Customer Services

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Official Response
Should be fixed now!
(Edited)

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