Spotify scrobbler doesn't work

  • 25
  • Problem
  • Updated 2 years ago
Merged

This conversation has been merged. Please reference the main conversation: Spotify Scrobbling (Beta)

Yesterday, while I was listening to music, the scrobbles just stop appearing, I use the Spotify's scrobbler cuz the last fm scrobbler doesn't work to well, i already tried to sing off in both apps but it still no working, and I need urgently to solve this, please , also I reinstalled Spotify and last fm
Photo of emme00cv

emme00cv

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 2 years ago

  • 25
Photo of Risto Mäntynen

Risto Mäntynen

  • 3 Posts
  • 7 Reply Likes
When I use Spotify on my Android phone I can see the current track in the recent track list on my profile page but the scrobble is never stored in my library. The Windows client works fine and every listened track is stored in the history log.
Photo of Saak Hovhannisyan

Saak Hovhannisyan

  • 68 Posts
  • 93 Reply Likes
Same here. Spotify suddenly stopped scrobbling, but it shows now playing track
Clearing cache didn't help
(Edited)
Photo of Claire

Claire

  • 6 Posts
  • 3 Reply Likes
my laptop is doing the same thing after i updated the spotify app. my phone works fine tho.

edit: i did a clean reinstall and that worked.
(Edited)
Photo of Victor Tanaka

Victor Tanaka

  • 7 Posts
  • 12 Reply Likes
Same here. I use the Spotify scrobbler. 10 hours ago it was working normally, but now I can see on my profile the song that I'm listening to, but it is never stored in my library.
Photo of Alice

Alice

  • 12 Posts
  • 0 Reply Likes
Me too. It started happening about 5 hours ago for me. Re-logging in and reinstalling the Spotify app doesn't help. It's happening on my Android phone and my Samsung pad.
Photo of Michael Nilsson

Michael Nilsson

  • 5 Posts
  • 0 Reply Likes
Same here, since friday. It is really annoying :-/
Photo of Victor Tanaka

Victor Tanaka

  • 7 Posts
  • 12 Reply Likes
Hey, I fixed it!

I disconnected and connected again the Spotify application on my lastfm settings page: https://www.last.fm/settings/applicat...

Now it's working again!
Photo of Saak Hovhannisyan

Saak Hovhannisyan

  • 68 Posts
  • 93 Reply Likes
wow thanks that really helped!
Photo of Ottovillem

Ottovillem

  • 3 Posts
  • 0 Reply Likes
This solved the problem for me. Also made a thread on Spotify help forums. Thanks Victor! 

https://community.spotify.com/t5/Android/Spotify-not-scrobbling-Last-fm/m-p/4474271#M131721
Photo of ZionEgg

ZionEgg

  • 17 Posts
  • 26 Reply Likes
Seems I had to reconnect Spotify apps to allow access to last.fm. Thanks for the tip Victor.
Photo of Zeus Guevara

Zeus Guevara

  • 1 Post
  • 1 Reply Like
Thank you Victor. I checked the page and my Spotify app was disconnected. Weird that this happened though. I don't remember fiddling with any settings either on last.fm or Spotify app.
Photo of Paul Gilbert

Paul Gilbert

  • 3 Posts
  • 1 Reply Like
Thanks Victor! That did it.
Photo of Peter Skrodolies

Peter Skrodolies

  • 10 Posts
  • 4 Reply Likes
This fix worked only temporarily for me. Problem has appeared again and disconnecting and reconnecting does not help anymore.
Photo of Victor Tanaka

Victor Tanaka

  • 7 Posts
  • 12 Reply Likes
@Peter Skrodolies for me too! I was coming here to comment that. :(
Photo of juan carlos pro

juan carlos pro

  • 1 Post
  • 0 Reply Likes
I had the same problem, but for some reason it still worked on my computer and with the last.fm app for android. Now that I disconnected it's working again, tanks Victor
Photo of Craig Woods

