Shouts are now enabled but....not being delievered to our private email address as before. Is this no longer available?

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Sharon K

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Posted 4 years ago

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Jon, Community & Customer Services

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Hi Sharon,

Thank you for reporting this, I'll raise this with the team to look into.
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Sharon K

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p.s.  pm's in LFM are also not being delivered to private email address.
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Suzy

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Me again Jon ..... yes no notifications of shouts or PM's ....... Will this be restored? I don't log onto Last every day and tend to wait for shouts or messages before doing so. It's useful to know when you've been messaged or shouted at! Sometimes one gets inappropriate shouts for instance that need deleting.
Will sharing music come back also?
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Sharon K

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Thanks, much appreciated.
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winterkindchen

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any news about this issue?
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Sharon K

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No nothing! still not getting shouts or pm's to our private/personal emails.
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Sharon K

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Hello Jon, it was one week ago I reported this problem.  Have heard nothing back. Any progress being made?
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Jon, Community & Customer Services

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Hi Sharon, I'm afraid the functionality hasn't been built yet.  It should be in the coming months, but for now there's no email notification for new shouts or private messages. On behalf of Last.fm, I'm sorry for any inconvenience caused by this.  
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Sharon K

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Hi Jon, thanks for getting back to me so quickly. The news is not so great but I guess we'll just have to keep checking shouts/pm's manually on LFM.  Wishing you a wonderful weekend.  :)
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Jon, Community & Customer Services

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Thanks, you too.  I'm updating the web ticket for this functionality now, and tagging this thread so that I remember to update it when the work is started. (er, does that make sense? :S)
(Edited)
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Sharon K

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Sounds great!  Tks :)
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Lan Pham

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This reply was created from a merged topic originally titled E-mail notifications for new messages and new shouts.

We no longer receive e-mail notifications for new messages nor new shouts. There's even no option to enable/disable it on the website. It seems ridiculous that such an important thing is missing. Will it be back? How soon?
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Andreas Smulders

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Furthermore, we still can not shout on event pages. Used to be a real cool way to get in touch with people who attended the same shows as you. Will this be coming back in the near future? Thank you.
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damarys_eira

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This reply was created from a merged topic originally titled I've stopped receiving email notifications from Last Fm!.

Since the site's update I've stopped receiving email notifications when somebody sends me messages. I've stopped receiving any Last Fm notifications full stop. I haven't changed anything in the settings, so I wonder what the problem is? 
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Uncle O'Grimacey

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This reply was created from a merged topic originally titled No Notifications.

I discovered yesterday I had received a long and thoughtful reply on September 27.  Also a shout on October 10 and a new follower.  Why on Earth are all notifications disabled?  It's bad enough basic functionality is gone, but now I don't even find out when my friends here (excuse me, followers) contact me?
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Lidija Petkovic

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This reply was created from a merged topic originally titled Shouts.

Where`s notification for new shouts? I really need it!
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Jon, Community & Customer Services

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Official Response
This functionality hasn't been built yet, sorry.  I'll ask if it's possible to bump it up the list of priorities.  
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Uncle O'Grimacey

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Thank you, Jon.
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jdawg70

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Better yet - ask if you can share that list of priorities with the people here.

It will go a LOOOOOOOOOOOOOOOOOOOOOOONNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG way in helping to placate those that feel that Last.fm staff is being incredibly uncommunicative.
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BHT

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It has now been 7 months since email notifications no longer exist. I find this very upsetting as I have made good friends (not followers or following) on last.fm and this has really cut the communication and social aspect of last.fm.
I am pretty sure that if you were measuring volume of shouts that you will find that this has really halted since the website changeover.
It might not be a priority but it should be as it will affect the website over the long term. One of the unique features of last.fm that keeps people on as users "was" the social side which no longer exists.