Email verification problem: "Sending failed, try again?"

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I got a message "you need to verify your email address! Click the link in your confirmation email or visit the verification page." I did not get an e-mail and I get "Sending failed, try again?" if i ask to resend it.
Photo of Gytė Maleckaitė

Gytė Maleckaitė

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Posted 3 years ago

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Photo of Laura Last.fm

Laura Last.fm, Official Rep

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Official Response
Hi there,

Sorry about this, there's indeed a problem here that affects some of you (this happens when you've used your email address on more than one account).

If you're seeing this error, you should be able to work around it for now by doing the following:

1. Go to your account settings page at https://secure.last.fm/settings/account
2. Save your email address (you don't need to change it)
3. Go back to the verification page https://secure.last.fm/join/verify and request another verification email from there

This should then work after re-saving your email address. Hope this helps!

Cheers,
Laura