Craig Woods

  • 9 Posts
  • 4 Reply Likes
I'm having the same problem since updating the Spotify desktop app, but the fixes above don't seem to be working. I followed the instructions above, have connected to Spotify via Last FM settings, then tried disconnecting it and connecting again, have tried disconnecting to Last Fm from Spotify, have restarted Spotify multiple times, all to no avail. No matter what I do here, it still just seems to show the song I'm currently scrobbling but doesn't save it to the library. any further ideas? I'm at a bit of a loss.
Photo of Craig Woods

Craig Woods

  • 9 Posts
  • 4 Reply Likes
Just uninstalled and reinstalled spotify and repeated all of the above - finally it seems to be working again.
Photo of Stephen Hough

Stephen Hough

  • 19 Posts
  • 1 Reply Like
Spotify not showing in Last.fm as i'm playing the track on pc but if i then go to spotify and click on devices available when i come out of this tracks have scrobbled to my account. It appears to be working properly on other devices eg. ipad.
Photo of Patrick

Patrick

  • 1455 Posts
  • 1015 Reply Likes
I have the same issue too. Does anybody know when Moderators will fix this?


 P.S. The website is slow again.

[EDIT]: I followed the instructions that Victor Tanaka gave, and it works.
(Edited)
Photo of Ahi Akçam

Ahi Akçam

  • 1 Post
  • 0 Reply Likes
Scrobbling stopped 2 hours ago for me.. Neither on laptop nor on my phone, I cant scrobble..
Photo of Saak Hovhannisyan

Saak Hovhannisyan

  • 68 Posts
  • 93 Reply Likes
check Victor Tanaka's post
Photo of Saak Hovhannisyan

Saak Hovhannisyan

  • 68 Posts
  • 93 Reply Likes
Something's not right, spotify keeps skipping scrobbles
Photo of iamthecrime

iamthecrime

  • 93 Posts
  • 24 Reply Likes
I have the same issue.
Photo of Mika Hämäläinen

Mika Hämäläinen

  • 1 Post
  • 2 Reply Likes
Doesn't work on Android even If I reconnect or install the Spotify app again. Just shows the now scrobbling one.
Photo of schjano

schjano

  • 19 Posts
  • 54 Reply Likes
anyone tried the newest BETA?
https://www.apkmirror.com/apk/spotify-ltd/
Photo of Derrick

Derrick

  • 6 Posts
  • 8 Reply Likes
This happened to me a few days ago and was fixed by disconnecting/reconnecting the Spotify app on the last.fm settings page. Unfortunately, the problem just popped up for me again a few hours ago and I've tried logging in/logging out, disconnecting/reconnecting, restarting my phone etc. but nothing seems to be working this time. 

Hopefully we get some indication that this is being looked into, really frustrating to see that it's connected but not saving any of the scrobbles.
Photo of Gorthezar

Gorthezar

  • 2 Posts
  • 4 Reply Likes
Same here it's pretty much broken for me now. Shows now playing and that is all.
Photo of Victor Tanaka

Victor Tanaka

  • 7 Posts
  • 12 Reply Likes
Yeah, this afternoon it happened again to me and I couldn't solve it yet. :/
Photo of Nick Petersen

Nick Petersen

  • 1 Post
  • 0 Reply Likes
Mine has been down since Friday, tried to disconnect and reconnect via the spotify app, also tried to reconnect through the Last.FM connections section.

It shows what i'm currently listening to but then doesn't store anything. Quite annoying.
Photo of Natália Miranda

Natália Miranda

  • 11 Posts
  • 8 Reply Likes
This is happening with me, too. It's so frustrating.
Photo of Jeroen Van Asch

Jeroen Van Asch

  • 6 Posts
  • 3 Reply Likes
Disconnecting and reconnecting did not help, tracks appear while playing but no scrobbling or saving into library

This conversation is no longer open for comments or replies.