spotify scrobble not working

  • 26
  • Problem
  • Updated 9 months ago
  • In Progress

It has been two weeks that my spotify scrobble does not work. I have already cleared the browsing cookies, I reinstalled and the application did not work. My user is mariianamarinho
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Mariana Marinho

  • 14 Posts
  • 0 Reply Likes
  • frustrated

Posted 10 months ago

  • 26
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Jon, Community & Customer Services

  • 4785 Posts
  • 3576 Reply Likes
Official Response
We're checking this now, there might be a wider issue.

edit: I just checked the graphs, and it looks like a problem started around 15:20 UTC - - I've flagged this with our developers.

edit2: The service has been restarted and is starting to recover, but will take some time for your offline scrobbles to come through.
(Edited)